Complaint Rating:

We have ordered UGGS at www.uggstop.com.au. First of all goods arrived 2 months after ordering even though we paid for express parcel. To our surprise the boots were not correct sewed. It is handmade, we understand, but the left boot was completely twisted and not possible to wear. Whenever you start a dialog (including detailed pictures), they hide themselves behind standard procedures, letters and even hide themselves behind manufacturers opinions rather then judging for themselves. All returns are heavily dismotivated with all kind of charges you have to pay up-front. We suspect them for sending boots that were earlier refused by their sales agents w.w...

Their customer unfriendly attitude is a disgrace to successful internet business labels as GAP, NIKE and Esprit to name some.