Menu
OkCupid Customer Service Phone, Email, Contacts

OkCupid
reviews and complaints

www.okcupid.com
www.okcupid.com

Learn how the rating is calculated

4.5 669 Reviews
Verified
The authenticity of the customer service contact information for OkCupid has been meticulously verified by representatives from ComplaintsBoard using our proprietary verification system.
Share
Claim Your Business
Take control of your profile: address complaints and engage with reviews
Write a review File a complaint

OkCupid complaints 99

ComplaintsBoard
R
8:35 am EST

OkCupid this site is ridiculous

I used OkCupid for a long time. I can't say that I was 100% satisfied, OkCupid definitely is not the best dating website. I was a long time user and used to it, that's why stayed on OkCupid.
Three weeks ago they banned and closed my account. I have no idea why and they do not reply to my messages and phone calls. I tried to make a new one but it seems that their site remembers users IP and it doesn't allow you to register twice from one and the same IP. I want to get my account back!

Read full review of OkCupid and 1 comment
Hide full review
1 comment
Add a comment
O
O
OKcupidsucksmore
, US
Aug 28, 2017 12:32 am EDT

Same problem; I haven't even sent any messages or replied to any post! I just liked and bookmarked a few profiles and answered about 300 questions of them on different topics; nothing on my profile was offensive in no possible way. But I'm banned for some unimaginable reason! It's really disrespectful that they don't even explain the reason for banning you. We need an alternative to this ------ site.

ComplaintsBoard
F
5:10 am EDT

OkCupid stolen pictures

Decided to try OkCupid and there was something wrong about this website. I was chatting with three girls and their behavior and questions and texts, everything was strange. I felt like I was talking to a robot. Then I made a little research and found out that there are many fake profiles on OkCupid. And these guys steal photos from Facebook to create more fakes! This is absolutely illegal and sites like this one should be investigated and shut down!

Read full review of OkCupid
Hide full review
ComplaintsBoard
T
4:13 am EST

OkCupid very sad

This dating website was great for love but ended up just being a bunch of people who just want sex. I signed up a long time ago and really enjoyed spending time on this site. No one really wants to make a connection or do the work or relating. It's just people who want to make a small effort to get women into bed. I deleted my account already because I was really disappointed. I don't recommend this site, because it's really not for love or some sort of relationships. I'm very upset that this happened to Okcupid.

Read full review of OkCupid
Hide full review
ComplaintsBoard
M
2:24 am EST

OkCupid don't waste your time

This website is pretty creepy. When you join OkCupid you have to answer some questions and questions are quite strange. There are several questions about bullying at school and victims of abusive relationships. I wanted to skip that part, but could not do that. I don't know the reason, maybe there was some kind of bug. When I finally completed my profile I received about 30 messages from different people. I was only interested in locals, but messages I received were from people from all over the world. Many were clearly not who they said they were, and all wanted to know my private email addresses, some asked my real address! It was easy enough to unsubscribe.

Read full review of OkCupid
Hide full review
ComplaintsBoard
J
7:14 am EST

OkCupid terrible service

I had a profile on OkCupid website but only later I realized how horrible and disgusting this site was. I received very abusive emails from some lady. That was an old lady, about 70 years old, looking for young partner. How disgusting is that! I told her that I'm not interested in grannies. I just pointed out how wrong she was about me and should search for someone her age. I got my account deleted by the site. I received a message from OkCupid support stating that I was reported and blocked. But now I'm actually glad that my account was deleted, because this site is just a waste of time.

Read full review of OkCupid and 2 comments
Hide full review
2 comments
Add a comment
B
B
Bosco3333333
, US
Feb 15, 2016 10:10 am EST

Above: FTC not FCC

B
B
Bosco3333333
, US
Feb 15, 2016 10:09 am EST

The new format change is backwards, not good, useless. When I went to see if I can write directly to them I found no way to give them my thoughts. They seem to want us to feel like family but there is no manner to contact them as they hide and try to gain as much economically as possible before we catch up to their unscrupulous profligate genre. Perhaps right now is the moment to begin a class-action complaint directed to FCC re: okc. They are quickly going the way of plenty of fish and losing subscribers daily. I have (in the past) sent them a few good paying clients whom I shall advise to cancel their subscriptions post haste. My blog, a consumer-style blog, (Google ad says I have more than 650k readers) will be filled with what has happened in okc. I like to feel that my blog and four others were instrumental in deleting Radio Shack from the market. At least we sent their stocks into the dumpster...legally. Too bad.

ComplaintsBoard
B
9:38 am EST

OkCupid horrible!

I was a member for about 3 years. I have some problems with OkCupid customer service. I uploaded a new photo, but it got banned. I tried one more time, but was banned again. I was pretty sure was aligned with their terms of service. This was my latest photo and I use it on other website, and only OkCupid bans it for no reason. When I asked and complained about it they refused to reply. There are many horrible pictures on OkCupid and a tons of them are ten times more offensive than just a picture of my face. Well, my face is not that ugly, so I have no idea why are they doing this to me. Stupid website.

Read full review of OkCupid
Hide full review
ComplaintsBoard
L
8:34 am EST

OkCupid scammers!

I joined this site and even before completing my profile I many messages from men. I thought they just liked my photo, because there was still no information about me. When I finished my profile I answered all the messages. I met five men there. And they all looked like fakes to me. All looked like models, claimed to be successful businessmen, had expensive cars and huge houses. They all insisted on getting my address and phone number. Then they told that they are in love with me, that I'm the cutest girl they ever met. The most interesting part was that they all were in the diamond business. Well, they had different photos, but there was one person behind them. They also told that they live in England, but they very quickly exposed themselves as very poor English speakers. Horrible site! I deleted my account the same day!

Read full review of OkCupid and 2 comments
Hide full review
2 comments
Add a comment
P
P
paulaa655
, US
May 19, 2016 2:26 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

Any other women hear from this man named Scott? Im wondering if he a scammer

View 0 more photos
T
T
Tracy Jenkins Wood
, US
Mar 29, 2016 12:54 am EDT

I was getting catfished by a man who said he was 58 years old living in a town about 30 miles from mine. He was from Germany (yeah right). He had to leave the next day after messaging me for a contracted job in Ghana. He had to fly to Frankfurt first to see his family, mom, brother, niece. He was going there to work on an environmental job working with the teaching the natives how to manufacture their own fuel for cooking because they are clear cutting the forest. Long story short, been talking with him for about 3 weeks now. He had me...I was being hooked. I was the most beautiful woman he had ever seen. Would text with me twice a day early morning and late at night because, don't cha know it's 7 hours ahead in Ghana? He was very religious at first using God and religion and the importance and then started sort of s**ting with me. Sent me 2 doz. long stem red roses. Yesterday started asking me about sending him a cell phone. I did a reverse look up for his phone and it's a land line in San Diego. Did an IP look up and all emails were sent from a location near San Francisco. Said he lived in an apt. near by buy it was a large Condo that is conveniently on the market for sale. Those roses he sent? Bought and paid by a fraudulent card. Glad I didn't fall for anything else...knew I smelled a rat a while back but was enjoying the conversation. Be careful, check you facts. Going to report this tomorrow. Don't think it will do any good to report to OK Stupid, they won't care. Here's this poor man's picture...some how I just don't think it's the right guy...says his name is George Rotzell.

ComplaintsBoard
K
10:11 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

OkCupid what is okcupid.com's corporate phone number?

No phone number available on website. I spent over two hours jumping from one deep hole to another, never getting a phone number. Asked specifically for okcupid corporate phone number to report a scammer. No phone number! Just run around to nowhere for nothing, in and out if "support"";contact us: about us. Unbelievable. If you have a phone number please email it to me @ [protected]@hotmail.com. I was scammed, by what I have chosen to call a" hoocher."those that prey on the loving, caring people who are alone in this world as far as a partner stands. I know it is rampant. We need to be as viral as the hoochers evil that is viral. Why provide for them such a lucrative business. Make it super hard for them to get by with their set up. Shorten their life. If they're not legit, they won't stand the heat. I know there are lots of"me"s" out their who wanted someone to hang out with to share space on this earth with. I've been on my on for years, i'm used to it but don't lose hope either. My experience has given me a passion to become proactive politically regarding the "hoochers". I will have more information about that at a later time. Please if you know someone who is online dating on any site, on penpal sites or any other avenues hoochers may be using., have them talk about their connections always. Direct them to the email provided. I will respond I am supportive and do not believe in shaming someone for a mistake. We need each oth. Er here on this earth. It's our responsibility to be a part of our own self protection and that of our loved ones everyone on this earth has a right to be treated with respect and honor if they are respectable, honest, people. It's not about how much money a person does or doesn't have, it's about their words matching their actions, their integrity being deeply rooted; about the general care for our fellow human beings. No more victims no more business for the hoochers" please share this message or write your own experience add your email, and become part of the support system. Email me for more information. Thank you for your time. Anybody got that phone number?

Read full review of OkCupid
View 0 more photos
Hide full review
ComplaintsBoard
J
8:11 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

OkCupid scammers

Daily scammers with unpaid monitors... could easily prevent with NEW profile date started and highlighted as "NEW" or charge men a one time verification fee? to warn the woman... I report to "unpaid" monitors DAILY, and with 24-48 the profile is gone... this happens 2 or 3 times a day... only fake/scammers and old farts for woman over 50! Waste of time!

Read full review of OkCupid and 1 comment
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
1 comment
Add a comment
E
E
Elizabeth edwards
Halifax, CA
Jul 21, 2009 7:47 pm EDT

My service provider tells me I am receiving nuisance texts from OKCupid and that each one of them costs me $1.20. Sometimes I get three a day. Who are these people? I never asked for this!

ComplaintsBoard
L
4:22 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

OkCupid staff robot having a meltdown

For the last 3 weeks or so, I haven't been able to log into my Ok Cupid account. Still not 100% why that is, but every time I tried logging in via the Ok Cupid app for iPhone, a message would come up at the top of my screen saying in bright pink letters, "Staff Robot has had a meltdown, please try again later". I have new tried logging in via the website online on my laptop and every time I tried that, the exact same bright pink message would pop up at the top.

Yesterday, I attempted to log in onto Ok Cupid by using the Safari Internet on my iPhone. I put in my username and password and it looked as if it was loading and actually letting me onto my account, only to come up with a message saying that there was some sort of problem with my entire account and that if I wanted to send feedback about the incident, I could click on a link and complain.

I haven't had anything back as of yet, but it is starting to really piss me off that it isn't working for me, as my friend has an account as well and she said that it did briefly not work for about 2 days, but since then, its been working absolutely fine for her.

Read full review of OkCupid and 2 comments
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
2 comments
Add a comment
G
G
Ghost1335
,
May 17, 2019 12:22 pm EDT

It's because they don't like you, as simple as that. You were rejected just like me. The technical difficulties message is just an excuse.

K
K
konnon6
, US
Jan 29, 2016 2:55 pm EST

There are so many fake profile on this web site and never checked out.
Its not a free web site after a short time they drop you if they can't make money from you! False advertising And you get no help from any in
costomer service.

ComplaintsBoard
S
5:22 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

OkCupid fake profiles

About a month ago, several users messaged me regarding a profile that had verbatim copied my profile, but used different photos. I verified that they had indeed copied my profile and submitted reports daily - sometimes several times a day - to OkCupid using their "Report" feature. I also reached out to the founder through their messaging platform. In light of the "Catfish" scandals that are becoming more and more common day by day, OkCupid has a responsibility to its users to delete fake profiles when it is brought to their attention. In particular, when one user has copied another user's profile verbatim. They have refused to even acknowledge my messages and I want everyone to know about their shady business practices before signing up for this site. The URL of the fake profile is attached to this complaint.

Read full review of OkCupid and 3 comments
View 0 more photos
Hide full review
3 comments
Add a comment
H
H
how harsh reality can be.
, US
Nov 15, 2018 5:10 am EST

Ravish Mattoo Alias name Zephyr Me Or way2Zephyr@gmail.com
Caste Kashmiri pandit from j&k (Srinagar)
Age 35yrs D O B 18/07/1983 24/11/1983 either of one
Height 6.2 feet
Marital Status Separated ...but depends on situation it changes
Works as Manager at Gemalto Noida
Presently at Gemalto Canada Safenet. Ottawa ON K2E 7M6 Canada
Contact no +[protected]
Canada +[protected]
Home address
Shipra Suncity, near CISF CAMP INDIRAPURAM, Ghaziabad, Uttar Pradesh 201014 India
Hobbies Watching almost every movie and listening music
Favorite food chola bathura, gobi, icecreams butterscotch&American Nuts
U LIVE IN HOPES AND THE HOPES TAKES OVER
He says he’s single, honest and looking for love.he say's he is like a open book..curious to know everything about your life but never share about his own and if he shares anything that all is just perfect enough to make you believe that its true..
“ I was an easy target.”
“I don’t really know who I was talking to because I discovered he was married . The emotional abuse is devastating.”
Not everybody on the Internet is whom they seem to be.
I meet Mr Ravish Mattoo Online on a site Ok Cupid 3yrs back in 2015 were his status was SEPARATED we talked for about a month or so but things seemed so skeptical his behavior always hiding something that I preferred not to continue talking ... But suddenly few months back 2018 aug.. I got a message on whatsapp “hey how are you” it’s has been 3yrs now he remembered me why is he messaging me out of the blue .. then I thought it been years now people change don’t know what circumstances he had 3years back .. at least I must reply ..he was good to talk to beiside all skeptical behavior .. so I replied.. We started chatting on Whatsapp everything thing was going great entire day chitchatting were we both were very happy that after this long we talking again .. he introduced himself as Single were I had a blurred memory of something SEPARATED.. on asking about the marital status he told me that “he had a school time affair with a girl from J&K .. and after school his dad (who is now a EX SDE from BSNL)got transferred to Noida (UP).. and to keep the relationship alive he use to make frequent visit to j&k to meet the girl .. then the girl for further studies moved to Gwalior and then to Pune ..where he was always connected by webcam chats and talks and frequent visit to place she was studying at .. and one day when she was in Pune and Ravish went to meet the girl she told she is seeing someone else ..which broke his heart and left him in ocean of pain.. the long relationship of 11years is gone.. and for what reason he put so much effort .. and she left him without any reason ...(Now she is married and settled in Australia)”.. this incident make his life upside down and he call himself as SEPARATED for this reason .. and it’s been 5 years now he never got into any relationship and preferred staying SINGLE .Presently as 2018 Ravish Mattoo is in CANADA Ottawa .. and the reason Ravish moved to Ottawa was because the time we left talking in 2015 he felt so bad ..That when the company offered him the opportunity to work in Ottawa Canada he just grabbed it and move away .. the story made me feel bad for him as well made me thought “I never realized that I was so important to him .. he had a bad relationship past and I was so rude and ignorant in the past .. let this be a new start” after few chats we started with voice calls which soon was in video calls for hours and hours long .. sharing Selfies ..Voice calls or Whatsapp chat was all day long .Ottawa time going to the office morning 9 O’clock a video call .. this was fixed rest there were no number and time frame for our talks ... everything was amazing .. we started thinking that at this age he is 35 I am 34 we can seriously look for a future together get married have family.. we love each other’s company .. we both are Single we can have a great future together ...but something was not right Ravish never use to answer my calls in front of his friends on weekends he seemed some sort of mystery .. whereas during office days and hours he gave me ample of time but why is he keeping this so secretive.. why is he not sharing with his friends .. he is making futuristic plans he is planing coming to my place spending time together meeting parents . Some grand destination wedding plans ..kids .. fantasies .. sex .. he is so much into this relationship so serious then why is he hiding from his friends ... why is he a total different person the way he behaves everything made me very suspicious..never sharing name of his friends .. the first fight we had was on 13th sep when Ravish was gone DC to help his extended family in shifting to Chicago.. and no calls hardly any messages .. is he so busy he don’t have 5min for me .. and then this sort of behavior was often and skeptical which was the reason for fight on every weekend .. and suddenly he wanted to over this relationship he thought it was not worth .. blaming everything on me my behavior..I was heart broken thinking what I did wrong .. was I expecting too much .. was I too demanding ... I spoiled everything .. I hurted him ... how can I be so childish .. he needed his personal space and time I was just over demanding..he had a bad past a 11year relationship which didn’t work .. might be he want to be sure before disclosing our relationship in front of other ..
BUT then I saw him not on indian whatapp number but on the ottawa whatsapp number the entire time chitchatting with some one else the way it was with me..(Ravish was too tired talking to me but busy managing being online entire day) I thought let me explore things instead of blaming myself and ease my pain .. the facts which came were shocking and dirty dirty truth which was never expected .. MR Ravish Mattoo was married from last 7-8 years don’t know separated or divorced or whatsoever ..his society were his parents live in not much of information about Ravish’s wife or past was known ...he framed me but for what reason for fun Casual hook up for some phone sex, orgasm on video calls, sharing naked pics ..which he was not able to get from me and lost his interest soon and moved for a new target .. good I got saved that was the only reason he never talked in front of his friend living a double life .. when he ended things with me he said I know you are a good person at heart don’t let insecurities impact your life .. be positive live life happily .. take care baby ... and the day I messaged him telling his truth he was not ashamed for what he did .. he blamed me again Saying “Are you trying to defame my family and eventually kill them?“ And when I asked for what reason he did this breaking my trust, love hopes, breaking me .. he so emotionlessly answered “I never wanted to on purpose. I have never wanted to harm you in any way. And I am not sure if you realize this or not.” Goshhh .. I really don’t know how Ravish plans to use my Selfies ...but that’s all what he is doing as a source of entertainment fun in his life I am just one among many girls who must have been a victim of this narcissist, Self-centered, male chauvinist, Sex addict, charming, knowledgeable, expert lair..who will slowly take your heart away and ask you to show yourself on video calls send dirty pictures ...masturabate ...

View 0 more photos
B
B
Brent Temple
Traverse City, US
Jun 26, 2015 10:36 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

Does anyone know if this person is a scam. Goes by the name Lyn. Philippines

View 0 more photos
T
T
tammy obrien
Salina, US
Jun 29, 2014 11:07 am EDT
Verified customer This comment was posted by a verified customer. Learn more

i agree theres alota scams on ok cupid, i had 1 girl turn me down cause of my photo, well she brought in a friend who said sorry to bother you but n2women13 did that crap to me, did you report her? shortly after n2women13 disappeard then this last month showed up with mejgirl, they have known each other all this time proably longer, before they both disapeared, mejgirl before she deleted her account cause her & her girl were getting serious, how serious? your still on the site. anyhow i wondered if there was a legit way to check ages on these groups of girls cause most are not women, pretty sure the 2 i had playing me are 16 or 17 someone helped with the profiles, got fake pics, i am in no way hurt but the thought of those 2 kids make me sick, talk about chicken ### mejgirl said some things i am glad i did not read then she deleted her fake account before i could reply that was the plan. i know theres alota worse stories out there, i want a beautiful intelligent fun loving woman, not these 2 girls with undeveloped brains, who are liers, frauds, fakes & snakes, & proably hook on the side, & do drugs.

ComplaintsBoard
B
8:08 pm EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

OkCupid deletes you account

OKCupid is so automated that they just delete accounts without warning based on some computer-generated flag. There is no instructions provided on how to use the site (signing off or multiple browsers) and there is no customer support to help you after you have invested time into creating a profile. This is the worst dating site ever!

Read full review of OkCupid and 2 comments
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
2 comments
Add a comment
O
O
OKcupidsucksmore
, US
Aug 28, 2017 12:38 am EDT

Same problem; I haven't even sent any messages or replied to any post! I just liked and bookmarked a few profiles and answered about 300 questions of them on different topics; nothing on my profile was offensive in no possible way. But I'm banned for some unimaginable reason! It's really disrespectful that they don't even explain the reason for banning you. We need an alternative to this ------ site.

I
I
itsterrible!
Los Angeles, US
Jan 24, 2014 8:51 pm EST
Verified customer This comment was posted by a verified customer. Learn more

my account was deleted from ok cupid for no reason and they gave no explanation. they also did not respond to any of my inquiring emails!

ComplaintsBoard
M
9:46 am EST
Verified customer This complaint was posted by a verified customer. Learn more
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I have the same problem with okcupid as another person here. They seem to have banned me from the site with no apparent reason after about one week. I cannot access the site from any browser, with or without cookies. The message i am given is "we're having technical difficulties, check back later". It has been about 5 days. If i try to get in from a link...

Read full review of OkCupid and 7 comments
ComplaintsBoard
A
8:08 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Let me tell you about OKCupid... I've had a dozen different profiles on there, basically because, well, the a!*#$le "moderators" keep deleting them! They last between 3 days to 3 weeks then you Can't log in for "technical difficulties" I've never violated their rules. In fact, I've nicely polished off my profile, generously expanding and adding things to...

Read full review of OkCupid and 34 comments
ComplaintsBoard
R
5:51 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

OkCupid oppression of unattractive men

They design the entire site around females and attractive men. They only enforce their "rules" against men they deem unattractive. They make it as hard as they can for unattractive men to find people. If you break even the most minor rule they ban you on the spot but they don't even have the nerve to tell that you are banned. They just delete your scree name and say they are having "Technical Difficulties." Meanwhile female members and attractive male members can break almost any rule other than the nudity one and the mods will do nothing. They discriminate against men they deem unattractive and I ask that all men who use that site to take down your picture so they cannot judge and discriminate against you. I put up a picture of a bug on my pants as a joke. Within minutes I had moderators from multiple states in my account deleting the picture and disabling my ability to message people. This was from 2 girls reporting it. I reported a girl who had a pet as a picture. I waited and waited, nothing happened. Just more proof of their discrimination against men they deem unattractive. Remember, women consider 80% of men on Okcupid as unattractive so you may think you are attractive but the odds are, you aren't to them.

Read full review of OkCupid and 2 comments
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
2 comments
Add a comment
I
I
IACdiscriminates
san marcos, US
Sep 28, 2013 8:29 am EDT

I agree 100 percent Rob 783, they completely discriminate against men. This is actually the IAC corporate policy of all of their websites. Discriminate against men... but its exponential discrimination on the free sites. Why? Then, you will buy or keep active your subscription to their pay sites. It's that simple... customer service on IAC dating sites like Match.com even admit it. Hey, they don't pay those over seas Indian helpers enough to hide the truth. Women get special treatment, men get scammed.

The ultimate proof is what the moderator above replies! "we sometimes give people a break if they have multiple pictures but also have a pet or bug..." and that is ###. He had other pictures, he had a NON NUDE (bug was on PANTS as a joke) picture, and he was banned. Look through all the fake, old profiles of women long gone from the site, and you can still see them getting away with whatever pics they want. Not so for men, they get banned immediately and with no recourse. It's all about the money and cashing in on people who are sad and lonely. IAC is the ### of the earth, and if you "moderate" for them you ought to quit ruining your own karma, if you believe in anything.

And this moderator doesn't even know what he's talking about... here's a lovely stat of his ... there are more men (I THINK?) really, do you think? I don't THINK you do.

On an IAC dating site, any woman can complain and you will be officially warned once, and then when the second one hits you will be banned without recourse. It's that simple and it's at all ten of their dating sites.

It doesn't matter if the second woman is just another false profile that the same woman creates. No one cares or investigates for the above mentioned monetary reason. And, much worse and more discriminatory, you can get warned once for something as harmless as a bug on your pants... and then, six months later a woman complains or flags about something harmless... and you are gone. This is the policy and it is not the same for women at all. Don't believe it? Ask any IAC dating site customer service rep. and listen for the truth.

O
O
Octotroph
, US
Dec 16, 2012 2:21 am EST

The moderators are just other users. I'm a moderator. Even though the rule is to delete anything other than a (non-nude) picture of the user, we sometimes give people a break if they have multiple clear, real pictures of themselves up, but also have a pet, or a bug, or whatever. Also, if you try to use the pet/bug picture as your main profile picture, that's more likely to get thrown out.

As for women and good looking men getting more breaks than unattractive men, well, I suppose there's a human element, so maybe there is bias. But I can assure you that at least as many women are banned every day as men. Really. Since there are more men on the site (I think?), there are more people looking at (and flagging) women. At least half the flags are for women's sites.

Anyway -- not much help, I guess, but just some info...

ComplaintsBoard
O
6:36 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

OkCupid scammers!

I joined OKCupid last week. Within a day I had met 3 different men who all seemed nice and genuine! One said he was a Major General in the Army, 51 years old, sent me some really nice pictures, and said he would be retiring in 2 months. I felt suspicious at this dating game, so I googled "major generals of the Army". Much to my surprise, I found several photos of the man I had met (different name of course). The general is actually retired and 67 years old! I found the real retired general on another search and let him know what was going on, and gave him the email address being used by an imposter.
The 2nd contact did not exist where he told me he did. I was told by him to text him at a number which turned out to be a landline. He said he was 51 and was very nice to chat with. There was a man by his name who lived in his hometown but he is 32. (I am 51).
The last man who contacted me was not only the nicest guy, but also the scariest of all. I did a whole criminal background check on him and he has over 10 felonies and at least 3 of those are class x! A lot of theft, and domestic battery! (and he lives very close to me!). How he is not in prison, I don't know!
If anyone uses this site, they need to #1. don't give out your phone #! # 2. do your homework and spend a little money to do a background check and #3. get the hell OFF of this FREE site. As they say, if it sounds too good. it probably is!

Read full review of OkCupid and 3 comments
Hide full review
3 comments
Add a comment
B
B
Beni Martin
Albuquerque, US
Feb 03, 2016 10:18 pm EST
Verified customer This comment was posted by a verified customer. Learn more

This guy is on the Okcupid.com website as Alesmark or Aleski123. Very smooth talker. He has a real good scam going. He was heading to Istanbul, Turkey on a business trip. Has a letter to back up an "oil contract" he was awarded from Shell Oil UK. Sent me copies of his airline ticket. Started with problems as soon as he got there. All kinds of sob stories. Having to pay lawyers, fines, hotel bill, got thrown in jail and needed bond money, there was a mob guy that he owed money to. He needed money to get back home. Didn't have money to eat. And finally was held at the Anaturk Airport by Immigration for overstaying his VISA. Scammed $7, 000.00 from me. He had four accomplices. An interpreter named Oscar Arebun, his secretary Gladys Idemudia, a kid named Gift and a guy from the "bank". They had a whole network going on. Complete with internet websites from the airlines to the bank. Fake bank account. Claiming to have an offshore bank account. So, if you've seen this guy. Beware. He hides behind being "a man of God". That's how I was scammed. I think he works for an organization of individual who are all scammers. Because in the beginning he claimed that he called me from work and I could hear lots of commotion like you'd hear at a call center.

View 0 more photos
C
C
CalamityJane54
Ellensburg, US
Oct 25, 2014 5:40 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

SCAMMER: A_Steve007
Phone # [protected] from Phoenix (supposedly currently working in West Africa and his son, Nelson, is living with him)
Asked my for $$
Took profile OFF OKCupid after we started chatting

R
R
rdxn
Cocoa Beach, US
Jul 10, 2014 10:49 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

Yes for men it is even worse - for every man with fake profile there are 100 women using pictures NOT of themselves but porn stars and models such as Adrienne Manning, Lia 19 and many others(ofcourse the person actually doing the scamming could be a male posing as female - one has no way of knowing). Ofcourse okcupit is not the only and probably not the biggest offender of this.For example Zoosk, match.com, and Facebook has so many females who put a profile with pic's of porn stars and models claiming them to be pictures of themselves. Now it would be very easy for match and facebook and others to use the automatic picture scanner :http://www.google.com/imghp?hl=en&tab=wi to get a readout which will come up with the celebrity associated with the picture. For example I have heard that the owner/founder of facebook M.Zuckenberg or some like that is worth over 10 million dollars so it is likely the company is worth a million or more and they could very easily implement this type of check along with match.com, Zoosk and others ! Also all these scammer girls always end up asking you for money - i have been taken for a total of about $64, 000 from them.

ComplaintsBoard
B
1:27 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

OkCupid low quality

OkCupid is a strange name for a site, like some Russian or Nigerian not so comfy with English would come up with. And it's not quite free: you have to pay for the best features – IM (Instant Message) included -- that are free on other sites. It has alot of ghost members: the ones with just a nickname and no profile, while others didn't login for the past 4 to 14 months. I contacted them 3 times and they never answered, so I gave up on them: as for Customer Support they are a big 0 (zero).
Their matching system is dubious to say the least (apparently they use an infantile algorithm). And Spam is rampant ...

Read full review of OkCupid and 3 comments
Hide full review
3 comments
Add a comment
O
O
Octotroph
, US
Dec 16, 2012 2:59 am EST

Oops, sorry, I guess I was responding to the other commenter.

You do NOT have to pay to IM on OKCupid -- how'd you come up with that? IM might not work from your phone, but that's your phone. Use a computer.

As to people with a nickname, but no profile, who hasn't logged on for months -- WHY are you trying to contact those people? The only thing I can think of is they have a picture up that you like. Is that it? Okay, so you're a shallow loser, and so are they. What's the problem?

O
O
Octotroph
, US
Dec 16, 2012 2:53 am EST

OMG. Ok... These aren't "fake" or "ghost" profiles -- they're just not good ones. What does it have to do with you? How does it affect you? So, they don't put a picture up (you don't have to), and they don't fill out the essays (they don't have to). They answer questions so they can be shown the people who might be of interest to them. What's confusing about that? I can understand people (especially female) who want to do the picking, not be contacted by strangers.

This "shooting gallery" as you call it, is dumb, but harmless. I don't know what you think is "very clever" about it... It's pictures of people, that you can rate, if you want to. No one is told that they've gotten a low score -- you're only told if someone scored you a 4 or 5. How in the world is that cruel? Just don't do it (I don't).

If everyone you try to contact isn't contacting you back, could it be because YOU'RE the shallow one? Or just as shallow as them? Do you write to average looking girls, or to the same top 10% that everyone else writes to, too.

K
K
Ken G.
Long Beach, US
Apr 13, 2012 3:46 am EDT
Verified customer This comment was posted by a verified customer. Learn more

Okcupid is a Great Big Old Scam... I've complained on this board elesewhere about the site... I very recently returned to it just to see if anything had changed? But, Noooo... Same Old, Same Old... In fact, over the past month or so, I've even seen at least three of those Empty or "Ghost" profiles ANSWER A QUESTION! Like, how does an "Icon", -- No profile, No picture, No Data answer a question, e.g., "23 minutes ago", etc.? It's simply a "Formula", a "Shooting Gallery", like mechanical Ducks at a carnival shooting Booth... The profiles simply circulate and randomly "Pop up" for you to take a "Shot at", etc. Then, they collapse down and circle around again for the next one to "Pop up", etc. Very clever, but very CRUEL, because you are playing with people's emotions. Of course, some people are going to connect on there, however, I think very, very FEW... The majority of people on there probably just "give up" and move on, disappointed.

ComplaintsBoard
J
5:00 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

OkCupid fake/false profiles

Fake user profiles should be exposed! I have lodged a complaint with screenshots as evidence, but so far the admins from the site have not contacted me or acknowledged my complaint. The user "Jollily" on OkCupid recently (up until a few days ago) used a fake photograph of a different woman in order to lure innocent and trusting men to her. I was one of her victims. she is still active on this site, and still won't use her own photo! ID verification should be across the board - be wary of sites that don't take fraud seriously. The attached photo of the blond girl is the fake photo she used. The OTHER photo of the woman with dark hair is apparently her real photo, because that is what she sent to me afterwards. I fell for this person and her deception caused me a lot of hearbreak and sorrow.

Read full review of OkCupid
View 0 more photos
Hide full review
ComplaintsBoard
M
1:01 pm EST

OkCupid harassment cyberbullying hackers

On january 26, 2011 on okcupid.com i was surprised with an email stating my photos were reported and deleted off the site…i couldn’t understand why i followed proper guidelines…to my next surprise i received an email from a mature woman stating, “my profile is featured in another okcupid users journal by the name DAAVEE, titled “And the psycho profile award goes to”…once you clicked on that title, it would direct you to my personal page…i was engraged and afraid…i begged the user to please remove me from his page that he had no buisness with me…instead i had to deal with comments full of profanity, abuse, and threats…along with the my stolen photo being exposed and exploited for no reason…he made a link by the name “this is a mustache” in the journal and when you click this link my photo appears…now my photo was being harassed as well…i scan through the journal to discover he is also degrading other female users photos as well…i decided to report him and contact okcupid staff about this menace numerous times….my sister who was also a witness contacted okcupid via email and phone with me…okcupid owners and staff are ignoring me and the situation…i take it further by contacting the local news, cable, dell, DA office, authorities…and my only solution is to take this to the NYPD detective squad and file a complaint and then go back to the DA office with it…also threats were said such as, “blood on the streets” and “i stole josie’s ip address” ” i have mpgs of josiemetal eating monkey jizz omlets” i wasinformed that the journal and my photo would be reposted and reapper later on…i am fearful of going through this torture again…why should i have to be degraded, stressed out, fearful, threatened, and putup with sleepless nightstrying to take care of this harrassment when okcupid should have taken care of it from day one…instead his page is still up and running while mine the innocent one is deleted and blocked…it makes me believe it could be ockupid staff sabotaging me…i wonder how many innocent women and victims this has happend to and they could not voice it…how would you feel if this was your wife, mother, sisters, daughter, or girlfriend going throught this harassment… it is not fair and unjust… isn’t there a law on privacy wether it is on the internet or not, why should i have to be exposed and harassed for no reason…this creep should not have my photo and play with it, or anyone else’s…i have documented and filmed all evidence of these horrifying events…i have started a video on youtube of this discoveryand more shall come…i have made a blooger and will post the links at the end of this report…no woman or person should have to be degraded and harassed on any site along with their identity in their photo beingexposed…please help me take care of this parasite and his followers because their are a menace to the internet…no one is safe while they are out there and getting away with this harmful cyberbullying needs to be put to an end immediatley…okcupid.com should be taken off the internetbecause they do not care for the users, there is no hotline to call when issues arise and emailing them is an obstacle especially that this is considered anemergency…i also sent them urgent messages and went further by contacting them on facebook…why aren’t any of them resloving this matter?…since this incident my friends are fearful of this website and have since deleted their accounts because they do not want their photos abused by whomever these hackers are…i am also blocked from the site and can not access it when i need to because i have another account that i desperatly need to delete before Daavee and his parasites find this one as well and bully it…i don’t understand how okcupid staff can block mefrom their dating website but not remove a user that is a possible threat to women….women have to be cautious on this dating website with this stalker on the prawl because they can be harmed by him and not know it…how can a dating website endanger the lives of women and justify this user’s actions…thank you for your time and i hope you can help me resolve this dreadful issue…

Read full review of OkCupid
Hide full review
ComplaintsBoard
R
8:40 pm EST

OkCupid harrassment

on january 26, 2011 on okcupid.com i was surprised with an email stating my photos were reported and deleted off the site…i couldn’t understand why i followed proper guidelines…to my next surprise i received an email from a mature woman stating, “my profile is featured in another okcupid users journal by the name DAAVEE, titled “And the psycho profile award goes to”…once you clicked on that title, it would direct you to my personal page…i was engraged and afraid…i begged the user to please remove me from his page that he had no buisness with me…instead i had to deal with comments full of profanity, abuse, and threats…along with the my stolen photo being exposed and exploited for no reason…he made a link by the name “this is a mustache” in the journal and when you click this link my photo appears…now my photo was being harassed as well…i scan through the journal to discover he is also degrading other female users photos as well…i decided to report him and contact okcupid staff about this menace numerous times….my sister who was also a witness contacted okcupid via email and phone with me…okcupid owners and staff are ignoring me and the situation…i take it further by contacting the local news, cable, dell, DA office, authorities…and my only solution is to take this to the NYPD detective squad and file a complaint and then go back to the DA office with it…also threats were said such as, “blood on the streets” and “i stole josie’s ip address” ” i have mpgs of josiemetal eating monkey jizz omlets” i wasinformed that the journal and my photo would be reposted and reapper later on…i am fearful of going through this torture again…why should i have to be degraded, stressed out, fearful, threatened, and putup with sleepless nightstrying to take care of this harrassment when okcupid should have taken care of it from day one…instead his page is still up and running while mine the innocent one is deleted and blocked…it makes me believe it could be ockupid staff sabotaging me…i wonder how many innocent women and victims this has happend to and they could not voice it…how would you feel if this was your wife, mother, sisters, daughter, or girlfriend going throught this harassment… it is not fair and unjust… isn’t there a law on privacy wether it is on the internet or not, why should i have to be exposed and harassed for no reason…this creep should not have my photo and play with it, or anyone else’s…i have documented and filmed all evidence of these horrifying events…i have started a video on youtube of this discoveryand more shall come…i have made a blooger and will post the links at the end of this report…no woman or person should have to be degraded and harassed on any site along with their identity in their photo beingexposed…please help me take care of this parasite and his followers because their are a menace to the internet…no one is safe while they are out there and getting away with this harmful cyberbullying needs to be put to an end immediatley…okcupid.com should be taken off the internetbecause they do not care for the users, there is no hotline to call when issues arise and emailing them is an obstacle especially that this is considered anemergency…i also sent them urgent messages and went further by contacting them on facebook…why aren’t any of them resloving this matter?…since this incident my friends are fearful of this website and have since deleted their accounts because they do not want their photos abused by whomever these hackers are…i am also blocked from the site and can not access it when i need to because i have another account that i desperatly need to delete before Daavee and his parasites find this one as well and bully it…i don’t understand how okcupid staff can block mefrom their dating website but not remove a user that is a possible threat to women….women have to be cautious on this dating website with this stalker on the prawl because they can be harmed by him and not know it…how can a dating website endanger the lives of women and justify this user’s actions…thank you for your time and i hope you can help me resolve this dreadful issue…

Read full review of OkCupid
Hide full review

About OkCupid

OkCupid is an online dating platform that operates primarily through its website, www.okcupid.com, and also offers a mobile app for user convenience. The service is designed to help individuals find potential partners by using a unique algorithm that matches users based on their answers to various questions about their interests, preferences, and values.

Upon signing up, users are prompted to complete a questionnaire that OkCupid uses to generate match percentages with other users. These percentages indicate the likelihood of compatibility between members, aiming to facilitate meaningful connections. Users can browse profiles, send messages, and arrange dates with other members.

The platform offers a range of features, including the ability to see who has liked your profile, search filters to narrow down potential matches, and a messaging system that allows for communication between users. OkCupid also provides users with the option to customize their profiles extensively, giving them the opportunity to express themselves and highlight aspects of their personality and lifestyle.

OkCupid operates on a freemium model, offering a basic set of services for free while charging for premium features through subscription plans. These premium services include seeing who has read your messages, viewing your profile's likes without having to like them back, and advanced search filters.

The platform is inclusive, catering to a diverse user base with a variety of orientations and gender identities. OkCupid emphasizes the importance of individuality and encourages users to be open and honest in their search for connections. It is known for its data-driven approach to matchmaking and its commitment to adapting its algorithms and features to enhance user experience and increase the chances of finding a compatible match.

OkCupid Customer Reviews Overview

OkCupid is an online dating platform that uses a unique algorithm to match users based on their answers to various questions about preferences, values, and interests. The service offers a range of features including profile creation, message exchange, and the ability to like and browse other profiles. Users can access OkCupid through its website or mobile app, with options for free basic services and premium subscriptions that unlock additional functionalities. The platform is designed to cater to a diverse audience seeking different types of relationships.
How to file a complaint about OkCupid?

Here is the guide on how to file a complaint or review about OkCupid on ComplaintsBoard.com:

1. Log in or create an account:
- Start by logging into your ComplaintsBoard.com account. If you don't have an account, create one to proceed.

2. Navigating to the complaint form:
- Locate and click on the 'File a Complaint' button on the ComplaintsBoard.com website. You can find this button at the top right corner of the website.

3. Writing the title:
- Summarize the main issue with OkCupid in the 'Complaint Title' section.

4. Detailing the experience:
- Provide detailed information about your experience with OkCupid. Mention key areas, transactions, steps taken to resolve the issue, personal impact, and the nature of the problem.

5. Attaching supporting documents:
- Attach any relevant supporting documents but avoid including sensitive personal data.

6. Filing optional fields:
- Use the 'Claimed Loss' field to state any financial losses and the 'Desired Outcome' field to specify the resolution you are seeking.

7. Review before submission:
- Review your complaint for clarity, accuracy, and completeness before submitting it.

8. Submission process:
- Submit your complaint by clicking the 'Submit' button.

9. Post-Submission Actions:
- Regularly check for responses or updates related to your complaint on ComplaintsBoard.com.

Ensure each step is clearly defined to guide users effectively through the process of filing a complaint or review about OkCupid on ComplaintsBoard.com. Remember to use simple language and provide comprehensive guidance.

Overview of OkCupid complaint handling

OkCupid reviews first appeared on Complaints Board on Jan 20, 2010. The latest review A Mix of Experiences: Unveiling the Real OkCupid was posted on Mar 7, 2024. The latest complaint information was resolved on Feb 06, 2018. OkCupid has an average consumer rating of 2 stars from 669 reviews. OkCupid has resolved 14 complaints.
Ratings on other sites
Trustpilot
Trustpilot
1.3
598 reviews
Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service
  1. OkCupid contacts

  2. OkCupid phone numbers
    +1 (646) 216-8762
    +1 (646) 216-8762
    Click up if you have successfully reached OkCupid by calling +1 (646) 216-8762 phone number 0 0 users reported that they have successfully reached OkCupid by calling +1 (646) 216-8762 phone number Click up if you have UNsuccessfully reached OkCupid by calling +1 (646) 216-8762 phone number 0 0 users reported that they have UNsuccessfully reached OkCupid by calling +1 (646) 216-8762 phone number
  3. OkCupid emails
  4. OkCupid address
    39 W 14th St Ste 502, New York, New York, 10011-7403, United States
  5. OkCupid social media
OkCupid Category
OkCupid is related to the Dating Services category.

Our Commitment

We stand for unbiased reviews

We make sure all complaints and reviews are from real people sharing genuine experiences.

We help resolving issues

We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.

We advocate freedom of speech

We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)

We ensure transparent and fair ratings

Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.

We care about your privacy

Personal details of reviewers are strictly confidential and hidden from everyone.

We are easy, free and open to everyone

Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.