Complaints Logo
Complaints Board | Submit Complaint | News & Stories | Recalls | Tips & Tricks | Videos | Images | Groups

Recently Discussed Complaints

1. (0 minutes ago)
Ontime Digital Inc.
File claim & write manufacturer
2. (9 minutes ago)
ACAI BERRY/TOTAL CLEANSE
UNABLE TO CANCEL ACCT
3. (13 minutes ago)
Web Access
Insider secrets guide
4. (18 minutes ago)
Prism Pointe Technologies
Rip off
5. (19 minutes ago)
Bulldogs R US
This is a huge scam

Consumer Tips & Tricks

Worst rating

5. 360 Share Pro (-318)

Subjects of Wide Speculation

1. KmartFeedback.com (1809)
$2500 gift card survey!
2. Bulldogs R US (1561)
This is a huge scam
3. Novelty ID Factory (1331)
Take your money and run away
4. Castaway Pools and Spas (749)
Never came back to finish the job!
5. Dr. Sydney Coleman (594)
Buyer beware!

Latest News & Stories

Stay Away

1. Airtel (1006)
2. Direct TV (398)
3. Acaipure (371)
4. Sears (358)
VoteAndDate.com

onSale.com Complaints - Horrible service!

Review all onSale.com complaints

onSale.com
Posted: 2007-12-19 by Bryan  [send email]
Horrible service!
Complaint Rating: 100 % with 3 votes
I bought a laptop from them and I got a call days later saying they wanted to verify something. Almost 5 days later they keep on telling me they need to do all kinds of verification and I have not gotten my order. I will never do business with them and please don't do business with them. They are the worst company out there.
Comments United States E-Shopping
Share with others:   Digg it!  Del.ici.ous  Furl  Yahoo My Web
Was the above complaint useful to you?    
More onSale.com complaints
onSale.com - Bad service
onSale.com - Stay far away from them!

Comments

 350 days ago by Matt Rogers  [send email]
Worst customer service I have ever experienced. Ordered 2 fax machines that we needed for business. OnSale.com sent me an email stating there was a problem with the credit card and that I needed to call the credit card processing department at 1-800-682-1042 to resolve it. I called, sat on hold for 25 minutes, got disconnected. Called again, person answered after 30 minutes, then disconnected me when he attempted to place me on hold. Called 2 more times only to sit on hold and be disconnected without reaching a person. Called customer service and they claimed "well, we are really busy". Then I said, so what am I supposed to do to get this order. Customer services claimed to get someone from credit card processing on the phone immediately, and when they went to transfer/connect me, guess what? I got disconnected. DO NOT ORDER FROM ONSALE.COM NO MATTER HOW TEMPTING THE PRICE MAY BE
 312 days ago by Daniel Creech  [send email]
I can attest to the problems described above from OnSale.com. I was charged 3 times for the same item. One charge they apparently caught, and recredited. However, they then proceeded to charge my card again TWICE more. When I called customer service, I got someone who spoke broken English and disconnected me while trying to transfer me to this mysterious credit card department at the 800-682-1042 number above. I called back, waited on hold another 10 minutes, and the same rep answered again. I think he himself must be the entire customer service department for OnSale.com. I told him he had just disconnected me. He said, "Oh yeah, sorry about that." Then he put me on silent hold for about 15 mins. He finally picked up again, told me the credit card dept was too busy and would I please call them back later. He gave me that number above and hung up.

I have yet to be able to get in touch with said "credit card department" which I think is actually a third party credit processing company, because I've found the same number listed on eCost.com's web site. I am disputing the charge directly with Bank Of America now.

STAY AWAY FROM ONSALE.COM (and I would recommend staying away from eCost.com too since they apparently use the same company).
 206 days ago by Richard  [send email]
I too was subjected to the same silly credit card "verification" process when attempting to purchase a flat panel monitor. When I inquired into why this was necessary, the representative could not really answer this simple question. From my perspective, I could see the pending charge on my credit card and all they needed to do was ship my order. After re-confirming what I ordered with the representative, I gave them the option of simply shipping or canceling the order. Amazingly, they chose to cancel the order. Needless to say, I will not be doing any future business with onsale.com or any of their sister sites (PC Mall, Mac Mall, etc.). Be afraid, be very afraid.

Post your Comment

 

Login or Register to join ComplaintsBoard.com

Search
 
Register

Videos

Real Estate Foreclosure Scam
More Videos
 

Categories

   - Flooring Installation
   - Roofing
   - Banks
   - Scam & Fake Checks
   - Loans
   - Collections Agencies
   - Tax Services
   - Bad Business Partners
   - Credit Cards
   - Savings & Investments
   - Equipment Leasing & Financing
   - Car Rental
   - Auto Insurance & Loan
   - Car Service Centers
   - Car Dealers
   - Gas Stations
   - Car Driving Schools
   - Towing
   - Dry Cleaners & Laundry
   - Mobile & Cell Phones
   - Vacuum Cleaners
   - Washing Machines
   - Colleges and Universities
   - Schools
   - Deadbeat Parents
   - Sexual Abuse
   - Online Dating Services
   - Mattresses
   - Passport Services
   - Health & Life Insurance
   - Plastic Surgery
   - Medical Negligence and Deficiency
   - Diet Products
   - Cosmetics
   - Dental Services
   - Vision, Glasses, Lenses
   - Drug Stores
   - Hair and Beauty Salons
   - Pool & Bath Services
   - Security Services
   - Appliances
   - Utility Services
   - Plumbing Services
   - Hosting & Web Design
   - Internet Providers
   - Bullying and Harassment at Work
   - Work at Home
   - Employment Agencies
   - Employers
   - Employees
   - Lawyers and Attorneys
   - Lottery Scams
   - Ebay Scams
   - Alibaba Scams
   - Phishing
   - Online Surveys
   - Animal/Pet Hospitals
   - Flowers Delivery
   - Photo Services
   - Department Stores
   - Cleaning Services / Laundry
   - Tobacco Products
   - Mortgage Companies
   - Apartments Rental
   - Home Insurance
   - Timeshares
   - Condo and Home Owners Associations
   - Fast Food Restaurants
   - SMS Scam Contests
   - Fitness Centers
   - Mobile/Cellular Service Providers
   - Travel Agencies
   - Satellite & Cable TV
   - DVD Order & Rental
   - Annoying Commercials
   - Movies
   - Unauthorized Mobile Charges

 Suggest new category

Smile upon Life :)

RSS Feed
 
Submit Complaint | Consumer Tips & Tricks | News & Stories | Recalls | Groups | View full list of Companies | Suspicious Companies | Complaints by Countries | Indian Consumer Complaints Forum | Caller Information | Latest Complaints | Privacy Policy

© 2008 Consumer Complaints Board
If you have any constructive thoughts, creative ideas, or reasonable offers, please, contact us immediately via E-mail
Site owners are not responsible for the information posted on this website
     
 

Login
Email:
Password:

Forgot your password?