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OptionRally Financial Services
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1.0 13 Reviews

OptionRally Financial Services Complaints Summary

0 Resolved
13 Unresolved
Our verdict: Engaging with OptionRally Financial Services at a 0% resolution rate requires careful navigation. Deep-dive into detailed customer experiences to uncover systemic issues. Critically assess their service descriptions against actual user feedback. When interacting, document every detail, as comprehensive records are vital in such scenarios. Exploring alternatives and understanding your consumer rights are crucial steps. If necessary, be prepared to seek external advice or intervention. In challenging service landscapes, informed decision-making and proactive steps are essential for protecting your interests.
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12:30 pm EST
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OptionRally Financial Services How i managed to recover my funds from OptionRally scammers

I became a victim of an OptionRally investment scam five years ago.

An OptionRally representative contacted me via email and told me about an investment opportunity that would yield a higher profit in 30 days. When it came time to withdraw my profits, he stopped responding to my emails. I had invested $30,000.

I asked a customer service representative from OptionRally about this, but they claimed not to be aware of my investment.

I was disappointed because I tried my hardest to get my money back but was unsuccessful.

I was reading a story on this website about Paige McCubbin, who has had success helping people who have been the victims of scams carried out by both large companies like OptionRally, Coinbase, and Blockchain as well as by lone con artists, get their money back.

I messaged her on Telegram, her handle is Paigecubbin, and she was able to find my money and send it to my bank account in three days.

I advise you to try calling her in order to get your money back.

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10:08 am EDT
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OptionRally Financial Services not giving account closer money back

I closed my optionrally account during there cysec licence ban sent all of my bank details passport copy all relevant info.the terms cysec set out have not been stuck to. I checked in the on site chat and they had received it. Since then I've mailed them many times and tried live chat and have had 0 reply I have photos of my account showing it's there. Can someone help me get my money back please.

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Update by Farms36
Oct 17, 2017 8:24 am EDT

None compliance of cysec suspension order and after they regained licence. I have closed my account sent in all relevant details during cysec licence suspension.they have also stopped answering emails or in site chat replies. They forced me to sign a none disclosure agreement saying I forgive them any past or future mmmm illegal actions. They have not replied under cysec legislation to emails within 5 days cysec number 220/13 company in cope ration number 301842. Option rally financial ltd/optionrally.eu I have screen shots of the money there sitting in the account my account number is [protected]. Cysec are not interest as I'm a individual entity no answer of ombudsman cysec give the email for. There is also some more information about the fact they used PayPal to take deposits and if you say went to pay £100 in you only get £93 saying it was due to currency change just before suspension not complying with cysec in regards to suspension notice not replying once they received it back within 5 days... This also breaks cysec regulations. Also the none disclosure agreement filled by not paying money owed back to clients. (I have photos emails and PayPal to support all of this) all I want is my account closure money! I'm in England

Update by Farms36
Oct 17, 2017 8:35 am EDT

FYI I don't use fb tw feel free to cycle my whole post and nail it around every social media site search engine everywhere you can. They are probably going to start in as unregulated optionally.com then go through the same bs and say we split and got regulated and keep doing. They may already be in your country. DON LET YOUR FELLOW COUNTRY PEOPLE BE RIPPED OFF !

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Max De La Rue
Pittsburgh, PA 15215, US
Feb 25, 2024 12:04 pm EST
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You are experiencing something similar to what I experienced.

This website has an article about Paige McCubbin and how she assisted other victims—including me—in getting their money returned.

My bank received the reimbursement and received the money.

I suggest getting in touch with Paigecubbin on Telegram if you need assistance.

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12:10 am EDT
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OptionRally Financial Services Binary/brokers

Optionrally talked me into opening an account! I put in 2, 500 dollars as requested by them, couple weeks later I realised its not for me! Ever since then I have asked to closed the account n refund my money! Did they? No, it's been months now I complain so much I don't even get a return email! I rang up my bank here in Australia n they knew about optionrally and they said it's a scam! The other night I spoke to a live agent and he told me my account had no money in it! I didn't even trade! But the account stil exists n they have e taken my money the crooks! Why is this company stil Trading? There are 400 brokers that are registed with this company 60 per cent work out of cypress
The have stolen my money n don't even reply after teling me they're shut the account n refund me! Not happy, they all should be jailed for fraud

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Is OptionRally Financial Services legit?

Our verdict: Complaints Board's detailed analysis reveals OptionRally Financial Services as encompassing serious risks, firmly establishing it as lacking legitimacy. This evaluation serves as a strong caution to potential customers to avoid any business with OptionRally Financial Services, thereby safeguarding their personal and financial interests.

OptionRally Financial Services earns 11% level of Trustworthiness

Serious Risk Warning: Complaints Board's evaluation of OptionRally Financial Services shows a critical trust level at 11%. Avoid for personal and financial safety.

With only 0% of 0 complaints being resolved, OptionRally Financial Services slow complaint resolution rate suggests poor service, lack of responsiveness, or a lack of helpfulness, causing frustration to users. It is obvious that the company has the lowest level of trust.

Exercise caution when using optionrally.eu as it may have lower quality content or a poor user experience, leading to fewer visitors and lower traffic.

We detected that optionrally.eu is missing an SSL certificate, which is a cause for concern. Without an SSL certificate, the website may not be taking adequate steps to protect users' sensitive information. This can increase the risk of intercepted data being used for malicious purposes.

OptionRally Financial Services protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.

If you purchased a website from OptionRally Financial Services that is currently for sale, and you did not receive what you paid for, you may be a victim of a scam. To try and get your money back, you can try contacting the seller, filing a dispute with the payment platform, or reporting the seller to the relevant authorities.

We conducted a search on social media and found several negative reviews related to OptionRally Financial Services. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.

However ComplaintsBoard has detected that:

  • We found clear and detailed contact information for OptionRally Financial Services. The company provides a physical address, 13 phone numbers, and 2 emails, as well as 4 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
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7:46 pm EDT
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OptionRally Financial Services Scam,ripoff

I was approached by optionrally to open an account, they gave me an account manager broker Daniel Chase, he lied to me a few times n I felt this wasn't for me! I asked him to close the account n refund me and he said no worries! I put 2, 500 dollars u.s into this account it cost me 3, 800 in Australian with fees! It's been months now, I have complained so many times bout where is my money! The other night I spoke to a live agent named Nicos! He informed me that there was no withdrawl request and my account is stil open and that there is no money in my account!
He said hel forward this info to appropriate area and they're get back to me ... Still nothing, I have been cheated, fraud etc can u help me please
George Petrakis
Email [protected]@hotmail.com.au
Ph [protected]

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Charli Raggatt
New York, NY 10007, US
Feb 02, 2024 11:46 am EST
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Your situation is similar to what occurred to me.

There is an article on this website about Paige McCubbin and how she has helped victims like myself get their money back.

she was able to retrieve my money and it was deposited into my bank

If you need help, I recommend contacting her on Telegram; her name is Paigecubbin.

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10:15 am EST

OptionRally Financial Services Binary Options Trading

I opened an account on 7th November 2015 with OptionRally to start trading. A few days later an account manager called to ask me to deposit funds into my account. The wanted a start of $500..I said I did not have that money and they said they can make exception for me to start with ZAR 2, 000 (~$125). I deposited the money and started a few low income trades. A few days later, I was called and email by a person who said they would be my broker and help me make good returns in OptionRally... after about two weeks of low trades, the broker called and said there was a big oil trade opportunity for 2 Dec 2015. They asked for my credit card details and convinced me to deposit $3000 for this opportunity. The broker was trying to get more money out of me and I said I do not have more..even the investment was from my credit card. So trades were done by the deal room, and I had no control of input into how many trades were going to be done and for how much...Out of 5 trades, 3 were successful. Broker said we will not withdraw any profits made but they will be traded again in a few days (4 Dec 2015), on a US Farming Employment trade opportunity. Again, I was not made aware of how many trades to be done and of how much. All the money available in my account was traded, again without informing me how much would be traded and all the details before hand...it took the dealers 15 minutes for them to trade my account, much later than the live trade webinar had be done. None of the trades were successful and a few days later the broker said that the market went in opposite way, the were not expecting this sudden change. However, during the webinar, I was aware of what trades the lead trader was instructing dealers to place and they were succeeding. I know that my trades were deliberately sabotaged. Many times I tried to contact broker via phone/ email for clarification..and he would not answer. Only when he wanted more money from me did he call. After loosing all my money, the broker again about a month later called to tell me that I can recover all the money lost in another opportunity. I told him, I have no more money to invest and if I cannot make something of the little money left in my account..then I can't deposit anymore. I really hated the way the handled communication and feel I was totally scammed! I have no money to withdraw and only want the trading account to be closed and all my banking information to be removed! I have sent several emails to broker, account manager..no response. Sent now to support as well, we'll see if any response but i doubt it! I never want anything to do with OptionRally!

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Barryr1
, US
Mar 07, 2016 10:26 am EST

Binary options companies are scam!
It happened to me as well, you should talk to Rebecca at Winchargeback.com
She will help you get your money back!

Good luck!

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1:44 pm EST
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OptionRally Financial Services Lack of Support and difficulty in withdrawals

1. Joined them in Spetember and lost several thousand dollars, in a few weeks. 2. This was due to bad advice on Trades and lack of guidance. 3. After numerous attempts to contact the "Support Team", finally one Frank Marlin who was apparently from their Recovery Team, contacted me. 4. At the request of Frank Marlin, I pumped a lot of money into my account at Option Rally, with the promise that I would stand to gain over $40, 000 in my account, by the end of January! He outlined a "recovery plan". 5. After a fortnight of good trading, Frank Marlin was withdrawn from me as my Account Manager, right in the middle of the Trading Plan he had created for me, just before 1st of December. 6. Max Testa was appointed as my AM, but despite dozens of emails and voice messages, he made no attempt to contact me for almost a month, during December- not even to introduce himself as my Account Manager! 7. Due to total lack of attention and support for me, I lost quite a few opportunities to make money during this month, thereby leaving me way behind the original target that Frank presented to me. 8. Meanwhile, the credit card companies from which I had borrowed money, were chasing after me, to recoup their money. 9. I applied for a withdrawal of my money from my account, in order to meet the demands of the credit card companies. 10. Although the withdrawal was meant to be approved within 3 to 7 business days, even after 10 business days nothing was approved. 11. I sent no less than a dozen emails, several messages via their chat-line, and numerous messages via their main telephone line 12. Although Max Testa finally made contact with me after a month, instead of signing off on my withdrawal, he coaxed me to reinvest this money. While apologising for his lack of attention to me, he promised me that he would let me have $5000 by end of December and another $5000 by the middle of January. 13. Max was very convincing and he came across as being very apologetic about my circumstances. 14. Although Max promised to call me on the 29th and release the first instalment, he never did and NOR has he contacted me since! 15. Despite several attempts on my part to contact Max, he has been avoiding me since 16. Credit card companies are demanding payment. 17. I have a 4-year old and a 6-year old Son and a wife who doesn't work and they're depending on me to to put food on the table, but I'm struggling to do this, because Option Rally virtually robs me of my money and any chances of my making any money! Please help me recover my money!

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Markus Mueller
, US
Mar 05, 2017 2:11 am EST

As this posting is still here, and at least I can not see any comment that this matter has been resolved in the meantime, I would like to let you and any other person with outstanding claims know that joining the Forex Peace Army, which is a for free platform for Forex-Issues and searching this platform for the recent posts by "chasethem" might give you and maybe any institution you have complained to in the meantime some very valuable information to back up your claims if this information is indeed all accurate which I can not tell though and might not be exhaustive.

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6:53 am EST
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OptionRally Financial Services Telephone abuses,blackmail

Hi!I receive EVERYDAY a call from option rally https://www.optionrally.eu/ staff, especialy a guy calling MIKE (could be spanish origin), the fact is they call me with unknow number and all the time i escuse myself and not to disturb me anymore because they want me to give them money (blackmail).Everyday the same story, they don't speak rude even myself not to make a incomprehensible complaint but i'm tired and my wife aswell to answer everyday and told them not to call again, i've been complaint to them leaders aswell but nothing change, i've been contact them directly on website on chat menu but that person didn't answer when it was a different subject than TRADE or MONEY.The last phone abuse was today 06/01/2016 about 12:00 (UTC+01:00) Belgrade, Bratislava, Budapest, Ljubljana, Prague. Please let me know if i can provide more information for you or anything i can help to stop them to scam people and not disturb them. Thank you very much.

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1:43 pm EST
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OptionRally Financial Services Withdrawal of funds

I have invested a lot of money in this company. In the beginning they traded and made some good money for me. As I progressed they enticed me to invest more money until in one day I practically lost all my money. I did some research in the Internet and discovered that Option Rally and similar brokers earn a commission when you loose money. The problem that I have now is that I am struggling to get the money back that is still in my account. My emails fall on deaf ears. When I speak to someone about withdrawing my money they say that they will get back to me and when I phone them back looking for that person he conveniently on leave or sick or something. I just want to get back what is mine and warn people out there to not fall into the same trap as I did. I have suffered and struggled to pay my debt back to credit cards act.

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peacemaker122
, ZA
Aug 24, 2016 2:54 am EDT

My self i am in the same situation. the guy that answer the calls is even arrogant. when i enquire to talk to the account manager which i now dont know who is it he doesnt even want me to talk to him. I didnt accept their bonus at all hence it wasnt loaded against my account, yet i still cant get my money back. is there a way to force these people to comply to their policies and pay back my hard earned cash. they also giving wrong signals and i have a feeling its also deleiberate

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Yap Bee Beng
, MY
Jul 08, 2016 9:20 am EDT

I am having the same problem. When I started trading with Optionrally I specifically told my account manager, Mr. Bobby Conway that I do not want a bonus. Somehow or other when he maxed my credit card for a sure profit trade, it turned out to be a bonus although he whatsapp me that its a profit. Then he disappeared somewhere in Europe for a supposedly promotion but when he returned I ticked him off. So cannot do much but continue the trade to reach the turnover of 96, 000 (that was what he said when I asked him). I managed to reached the turnover, but now he is no longer with the company. My requests for withdrawal was cancelled by account manager (two times) and emails to their compliance and support drew a blank. Any help?

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Yap Bee Beng
, MY
Jul 08, 2016 9:09 am EDT

I am having the same problem with my withdrawal. When I commenced with the trading I specifically told my account manager, Mr. Bobby Conway that I do not want any bonus. Somehow or other when he maxed my credit card for a sure profit trades, it turns out to be a bonus. He then disappeared somewhere in Europe (a promotion it seems). When he reappeared, I ticked him off, but what is done is done. So I asked him how much I have to trade to enable me to withdraw and he said 96, 000 (for a 200 initial bonus + $3K). I fulfilled the 96, 000 turnover and now they are not letting me withdraw. Any help?

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Meshary Al-Ghannam
, US
May 29, 2016 2:04 am EDT

In having the same issue with them since 6 months I could not be in contact with my account manager since then actually I don't know what can I do to get my money back. Please advice

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ApplePie439
, DE
Jan 28, 2016 3:45 am EST

The matter which motivated me to the abforementioned statment which was a different one than the one of the inital posting has been resolved in the meantime

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ApplePie439
, DE
Jan 14, 2016 4:33 pm EST

Sofar we have not seen any relation between OK and OR though there are vage links from OR to other BO-brokers. If you want to do everybody envolved globally a real favor, please put the "originating-ips" here. You can access them if you open any single line of email sent by them in the native/original file view of your email program. What would be even more helpful to others globally anyway would be the exact data of the companies used to receive funds on Or´s or OK behalf. There are some on file but certainly not all. best lz.

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Putnam County, NY
, US
Jan 12, 2016 1:21 pm EST
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Is OptionRally related to OptionKing? I have a similar situation occurring with Option King, which was caused by my naive decision to sign up for FastCash.biz, a binary options trading site that "guaranteed" relatively quick wealth. I'd love to be proven wrong but I think was ultimately a fool.

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Ash J
, AU
Jan 10, 2016 8:07 pm EST
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Hi Savvas,
I'm just experiencing the same difficulties as you- they're not giving my money back.

I notice your complaint here goes back to November. Have there been any improvements since then?

Thanks.

Ash.

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5:41 am EST

OptionRally Financial Services The agent pushed me to increase the deposit

I registered on the website OptionRally and the agent said that he would give brief information about the trading and the policy. Instead of brief information, the company rushed me to the trading. They told to increase the deposit and I have paid $3, 000. I still have no idea how correctly to use this website, but the agent pushed me to invest more and more. I really don’t want to invest more, because I will lose everything and I don’t want to.

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ApplePie439
, DE
Jan 28, 2016 3:47 am EST

The matter that motivated me to the statements above which was a different one than the one of the inital posting has been completely resolved in the meantime.

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ApplePie439
, DE
Nov 22, 2015 4:50 pm EST

phrasing it more bluntly: if you can somehow afford to forget about this money, please do so. Following this up just get ones in touch with stuff nobody outside some type of a really dark structure really wants to. If you really live in the US, feel free to report your case to the SEC in D.C., try to figure out who handles a similar matter in front ot a Fed. Ct. in Nev. there for the plaintiff side. Search terms for google, that give you the necessary information should be: "binary, option, cyprus, nevada, federal, court".

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ApplePie439
, DE
Nov 22, 2015 10:37 am EST

Hi,
just a conclusion: As sad as it sounds maybe the best thing for one´s state of mind would be to simply forget about the money and certainly not to invest more.
Maybe if you would mention to them that -(apparently contrary to the information submitted to them previously) - you are located in the country which I see here
might help in your special case as they generally "do not accept customers" from that jurisdiction and very few others unless of course this "policy" should have changed over the last few weeks. The reasons for either scenario I leave to one´s own research and speculation.
best lz

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9:17 am EDT
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OptionRally Financial Services Account Manager cheated me in to saying my cash is insured and i can take it back

Hi Team,

I was forwarded to OptionRally (cyprus based company) by 3weekmillionaire.com. As soon as I was forwarded to them I was made to pay a deposit of £250 which I paid as per their policy. Then I get a call from one the account manager (Anna Patrovsky) and she pushes me aggressively to deposit £5000 immediately as there is a major trade event and that she has an insider information to win the trade and give me £9000. I declined her offer so she reduces the price and asks for £2000 and assures me that this is insured and that even I loose this will be given back to me. Please note here that I am a newbie to online trading and this person did not mention the policies around insurance. By insurance they mean points bonus, i.e the £2000 that I gave to them will be returned to my OptionRally account as a non monetory bonus in case I loose the trade. Little did I realize this and I was absolutely unaware of the risk of not being able to withdraw my money if the trade is lost. I gave £1000 from my credit card and had just received my salary for the month, she asked me for my bank account which I (foolishly) gave her, she said she will check but before I could even give her my consent she says she has taken the money. Then she calls me and give me 2 trades for £1000 each, out of which one was lost and one won. Now she again calls me the next week to ask for more money and had the audacity to say that she knows that I have some funds in my UK bank account as she has access to these records. Also, please note that this person is an aggressive person and flirts away to get whatever money she could get from you. I refused giving more money and so she gives me another 2 trades and ask me to trade all the balance amount (£2000) I had in the account (which I apparently won while doing small trades meanwhile) . At this time she again assured me that she will get the money back for me. This trade was lost, now smartly she calls me, flirts with me and the ask me to check my account and instantly moved £2000 bonus to my account and asked me accept it in the system. This is the trick, now the money £2000 is taken by OptionRally, they gave you a losing trade, act as if they are nice and put this £2000 back into your optionrally account which you cannot withdraw. Subtly this person (Anna) says I cannot withdraw unless I get the turnover which is 6 times the value of the bonus (£2000) they gave me. So its a ChecKMate. I will have to play, play and play with the bonus they have given us until I get a turnover of £12000.
Also, their compliance team deactivated my account asking repeatedly for declaration and other documents which I sent them multiple times, every time they came to me saying I need to submit documents and hence account is inactive. Finally after 2 weeks I called and shouted at their unfriendly customer support person (Tatianna) who initially said they need documents, then when I asked her to check my emails, she said they have got the document but I had not written my driving license number in the declaration form. This was not told to me for almost 2 weeks even after me sending the same document repeatedly.
I am now looking to take this complain to CYSEC with one email proof where Anna says its a bonus and she also says my money is insured and protected and that I would not know because I am new to this field.
I would appreciate if anyone wanted to join me in taking action against OptionRally (Financial Predators).
I have lost half of my monthly salary and had to use my credit cards to run my family. Really I want my money back and these people should be punished.

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Update by Anthuvanpeter
Oct 19, 2015 3:18 am EDT

Hi Mate,
Thanks a lot for this elaborate response to my concern, truly appreciate it.
At this time, I would like to confirm that OptionRally has been kind enough to return my funds (£2250) that I deposited with them after taking a No Claim Disclaimer from me.
This happened only because I recorded all their conversations with me and also waited for all their responses and made a business case against them.
Initially the customer support manager behaved as if he is helping me out, but later came back and told me that he is not aware of any discussion that I had with the account manager (who said that she would return my deposit in cash). He said as a goodwill gesture he will return £500 and the balance I need to trade 20 times (as against the normal 50 times) to get back my deposit. I declined the offer clearly and I resent my complaint to their compliance team stating clearly that I am going to submit the complaint to CISEC with all these proof.
Then magic happened, I get a call from their compliance team who informed that they have decided to return my deposit if I send them a No Claim Disclaimer, which I immediately did and the fund was returned to my account in 7 days time. I am over the moon.
Moral of the story, if you believe that some one had really cheated you morally and financially, dont let them go, study the situation clearly and start making a business case with email and audio proof.

Thanks a lot, and take this opportunity to thank OptionRally team for understanding the seriousness of my claim and reacting to it (though it took time).

Anthuvan

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Tony Clarke
, GB
Jun 06, 2016 9:03 am EDT
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I've just found this correspondence about OptionRally. The report from Glasgow about Anna is precisely what's happened to me. She is the absolute devil in a skirt, completely and utterly unscrupulous in every way. I've lost a lot of money through her which has made me very angry and almost driven me to a nervous breakdown. OK, I'm a fool and should at my age have known better so let his be a cautionary tale for everyone who reads this. How to recover my situation is now my problem and whether I can trust anyone at OptionRally to 'do the right thing'. A so called Director / recovery manager has taken over my situation as I still have a small amount left in my account. I'm hoping he is actually good enough at his job to make me some profits over time. I can't say I'm impressed with him or his communication skills but I think his brief is to help me as I've made a big nuisance of myself. I'll see how I get on and come back with a report - one way or the other.
I think these people like Anna get paid a commission on the amount of money they can extract out of clients. She denies it as do others but I think they are lying. Why else would she work so hard at 'screwing' money out of clients. She proudly told me one day she'd a million or two out of some poor unsuspecting Arab. Bet he's lost a lot of it by now! Does anyone know the truth on this?

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ApplePie439
, DE
Jan 28, 2016 3:41 am EST

The matter the motivated me to the comments above which was a different one than the one of the intial posting has been resolved in the meantime.

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ApplePie439
, DE
Jan 02, 2016 5:16 pm EST

hi aliza, if you want to increase the chance that at least some other persons damaged might find it sightly easier to recover at least their losses or at least to assist justice in very broad sense: What please is the exact name of the entity you paid to as it shows up on your credit-card/bank-Statement? For arabrally maybe A+D Solutions & Partners with a bank in the UAE? best lz.

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Aliza (Saudi Arabia)
, SA
Dec 10, 2015 12:03 pm EST
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Optionrally so called ARAB Rally is scam and they are big cheaters, the will call you day and night in the beginning and then convince you thru their so called accounts managers along with some ladies, they as a group will call you so sweetly in beginning that you will be 100% convinced, they will sign from you all the legal papers like securing your money but actually they are saving their rights. latter I will disclose all the names because the money they have looted from me is not going to be last with them. they are cheaters 100% they are always choosing those who have less knowledge about the trading tricks...

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ApplePie439
, DE
Oct 19, 2015 7:27 pm EDT

Hi there, assuming that somebody might monitor this for the other side: I would like to emphasize that even in the times of "conflicts" it is never too late to negotiate. We still deem ourselves bound to the last compromise offer- repayment of the intial debt, and we waive the "invented bonus money", legal fees and interest. What we can not do in exchange for this is stopping the CeySEC from noticing that your legal succesor has already been banned by the BVI-FSA without informing the Cex-SEC about this and we can not tell the CeySEC from asking for judical assistance from the BVI. We can also not stop Guardian/NYT-journalists from investigating this the way journalists investigate. However, what we have not done so far, and this probably really should be of concern to you is disclosing the personal identities of your owners (like L.K) and the cash-flow-network via "phone numbers" -(!)- to public prosecutors in Zurich/Benglen and Rashon Li Zion, Israel. Is all of this really necessary, please? Happy to discuss, Lothar.

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ApplePie439
, DE
Oct 19, 2015 10:19 am EDT

Hi mate, ... very, very interesting...You are probably right that only the recording of the calls convinced them... In the matter I am handling it is allmost too late for a "no claim disclaimer". I had hoped for something like this at the pretrail-stage as well. Besides, currently there are not many legal options we left we could promise no to take. Of course everything could be withdrawn but there is also the effect of "the Spirits I called"...best lothar

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ApplePie439
, DE
Oct 18, 2015 9:20 am EDT

PS: Do you really have a writing signed by their directors as they show up in the commercial registry of cyprus in which they deny your claim? Otherwise the Cysec can turn your complaint down on procedural grounds already. An email from one of their so-called "account Managers" or "Brokers" won´t suffice. It´s a little hard to get this writing as this requires international courier postages at about EUR 50, - per letter but it´s necessary. They can just ignore normal mail as you can not prove they have ever received it.

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ApplePie439
, DE
Oct 18, 2015 8:09 am EDT

Hi, as you have asked for it, yes, I have filed a complaint with the CySEC on behalf of somebody in a similar position than you but to be honest I do not think that very much will come out of it. I would expect the CySEC to cite its circular from April 2015 in which they disencourage their members from using these so-called "Bonus schemes" and from the perspective of a regulatory body this is already, let´s say at least ´something´…

To give you tip: Just look at your credit-card-statement. If the withdrawal is less than 30 days old file a complaint with the credit card company and make some fraud allegations in order to rescind from the transfer simply the way you did above.

If it´s too late for this then, ...well ...then ... it´s more or less hopeless to get anything back through legal steps here for reasons I won´t publish here yet.
What could be done in your case which differs from the one I am handing is initiating small claims procedures in Glasgow. (There are minor procedural issues with like venue etc but they can be overcome. It´s just that I do not want to elaborate here too much). The real problem with that is that I would not expect these guys to honor any type of civil/default judgment and also not an ombudsman-decree from Cyrpus... Let´s say they are just too "experienced" for that...

However, what I would like to know, let´s say in the name of ´higher justice´ is: Which entity is named as recipient on the credit card statment? Is there a real bank account named as recipient with an IBAN-Code or just number which rather resembles a telecommunication´s-number?

best Lothar
PS: if they call again, tape-record the call, turn loudspeakers on and make sure there´s a witness present.

ComplaintsBoard
J
11:32 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

OptionRally Financial Services Account manager refuses to approve withdrawal request

I have sent a withdrawal request in the beginning of July 2015 to my account manager. I have not heard of him since and have been contacting the optionrally support line probably 25 times and every time the give you the same line that "your account manager will contact you within 48 hours" but this never happens!

My account manger finally phoned me this afternoon and he stated that he cannot release my request because my turnover needed to reach 50X my earnings before he will release the money. Under the terms and conditions of optionrally it states that only if the earnings was made with a welcome bonus then it subject to this turnover. I brought the fact to his attention that I have never received a welcome bonus and that all earnings made was with MY MONEY invested (This was also confirmed by all the support operators of customer support and they also confirmed that I have never received a welcome bonus and thus there is no problem with the withdrawal request) and after this was brought to his attention he blatantly refused to release my money. I asked him about optionrally's promise of "you can withdraw your money at ANY time" and he hung up the phone while I was still talking. This was not the first time that I have had problems with withdrawals, the previous time I also wanted to withdraw my money and the very same account manger Mr Brandon Jennings cancelled my withdrawal request and placed trades without my consent.

When one requests to withdraw money they simply try to talk you of it and try to convince you that there is still lots of money to be made and want to continue trading. Its like they are trying to hold a carrot infront of your nose.

I have got all the printouts of the conversations with customer support whom also refuse to give contact numbers to the relevant department to get the matter sorted out. Their operation is quite clear : We will call you when we feel like it and when it is convenient for us or not at all. Optionrally does not do honest business and they are only after clients investment money and not fulfilling their promises regarding the terms and conditions.

PLEASE HELP!

My optionrally customer ID is [protected]

Johan

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tsuke
, MY
Jul 08, 2016 3:17 am EDT

I am one of the victim. Keep on cancelling my withdrawals request And now block my withdrawals request.Can only request usd1. Been lied to And do not know when IT will end. My initial Account manager (Bobby Conlay/Conway)is no longer working with them. I do not know whether it's true or not being lied to so many times . No Account manager but still keep on cancelling my withdrawals request. Lookis like I won't get my money any time soon. So people out there don't trade with optionrally. You will save your time, money And mental health.

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Acharles
, US
Sep 30, 2015 2:46 pm EDT

I am facing the same issues like, I opened the account never traded accepted there bonus...alll i want is what money i put in it but they will not give me my money back.Calling conniving me that there are good trades i can make big money on

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10:10 am EST
Verified customer This complaint was posted by a verified customer. Learn more

OptionRally Financial Services unable to close account and get my money back

the first complaint is that money was taken out of my credit card without my consent. Because I was assured that I would be making a profit in a short time and I would be able to pay the credit card back before the bank requested my repayment, I didn't push for the funds to be paid back into my card. I did however tell the broker that I was VERY unhappy about that.
I received my first trade a few days after but knew nothing of what was going on. When I tried trading on my own I had a bit of success and then losses. At this point I said I wanted out of this because it was not what I expected. To me it was just a guessing game because I only traded when all three indicators were either call or put. The success rate was below 40% so if I carried on I was going to lose all my money left in the account. I have been trying to withdraw and then close my account for the last month with the only replies being that my withdrawal would be taken care of in the next 48 hrs. So far nothing. This situation is totally unacceptable and is unethical. I have been given the name of a man at cysec who I hope can help me. I have reached the stage that I am going to my bank with all these details and will urge them to make a note of my dealings in the hope that they will put a flag on anyone who wants to deal with optionrally from South Africa. I have been shocked to see how many complaints have been registered on the web. I will be more careful in future who I deal with

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Thomas22
, US
Mar 22, 2018 10:37 am EDT

Be very careful with this man Stefan. He took from me 120, 000$. This was all my life's savings. He kept on telling me he would call me back. I was lucky to have come across a professional who helped me recover my money from him! I am happy to share my experience. You can reach me on tgermaine173 at gmaiI dot com

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ysbeer
, ZA
Nov 16, 2016 8:19 pm EST

option rally, , , stefan de blank, , took R140000, 00 from my account, , , but before this he repeatedly call me, , , 2, , 3 times a day, , he told me i can trust him, , this was last year, , , , since then after he took my money, , i call him or option rally but all you hear is, , he wil call you back, , , i am disapointed, , , R140000 in my life is a lot of money, , i realy trusted Stefan and his team, , my money is still there, , so, , , help me, , , , , , all i ask is give my money back, , , [protected] is my cell num, , , anyone that can help

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Steven Andario
, US
Apr 19, 2016 8:51 am EDT

I made a withdrawal request by 11.04.16 but up until now the transaction is in PENDING status. I've tried to contact support@optionrally.com but nobody answer my email. My ID is 8034589.

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Ckchou
, MY
Dec 10, 2015 1:20 am EST

Just want to know if you managed to get your money back from Optionrally as I faced the same problem to withdraw my money. It is good if we can raise the same complaints to CySec to act on it together. Optionrally will try to ignore all your inquiries and complaints. I hope this forum could help those traders who were cheated by their promises.

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Ndayizip
, ZA
Oct 31, 2015 5:12 am EDT
Verified customer This comment was posted by a verified customer. Learn more

Hi.

Did you finally got you money back? I have just closed the account with Option Rally and I am still waiting for them to release my money into my bank account.

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Anthuvanpeter
, GB
Sep 28, 2015 5:38 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

I have also raised a complain to the option rally team informing them that I will submit a complain with CYSEC which is the governing body in Cyprus and options rally is registered with them. I will wait for 2 more days if they don't reimburse my money I will go to CYSEC.
I would suggest you to keep all email proof and phone recordings if possible and let optionrally know about this.
If you are ok..we will jointly raise this with CYSEC.
BECAUSE WE WANT OUR MONEY BACK.

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Dennis Shrafnagle
, CA
Sep 22, 2017 6:05 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

I m from Canada and had the same problem had $35000 in there went down to $20000 . Email them and said i wanted out.They said they give me a better consultend only to put in deeper. I had $14000 in the account and they said if I would send them $8000 they would send me back the 14000 . I told them to take 8000 from my account and they said they couldn't . They closed my account and haven't heard anything more

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Johan snyman
, ZA
Apr 09, 2015 11:12 am EDT

I have opened an account with optionrally about a year ago. Long story short I deposited around R 250 000.00 for my account manager to start trading on my account. After a few months I was not satisfied with the way things were going so I requested to have my money returned to me after I broke just about even with winnings and losses. The next thing another employee of optionrally phoned me up with a "huge opportunity on an oil trade" and promised me that the entire trade would be 100% guaranteed. I then stated to him that he should send me the policy and supporting documents of this BEFORE I would agree to go ahead with the trade. He then phoned me back later that evening with the request to place the trade and I again stated that I had still not received the insurance policy and that I do not wish to continue with the trade until I have. He then went ahead and placed the trades without my consent. Then it was a huge fight back and forth to get the trades reversed before they expire. His superior then phoned me and agreed to pay me out $15000 regardless the outcome of the trades. Fortunately the trades won and my account balance was at around R 472 000.00 . They then paid R 165 000.00 into my account as promised. At a later stage this year I decided that I do not wish to continue trading and requested for the withdrawal of my funds. This was on the 6th of march 2015. I have sent 6 requests and complaints to customer support for my account manager to approve and release the withdrawal but no avail. My account manager simply ignores my e-mails and customer support only promises that they have lodged a complaint and that they would phone me as soon as possible. So this is how optionrally operates, they are very quick to take your money and promise you the world of money but when it comes to withdrawing the funds that YOU HAVE earned they simply ignore ones request. I have got proof of ALL correspondence with regards to e-mails sent and customer complaints but do not know of a regulatory body to lodge my complaint.

Can anybody help me with this matter?

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Optionrallysucks
Tempe, AU
Dec 13, 2014 8:40 pm EST

OptionRally is absolutely a scam. Be beware! OptionRally doesn’t honour their policy They will give you any excuse to prevent you to make a withdraw. OptionRally.com is not a broker, they are professional “thieves”and Liar. Their main job is to organise themselves and steal people’s money. In order to do this, they will find every available means of convincing you to deposit every fund you have with them all in the name of making money with binary Options. And their so call account manager makes commission out of each those deposit. Therefore for your own and your family sake avoid them far as you can.

ComplaintsBoard
J
11:50 am EDT

OptionRally Financial Services No payment

OptionRally doesn’t honor their policy and because of that I wasn’t able to withdraw my earnings that I’ve made during past few months. Avoid them and save your time.

Read full review of OptionRally Financial Services and 88 comments
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Daniel Spacek
, US
May 24, 2021 9:44 am EDT

I was a victim of optionally investment scam some months ago myself. It was a sad experience for me. However chargebacksecured dot com helped me get my money back the right way.

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Brandon Reid
, US
Sep 16, 2022 7:06 am EDT

Thanks Daniel for sharing this, I was able to get my funds back swell they are the best.

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CindyMonroe428
, US
Nov 11, 2019 5:26 am EST

You can recover your investment from option rally . Simply reach out to chargebackguaranteed dot info . They have asked scam victims to come forward so they can be provided reliable chargeback.

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Majdi Aljallad
, KW
Oct 31, 2018 10:44 pm EDT

Where is optionrally.com now they stole my money

they are a big fraud with the knowledge of EU.

my account no. 14820 in optionrally

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jack8
, US
Jul 03, 2018 3:36 pm EDT

I got ripped off by a bogus broker recently it was difficult to get a withdrawal after several failed attempts. I had to hire a recovery solution company to get my money back. Glad this is over jackiewill32atgmaildotcom

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jackieron2
, US
Jul 02, 2018 10:14 am EDT
Verified customer This comment was posted by a verified customer. Learn more

I got ripped off by a bogus broker a couple of months ago, it was difficult to get a withdrawal after several failed attempts. I had to hire a recovery solution company to get my money back. Glad this is finally over for me. jackiewill32atgmaildotcom

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Kelvin Baine
, US
Jun 29, 2018 5:50 pm EDT

I have been through a lot trying to recover my lost Funds, Lawyers and their stress, with no hope of achieving success until i was introduced to Ryker, who in days was able to recover my funds which i thought could never be recovered, cant still believe it all happened in just 3 days, He made it all possible.Cant keep it all to my self, if you have the same issue, feel free to contact Ryker on coin-recovery@mail.com

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Thomas22
, US
Mar 22, 2018 10:42 am EDT

Be very careful with this man Stefan. He took from me 120, 000$. This was all my life's savings. He kept on telling me he would call me back. I was lucky to have come across a professional who helped me recover my money from him! I am happy to share my experience. You can reach me on tgermaine173 at gmaiI dot com

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Jane Albert
, US
Mar 02, 2018 3:55 pm EST
Verified customer This comment was posted by a verified customer. Learn more

How come I never had a second thought? That's the question I keep asking myself. That's how it goes, I lost £65, 000 in just a month. I think the algorithm of the program is made to let you lose money in any way.
Then, my lawsuit got really lengthy and costly! In fact, I can no longer keep with the charges I'm incurring, i need advice? I need help on how to withdraw my funds plus bonuses. I'm trapped!

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Ashley Wentworth
, US
Oct 30, 2017 7:46 am EDT

"I would advise all to contact —GeminiHacks (dot) (com) they helped me recover my invested money I had with 24option and Banc de Binary last week. 50k and 65k respectively for both companies I can’t help but post their services online. They also helped my neighbor with the same issue we got into together. This binary option scam issue is really turning to wide spread disease, I advise to contact Geminihacks (dot) (com) if you have fallen into the same binary option scheme by these brokers. So far they have recovered all the money from both my 24option and Banc de Binary accounts, contact them now to do the same
"

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Gregory Phils
, US
Oct 27, 2017 2:50 pm EDT

you can recover your binary option investment with financialchargeback, com, they will make sure that all of your money is retrieved and delivered to you. If you are trying to get back your money, they are the ones you want helping you, they are know to work

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Stephen Cray
, US
Nov 15, 2017 11:23 pm EST

thank you so much for the referral, I have hired them and I was able to retrieve 70k from IQ options . If you are trying to recover all of your money, go to financialchargeback, com they will help you to hack the binary brokers and secure all of your money . excuse the typo

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