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Oofay.com Complaints - Thieves!

Review all Oofay.com complaints

Oofay.com

Posted: 2008-03-18 by Jonathan Wilson  [send email]
Thieves!
Complaint Rating:  86 % with 7 votes
Company information:
Oofay.com
Florida
United States
Phone: 17138933331
www.oofay.com

This website promised a product, namely WOW Gold, to be delivered in a timely manner. After paying for my purchase not only did I never receive the purchase I never received a refund either. They don't pick up the phone for you at customer service unless your number matches that of a customer who is in the process of being scammed. Try to call the number and no one picks up or you get a noisy signal. Bottom line, these Koreans stole $50 from me. DO NOT USE THEIR WEBSITE.
Comments United States E-Shopping
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Comments

 258 days ago by Ken  [send email]
It's true they are unreachable after you make a purchase. They will call to verify your order and afterwards respond to emails at their leisure and only after being warned of an impending Paypal dispute. After opening the dispute, I did receive a refund, though. I will not try to buy from them again and would warn others to stay away as well. They sell property they do not even have in stock. There are better solutions out there I'm sure.
 257 days ago by Daniel  [send email]
These people are out to get your money and that is all. They don't pick up the phone or its busy when you call. Its been many days now and i havent heard anything from them or recieved an email. I can't contact them to cancel my order nor find out the status of my order. DO NOT BUY FROM THESE PEOPLE. BOTTOM LINE.
 257 days ago by Ken  [send email]
Well, yesterday I got another call from them and the person told me they were going to do delivery of my purchase to my in-game email. I told the girl that I had already been refunded through paypal and nothing should be delivered to me, but it was delivered anyway. I'm not entirely sure she understood me, but I told her several times not to send me anything and that I couldn't log in because I was working. I guess they came through with my order in an unacceptably long waiting period. I got free gold because I had already been refunded and I told the girl not to send me anything. Good luck to other buyers. I didn't get a response from them until I sent an email to their paypal email address letting them know I planned to file a dispute (for what that's worth) and then I waited another couple of days before opening the dispute. I'm still convinced they respond at their convenience and I would not trust this company again. Buyers beware.
 256 days ago by Nick  [send email]
This company is a scam. I paid today at 2:30pm for gold and it is now 6pm and no response, the lines are engaged and no-one replies to my e-mail. They guaranteed this would be delivered 5min to 51min. I've escalated to paypal and after a full refund.
 246 days ago by Daniel Webster  [send email]
I too have been scammed by this company. I have opened an investigation with paypal, but also after reviewing my problem and anger with a friend who is a lawyer he suggested that i reach out to as many people as possible that have been scammed and file a joint lawsuit againnst this company for not only the refund of this money but for intrest on the money they had of yours for whatever length of time. Please respond if you see this and let anyone you know that this has happened to lets fight to get retribution for our misfortunate outcomes. Contact me at danweb66@hotmail.com
 243 days ago by Jazzper  [send email]
Dammit! I wish I googled this company before I was charmed by their low prices! It's been two weeks now, thay have called me twice, leaving a message in my voice box "Please log in no". Just that they call when I am at work or in the middle of the night. I am now mailing them twice a day and will start to spam all their inboxes... I did file a dispute, but I was also stupid to listen to their promises and closed it. And now I can't re-open (which is also pretty stupid).
 240 days ago by Thomas  [send email]
it happend for me too!!! I spend 152 dollars and i havent god my gold yet! 4 days now!!!
 239 days ago by Thomas  [send email]
The hole day i tried to contact them via chat. And after 8 hours i went trough to a person. It took her 20 minutes to answer me. I asked for my Gold and then it took her 15 minutes to found out what happened. She told me that there account was banned, so they had to start over to grind some Gold. I did not exept that for an answer, and told her i wanted my Gold now or my money back. Then she told me she just spoked to the guy on my server, and it would take 6 hours. Then again i said i could not wait so long only 3 hours. She would do her best she said.
 221 days ago by Craig  [send email]
I am Sad top say, that I am now among those who have been Hosed by Oofy. On April 15th 1:35PM mtn, I purchased 2000 gold... Well it is now April 28th and youll never guess.. I HAVE NOT recieved my gold. Although on the bright side... if there is one I recieved 2 voicemails on April 18th saying that my gold was ready. Unfortunatly I was working, and After I had sent instructions with my order to Contact me after 5:30 pm Mountian Standard Time, which means in there terms when ever he/she decides to get his/her ass out of bed. Needless to say I have contacted Pay Pal and have filed an action agains them, I then proceeded to send Oofay an email stating what I have done. I am posting this from work @ 9:30 am so when I get home I will check my email for any updates, but it dose not look good.

if you are thinking of ordering Gold, or Power Levels from Oofay... DON'T!!! SMACK YOURSELF IN THE HEAD AND ASK "What the Hell am I doing.??"
 220 days ago by Ben  [send email]
Should have done my research first. Just bought 700 gold today from them. Have not been contacted in any way shape or form. Called paypal to see if I can stop payment. I cant. Cant despute the order yet because it hasnt cleared paypal yet. Should have freakin known better.
 207 days ago by Partyp  [send email]
Yea I ordered from them about a month ago and they told me my gold was not ready and will contact me but it was all LIES! I tried calling them no one answered and talked to there live chat and the lady kept askin me for my phone number like she was gonna call it to confirm blah blah blah such a scam dont buy from there people.
 201 days ago by A.z  [send email]
you guys same thing happened to me... just wait a while i had to wait for 2 days till my gold was delivered... it takes time if they dont get then just get a re-fund = no big deal dude...
 111 days ago by Paul  [send email]
no big deal???

alright for you.. you haven't been scammed, i ordered gold from them nearly three weeks ago, i have filed a complaint, escalated it to a claim and still nothing. i wish i had done my research on this fraudulent company!!!
 97 days ago by Dak  [send email]
These dudes got me too.
Like the previous comment, how stupid im not to have googled them before placing the order.
I paid paypal for 50 plats on EQ2, and they called me to check, but after 3 days, still no news. I then saw these compaints here (too late unfortunately), and i decided to escalate a dispute to paypal. OOFAY called me to ask me to remove the dispute from paypal, of course, i refused. But after 2 weeks, paypal replied saying the dispute is lost because this was virtual objects. Nevertheless, they booked the incident (!) for their records. I just wonder with the amount of complaint received, why they continue to allow this chinese company to proceed with paypal services.
Stay away from OOFAY !!
 54 days ago by Chris  [send email]
I payed Oofay 150$ last night, and they called saying they were having technical issues. I opened a live chat window threatening them with a dispute if they failed to deliver, so they called me promising payment within 6 - 10 hours of that phone call. We'll see what happens.
 36 days ago by Jon  [send email]
no, no
wowgoldtm, oofay is the same company.
This company local in Beijing China.
They already dont pay the money to their suppliers.
I think they will fall down.
 19 days ago by Nathan  [send email]
Your right this company operates as 'wowgoldtm'.. They are appalling in the customer service and delivery. I purchased gold three days ago and still nothing. They scammers. :(

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