Complaint Rating:

Company information:
Olson Powersports
664 S. Seguin Ave
New Braunfels, Texas
United States
olsonpowersports.net

They sell these Chinese Made ATV's and offer no service centers to take care of the warranty. They expect you the owner of the ATV to figure out what is wrong. if you have a problem with the ATV and send in the part and they will replace it. That is a joke. You will wear yourseft down trying to get something done. They have no repair centers to take care of the warranty problems. If you want a refund they want to offer you a 25% restocking charge and you pay all the freight. Once they receive the ATV they will tell you it is in bad shape and take more off the refund price. They will turn around and fix and sell the ATV and make another profit. I call this fraud. The FTC should look into this company and the manufacture from China. This is wrong and they need to be stopped from selling these Chinese ATV without a place to take them and get them repaired. They never answer their phone or email. I think the FBI should look into this practice. I filed a complaint with the Oklahoma Consumer Protection and the Texas Consumer Protection. I have talked to my attorney and he is looking into going after the Dealer and the Manufacture. I plan on keeping up the heat until I get mey full refund what I paid or get damages from the Dealer for what they have put us through. Look at ripoff reports and you will find many complaints filed againist Olson Powersports.