Complaint Rating:

Company information:
DVD Donkey
New South Wales
Australia
www.dvddonkey.com

I placed an order with DVD Donkey for a set of DVD's (Married with Children) as a Christmas Present for my Husband. Now nearly 10 weeks have passed and no DVD's. At first they advised that my order had been placed on back order. Then they tell me they have processed a refund. After checking with my bank this is not the case. Email address's no longer work and the only way I have been able to contact them is via the website contact link where you fill in a form. First they told me my refund had been processed and when I called them on that they said the goods are still on back order. Also a response I got came from TV Addicts.

I then found this website with complaints against both DVD Donkey and TV Addicts as scammers.

There must be something we can do to stop more people from being ripped off.