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Omega LX



Complaint Rating:  89 % with 19 votes
89% 19
Contact information:
Omega XL
Tampa, Florida
United States
I purchased one bottle of Omega XL and you was to get one free so i got it but made sure i unchecked the automatic shipp for all i wanted was the one so i could try it first .
Well it did not work like they said it would so i stoped takeing it.. then i lokked at my statemwent and seen they they was billing for it any way.. But yet i was not getting the product that i did not want.. so i called and the customer service was very RUDE and said he did not have time for me and would i get to the point.. Well i was you haved charged for somthing i did not want and without my authorazation.. His name was Bill #116 and the Supv came on and tyried to sell me on the product with no concern that i said i did not want it... His name was Adam # 368 or 9.. But with his bright self told me if i send him back the bottles i di pay for they will send me back my money all 53.89 when they have charged my card around 160.00 $.. so i will send they back what i did authorize for to get back only half of what i did not authorize with nothing to show for the other 100.00$.. and then with no remorse for their action... This put not just a bab taste in your mouth for OMEGA LX but for any other product that is offered on The Word Channel.. this being a Christian Channel need to do better back ground on what come across there channel.. Miss not Happy...
Complaint comments Comments (2) Complaint country United States Complaint category Online Scams
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 2nd of Oct, 2010 by    0 Votes
There is NO way to "uncheck" a box to not get the auto ship. If you choose the buy one get one, it is stated all over the website that you WILL be shipped again. If you do NO want the auto refill, you have to call.
Therefore your compliant is without merrit. You CHOSE to have auto ship. no one made you.
 11th of Aug, 2013 by    0 Votes
But why aotoship if you do not have option to choose not to. This is cheating to the customer. Moreover your response was very rude and insensitive

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