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2.0 93 Reviews

OLX Complaints Summary

24 Resolved
59 Unresolved
Our verdict: When using services from OLX with a poor resolution rate, be vigilant. Understand the common pitfalls other customers have faced. Prepare thoroughly for any interactions with their customer service, and consider alternative solutions if your issues are not addressed satisfactorily.
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OLX reviews & complaints 93

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1:33 am EDT
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OLX Router I bought from olx

I bought 2nd hand router from Mukesh Singh on olx. Before buying he said it is working, I paid him 450 rs. And when I bought he i checked and it is not working at all. And he said he will provide me with its receipts, now he is not agreeing for that, please check that.
Mukesh Singh contact no -
+91 [protected]
+91 [protected]

You can ask him and please block him on olx from selling products. I tried so many times asking him for receipts or refund but he is not ready.

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5:18 am EDT
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OLX iphone 5s defective

I bought preloved iphone 5s of yang bracamante last april 12, I get the phone 1pm. I checked the phone restart it and then it ok. On that night then it gets lowbat and I can't open it. I called the seller to informes that the phone isnt opening. She said ok if you have time bring it to me then I will fix it. Then I give it to her the next day. Everyday I call and text here to make some follow ups. She always said her brother fix the phone and can pick it up today morning of 14 apr. And now, she said the I fell the phone on the ground causing it not to drain the bat. She want me to share with the repair of the phone.in my part I dont want to give any peso because in the first place it not my fault and I did not let the phone fall to the ground, I trusted her because she said it has no issues of the phone and its original. So I bought it. I dont deserve such people like this, reversing me that its my fault anyway. I pay the phone without using it for 3 days. I want a refund but she already use all my money and shes even asking me to pay for the repair. Do you think I deserve that kind of thing? Could you help me solve my issue. I will appreciate if you could help me with this. Thank you

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Update by SmithBrad
Apr 19, 2018 6:31 pm EDT

Issue already solved.

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2:56 am EST

OLX Purchase of a ps4 console, controllers and games

Paid for a PS 4 consul, two controllers and games into ABSA account as provided by seller on 12th of January 2017 - R5000.00. The seller promised to courier the same to the address proved by myself. To date nothing has been delivered and the seller not taking my calls. Phone number of seller is (South Africa) [protected]. Place of residence - 381 Middel Street, Okiep, 8270. Advert reference is www.olx.co.za/item/1052754587.

Desirable resolution of my complaint is receipt of the good purchased or alternatively a refund.

Correspondence attached below.

Kindly treat this as urgent

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Jatin Rewari
, US
Nov 03, 2019 3:36 pm EST

I am 100% sure that you have not received what you purchased. Now you will not get what you purchased through OLX if you have not got it yet. People are doing fraud through OLX and you can check www.youtube.com and www.google.com so be alert and inform police for sure about this. This fraud should stop.

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10:58 am EST
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OLX Mobile phone exchanged with wrong person

A person named Ombir Antil in Murthal, offered me to exchange his Leeco le 2 with me & exchanged His Leeco le2 with my Redmi Note 4 today(24 January 2018) around 1pm
He didnt made any affidavit or note and took my phone away, while primarily giving his phone to me, for testing
Later on in evening i told my parents about that, they were highly shocked & asked me to get my phone (redmi) back from him
He Denied, i pleaded him alot, but he denied & asked me to wait for 2-3 days for getting the phone back and kept on denying and denying
& After few minutes he called me and suddenly said that he will return my phone on 26 january 2018

I have recorded the talk between him & me But I highly suspect that he may use my phone (Redmi Note 4) for a criminal offence
From 1 Pm my redmi note 4(IMEI : [protected]) with Him (Ombir) & his leeco le2 IMEI1: [protected] IMEI2: [protected])is with me & i am at home from morning itself, with my Jio sim in Leeco le 2
I just wanna say that Whatever the calls are made today([protected]) after 1 pm are done by him, not me
I am highly scared & i want my phone back coz its on my ID
I have a high risk that he may use that Phone(on my ID) in Crime

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1:55 am EST
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OLX Xbox 360 with kinect and 48 games

I sold my X Box, 48 games and 2 remotes with infinity to a guy on sunday on olx the 5 th of November. He paid R5000 into my account and send me proof of payment as well as his id. The money didnt show in my bankaccount because we are from different banks. He came and collected the goods on sunday afternoon. On monday he smsed me and told me the bank cancelled all his pending transactions and would return my xbox if i payed the taxi driver R450. I phoned the bank and they told me the proof of payment was fake and his id propably to. Is there any way i can get any justice for the money i lost? Retha Coetzee

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11:03 am EDT

OLX Got frauded from olx user

Assalamualaikum Sir,
I am Armaghan waqar from Jhang. 3 days back I was searching a camera on OLX. I viewed an ad that seems to be pretty good for me and fulfill my need. I contacted to the given number a man picked up. I asked his name and he told me Javed from arifwala. after taking complete information of camera I asked that how you can he send me the camera he said via TCS but he demanded that first you have to transfer Rs-12000/- via Easy paisa on this number [protected]). I was confused and demanded another phone number so that if one cannot respond i can try the other. later I also demanded his CNIC and that is [protected]. I transferred 12000 to the his mobile no. and confirmed from him that he received the amount. when i was doing this transaction name Ullah dita was there on easy paisa account and when i asked from javed he said ullah dita is my elder brother. From that day after this transaction Javed is not picking my phone i have called him more than 100 times but he is not picking my call. So I faced towards FIA. Hope you people will help me to sort out this case.

Regards
Armaghan waqar.
[protected]

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5:51 am EDT

OLX Huge disappointment

They went from great to a total crap. They used me be really good in what they did. The website was well-designed. But something went wrong. Probably they just changed someone in the management and the crap has begun. What a shame. All of the upgrades did no good.
Don't want to deal with them anymore. Too complicated and absolutely inconvenient. Gone to another website with a better quality.

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4:44 am EDT

OLX olx egypt customer service is very bad

Dears

I already published an AD for cars spare parts then it got rejected because of several reasons . I followed the rules and fixed all the steps still keeps rejecting . So i went to customer service of olx egypt and descriped everything in a ticket then i received an email with the ticket number saying that the problem solved . How is that ! my ads still rejected didnot know the reason . very bad customer service . ticket number 1376894

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3:28 am EDT
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OLX Vehicle

Hi.

I am not a olx user, but I have been harassed all week with people wanting to buy my car on the olx add they saw.

Isn't there any way you check that information on adds are truthful and correct to the seller?

I am not selling my car. I do not appreciate people calling non stop while i'm at work for an add on olx I did not even post!

Get a system in place that checks truthful information before allowing the add to go live.

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3:56 am EDT

OLX Payment not received

Mr Mark Anthony Araneta has failed to make a partial refund as promised.

He advertises DJI quadcopter products on OLX.

On or about March 16th 2017 I ordered a DJI Ph as advertised on OLX but he offered a DJI Mavic with a partial refund. I accepted this offer. The refund of P5000 has never been sent despite repeated requests.

Mr Araneta's mobile phone number is 63 (Philippines) [protected]
He is based in Binan City, Laguna province and Carmona Cavite.

Contact was by SMS (text messages) and I have retained all the relevant text messages.

My name is Keith Hallam
Mobile numbers [protected] and [protected]
My email address is [protected]@yahoo.co.uk

Mr Araneta's current OLX advertisement is number [protected]

Keith Hallam (buyer from OLX Philippines website.

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11:36 am EDT

OLX olx south africa

I've been a seller on OLX SA for quite some time.
I have been running ads for quite a while.
Yesterday I posted a new ad and to my dismay, this morning when I logged in with my Facebook account as I usually do, not even my profile is visible.

I have contacted Help this morning and again this evening, to NO AVAIL.

HOW DOES OLX WANT TO RUN A TRADE BUYING AND SELLING WHEN EVERYTHING DISAPPEARS WITHOUT ANY KIND OF EXPLANATION OR SMS OR MESSAGE FROM OLX?

WHAT TYPE OF BUSINESS ARE YOU RUNNING?

I WILL SUPPORT GUMTREE - THANK YOU OLX FOR THE WORST SERVICE EVER!
AND ANYWAY, I GET MORE BUYERS ON GUMTREE!

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Eka Wijaya
, US
Nov 29, 2017 8:17 pm EST

This article is worthy of top honors.
Well-written online material is a rarity these days as many people,
claiming to be writers have no concept of staying on topic.
You stay on-point in your content.
harga iphone di bali

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Eka Wijaya
, US
Nov 29, 2017 8:18 pm EST
Replying to comment of Eka Wijaya

http://jagojet.com/

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12:42 am EST
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OLX Second account

I had an account on OLX and I was using OLX for a very long time. Last week when I tried to log into my account I wasn't able to do that. They blocked my account with no reason. I contacted their support service and asked what was going on and they said that I had two accounts and that I broke their rules and that's why I got kicked out. Are you kidding me? I had only 1 account!
I told them if they were confident that I had 2 accounts then they need to prove that. Of course they did not reply because they knew I was right, they had nothing to say. Absolutely disgusting service, they simply got rid off their long time user. What a joke!

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2:40 pm EST
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OLX Account blocked

My account was blocked because they said I had another account on my name. I had to login by that email adress in the future. I have never heart from that email adress. It's not mine, it was never mine so how can I use an unknown emailadress to login. I want the acces back to my own account with my one and only mailadress I have.

I wrote that to Olx portugal but they wrote back they will not any questions anymore in this case. I made fraude...

So they block my account and acuse me. Shame Olx portugal

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Charbelkallas
, LB
Aug 18, 2017 3:55 am EDT

I have been worked with olx since one year and i am interesting to put more ads and vip ads . But there is a lady in lebanon whom name is linda saab, she blocked my account . Please contact me as soon as possible [protected]

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DIcka Maulana
, US
Dec 14, 2016 8:33 pm EST

Judi Bola
Agen Sbobet
Berita Bola

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6:29 am EDT

OLX Fake add - high ended device

Please be aware from fake advertise on olx. A person name ashish ghosh post ad on olx of mobile samsung note 6. He claim himself as a dr. So please be aware from this people. He says "i'm from goa so please send money into my account.You can trust me because i'm dr. I'm giving my 60000rs device so u can send money to my account then i will send my phone". His phone number is +[protected]. Please be aware from me. Never trust this person he cheats people. If you send money to him, after getting money he will ask more then after he will block you. So guys be aware from this cheater. Thanking you.

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prateek sha
, IN
Jul 28, 2018 10:17 pm EDT
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some one post fake add and put my number please remove the add my phone no.([protected])

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10:53 pm EDT
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OLX My account was banned without notification

i am a daily user of sulit.com.ph for more than 6 years (my account was "ryn1ph" ) and never had any problem in my account.until olx took over the site and it bacame olx.ph, im just trying to sell my items online but suddenly i was banned and i didnt know what happen.. i dont think i will recommend olx.ph to my friends.. i have already told all my friends about olx removing your post and banning members of previously the sulit.com.ph.

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Jan 30, 2018 11:02 am EST

i am the one who posted the initial thread.. my account before was ryn1ph, they banned it suddenly. Tried to creat another account instead now using my mobile number but again suddenly i cant log in to my account again without prior notice.. my guess is thatt it depends on the mood of their agent if they want to bann an account or not.. they said they contacted me.. i emailed them about it.. no one really cares.. olx.ph is really not a good site to post your item, its better to use some better site like www.shopee.com(highly recommended), and facebook..
Did you really resolve the problem? No you did not!, ,

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Snnc
, IN
Sep 27, 2019 11:46 pm EDT
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Olx is a Fraud group collecting customers phone numbers and selling to marketing team of various sectors.

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Mahesh Shingrakhiya
, US
Sep 27, 2019 1:32 pm EDT

My account has suspended second time. I want to know how can you suspend my account. Please do something quickly.

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Snnc
, IN
Sep 12, 2019 7:53 am EDT
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Beware of Olx.
Olx is a Fraud Company. Cheating all the users. Olx is cheating every users. Without any notice account was suspended.

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Shahbaz Ansari
, IN
Sep 11, 2019 10:26 pm EDT

i am a daily user of sulit.com.ph for more than 6 years (my account was "ryn1ph" ) and never had any problem in my account.until olx took over the site and it bacame olx.ph, im just trying to sell my items online but suddenly i was banned and i didnt know what happen.. i dont think i will recommend olx.ph to my friends.. i have already told all my friends about olx removing your post and banning members of previously the sulit.com.ph.

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#####sach
, IN
Sep 09, 2019 10:49 pm EDT

Please unlock my two account [protected] [protected] my two account number this number

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Syed Faiz
, US
Nov 08, 2017 9:12 am EST

used to sell on OLX, until last week when I couldn't sign in because they banned my account which was using in my phone and my number is [protected]..this is not fair suddenly you have banned my account really unsatisfactory with you service..please unlock my account as soon as possible

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Emerita
, US
Oct 29, 2017 3:57 am EDT
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I used to sell on OLX, until last week when I couldn't sign in because OLX has banned my acct for a violation I am not aware of. I describe my items very well, post clear actual pictures of the item I am selling, answer queries from interested readers, and deactivate a posting as soon as an item is sold. I am very honest with my transactions.
When OLX banned my acct, I still had two items posted; now I can't find out the status.
I think. OLX is unfair.

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MenosGastos.PH
, US
Nov 25, 2016 5:11 am EST

MENOSGASTOS.PH is also an alternative - No ad limits, no need to wait for Admin approval

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soothsayerpg
, PH
Oct 01, 2015 2:59 pm EDT
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I couldn't agree more. I have had read numerous comment from filipinos about what they don't like or what has changed after their beloved sulit has passed away. Look on the bright side, there are still quite a number of new buy&sell website for filipinos out there that are really good like nakamenos.ph, mybenta and juantambayan.

Also what is a pity about olx is that they limit the number of ads you can create/post if you are just a free user. I've heard naka menos philippines offer a forever listing for filipinos, meaning there is no time frame limit for free ad post. And they are also offering free listing that doesn't require registering an account.

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12:36 am EDT
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OLX Sofa cheating

We saw the ad in olx chennai, that the seller (devaraj) is manufacturing and selling new sofas under the name (thirumala furniture), we ordered 3 sofas of rs.42, 000 worth, so in advance we gave rs.8000 in cash, but he didnt gave the bill, instead he gave a written statement... he asked one week time, so after a week, we kept on calling but he didnt pick up the phone, and atlast after 14 days he called and said sofa is ready, so we went to his factory to see it, but to our shock, he hasnt made the sofa as we said, it was fully wrong (size difference, color differenent, shape different...) and it was so horrible looking like a second hand... not even worth for rs.10000, so we said we dont need the sofa, and asked him to better return the amount of rs.8000, even we asked him to deduct some amount and then give the balance... but he was so stubborn and said I will alter and give u the sofa, he spoke as though we are getting a second hand sofa... we said no need and asked our amount of rs.8000, but he rudely said to go wherever u want but I wont give ur rupees... he even said why are u calling me and troubling and asked us to call his partner and ask, we gave our amount and order to him only, but he is shouting us to call his partner, he was this irresponsible and he has cheated us, still the sofa and my amount of rs.8000 is with him... so now I have the following evidence : 1. call record 2. written statement (no bill) which he gave that he has recieved rs.8000, and am gonna sent a legal notice to him by approaching the consumer court...

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1:46 am EDT
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OLX Someone has posted adv. With my name & number which is fake

Dear sir maam,
Pls remove this below link adv. As it is not posted by me.
Somebody has played prank and have given my name & number.
Pls hlep me I m not well from last week and this calls for this adv harassing me alot I have received more than hundred calls.
Please help.

Thanks & regards
Isahque shaikh
[protected]
Link of the adv which wrongly given by someone (Http://olx.In/item/iam-saling-my-big-ear-4month-baby-boat-idxqn6j. Html#b7f92e2462)

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10:07 am EDT

OLX Unable to remove false advertisements on olx

Somebody posted a false advertisement in my friends name to take revenge on her. There is no way that she can remove the advertisement and the whole story is ruining her life. There is no possibility to contact OLX TO REMOVE IT! There is not an option to report false claims on their website. Please help !

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SvetlanaSharipov
Saint Petersburg, US
Jun 30, 2015 3:00 pm EDT

The woman who posted the ad could be sued for slander.

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1:05 am EDT
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OLX Tamilnadu laptop

Hello,

My name is indhu some one has posted an my fake ad in olx.In that im going to sell my laptop for cheap price. Please remove my ad. My cell no:[protected] my name : indhu me about my tamilnadu laptop lenovo price and when I am going to sell it.
Please help me to remove the add. I tried but im unable to find it.

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OLX Please remove my number and ad too

My name is jithin tj I am a student and some one has posted an my fake ad in olx.In that im going to sell my mobile for cheap price. Please remove my ad.
My id is with : [protected]

Ad details : a person calls and asks me about my mobile phone samsung s4. They ask me about price and when I am going to sell it.

Please help me to remove the add. I tried but im unable to find it.

I am getting 50 calls a day. Please help..

Thank you

Regards,

Jithin tj

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jega san
, US
Apr 22, 2016 12:52 pm EDT

Ad ID: [protected] My nam is Jegadheesan I m business man . i gave add for rent at vadavalli.Now my appartment finished for rent. but my ad is nt removed kindly delate my ad many persons call me daily so this is my Ad ID: [protected]
pls help me remove the add.

Thanks and regards

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Sajjadmughal Mughal
, US
Mar 20, 2016 7:38 pm EDT

My nam is amir I m business man I m selling my phn in olx ad butt my phn is sold out but my ad is nt removed kindly delate my ad many persons call me daily so this is my Ad ID: [protected]

Plz help me remove the ad

Thnk and regard...

OLX Customer Reviews Overview

OLX is a popular online marketplace that allows users to buy and sell a wide range of products and services. The platform has received a lot of positive reviews from users who appreciate its user-friendly interface, extensive product listings, and reliable customer support.

One of the most significant advantages of OLX is its vast selection of products. Users can find everything from electronics and appliances to clothing and furniture, making it an excellent one-stop-shop for all their shopping needs. The platform also allows users to filter their search results by location, price, and other criteria, making it easy to find exactly what they're looking for.

Another positive aspect of OLX is its user-friendly interface. The website is easy to navigate, and users can quickly create an account, post listings, and communicate with potential buyers or sellers. The platform also offers a mobile app, which makes it even more convenient for users to buy and sell on the go.

OLX also receives high marks for its customer support. The company has a dedicated team of customer service representatives who are available to assist users with any questions or concerns they may have. Additionally, OLX has a robust system in place to protect users from fraud and scams, which is a significant concern for many online shoppers.

Overall, OLX is a reliable and user-friendly online marketplace that offers a vast selection of products and services. With its excellent customer support and fraud protection measures, it's no wonder that so many users have had positive experiences using the platform.
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