Complaint Rating:

Company information:
OneBills.com
Wiltshire, England
United Kingdom

Somehow this company got their malware onto my wife's computer. What this then did was throw up a warning saying that her anti-virus had expired and that her computer was at risk and contained viruses. It then froze or closed whatever she was working on. It then directed her to a website where Microsoft Anti-virus could be purchased. Everything about the warnings and advert was designed to look as if they originated from Microsoft and that the purchase would be of microsoft anti-virua as part of the windows defender package.

I had already installed McAffee onto the laptop and scans showed that there were no viruses present.

Nevertheless, concerned and unable to use her laptop, my wife clicked on the link and perchased the anti-virus software. Again everything about the site was designed to appear as if the purchase was from Microsoft of a genuine windows product.

It was not until she4 received a credit card bill that the name of OneBills appeared, who appear to be a Spanish company with a charge for about £80.

Needless to say the anti-virus software she bought is not recognised by Windows and I won't let her run it in case it does more harm than good!