Complaint Rating:

Company information:
Verizon/OAN
Amesbury, Massachusetts
United States

Telephone bill from Verizon, husband mentioned it had increased, AFTER he mailed the full payment. A review of the bill, by me, showed OAN Toll call of $5.39 plus *misc* chg of 1.65 and state tax of .36 for $7.50 total. I'd never heard of OAN. I called the tel number listed for OAN(Operator Assisted Network) and a person, informed me that *someone* used 10 15 16 800 on May 5 to call for a business in Las Vegas, NV(What????) explaining that the business number was possibly not in used, and *someone*, as I said it wasn't us, must have seen the advertisement for OAN which would then locate the new number. NOT US. He is crediting the bill, and he had no knowledge of whether we'd been charged for this type charge before, he DIDN'T have that information.

After reading previous posts I will do further research on this scam, IMHO