Complaint Rating:

Company information:
24 Protect Plus
Des Plaines, Illinois
United States
Phone: 1-800-211-9749
24protectplus.com

I used Intelius to find info on a suspicious cell phone number that kept showing up on my phone. I paid the $15 and then started to see 12.99 taken out of my bank account each month. I never signed up with them at all. Intelius ripped me off and signed me up for them and gave them my information without my permission.

I called them and spoke to the supervisor and he said I could only get one months worth of my money back and that the other months could not be refunded due to me not contacting them within 60 days. I told him I never signed up for you guys and I was wrongfully signed up by Intelius without my permission. Now because of them I had to close my bank account and get a new one. I explained that to the guy and he didn't seem to care one bit. Then I said I have to get all my money back because I never signed up for you guys, Intelius signed me up without my knowledge. I told them I did not want your service but yet they still signed me up. That's not my fault so I shouldn't have to pay. The guy kept going on and on about this and I was getting mad. I finally yelled and told him well I know a GOOD LAWYER AND I AM FILING A LAW SUIT and I WILL get my money back!!!

Scam scam do not use them or Intelius!!!