Complaint Rating:

Company information:
Airtel
India
www.airtel.co.in

The company refuses to accept the Cancellation/Surrender requests from the subscriber till he pays all the dues as per their records which may not be updated. In short they will not stop your services of mobile unless you agree to pay all outstanding without any dispute. This alternatively means that the subscriber continues paying the charges even if he does not wish to continue the services or does not continue t he services. They do not adjust the deposit with their billing info. They extract the unbilled amounts as shown on their internet accounts even though the adjustments for payments made are not disclosed / reflected and even if such sum is less than the deposit amount. This attitude is no less than oppressive and high handedness. In fact it is nothing short of acts amounting to looting, cheating, robbing and extortion. Subscribers should join hands and boycott their services in large numbers and spread the word amongst friends to mass discontinue their services. Teach them and show them the strength of united resistance and make them bow down to reasonableness, have fair and honest practice and refrain from extortionist practice. In the alternative stop paying their bills and resist their recovery by any other means then legal. Let them come behind subscribers instead of subscribers having to go to them and dance as per their tunes. Also make mass consumer redressal complaints for recovering damages and losses and costs of litigation and the like. This type of campaign should be spread like fire.