Complaint Rating:

Company information:
Open Media Pty (Australia)
New Zealand
www.netstore.com.au

Tried to purchase a book on Forensics from these people in July 2007. Credit card charged and no product ever sent. No reply to frequent communications.

Others who have suffered are urged to contact e-crimes unit of Australian Police or the IC3 group in the USA

In Australia you can contact Dept of Fair Trading as they claim on website amongst other things that the customer won't be charged until the order is shipped and they can be prosecuted under Asutralian law if this claim is shown to be misleading.

Go for it - if people don't complain we can't get them shut them down !