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Oberon media Complaints - Billing

Review all Oberon media complaints

Oberon media

Posted: 2008-08-14 by Redcherry  [send email]
Billing
Complaint Rating:  67 % with 3 votes
Company information:
Oberon Media
United States
oberon-media.com

I purchased 6 games from MSN games online who apparently has paired with Oberon Media. I was billed incorrectly and overcharged on 5 of the games. The only way to contact these people is through their online support email which of course conveniently avoids billing issues. I have emailed repeatedly and only get responses telling me how to install and play the games. I called MSN and they gave me a phone number which I called. It's of course a recording telling me to email if there is a problem. I have no other way of contacting Oberon and in the meantime I still have these overcharges that I need credited. What can I do??
Comments United States Software & Games
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More Oberon media complaints
Oberon media - Bad service


Comments

 102 days ago by Nikki  [send email]
I just found this number on Yahoo, gonna try calling tomorrow: 877-721-3537
 90 days ago by Joan Reitz  [send email]
I ordered a on line scrabble game and was billed $19.95 and was was never able to make a connection. The billing date is July 29. Can you help ?
 78 days ago by Badweed  [send email]
I just went through all kinds of dead ends and non-existant email support addresses etc... after attempting to purchase a game via the MSN game site (run by Oberon Media). I found one link that not only went through, but brought a response to the actual issue. On their support page, I selected "Comments and Suggestions", as selecting actual problems got me no where. I received an email that answered my question within 2 hours. Mind you I also said they had 24 hours to respond or I was going to file a complaint with the Better Business Bureau (Canada). I don't know if that made a difference or not, but I was happy with the response.

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