NYC Housing Authority [NYCHA]
reviews and complaints

I applied for an apartment on nyc housing connect and got called for an apartment. The management of the building informed me that I was approved for the apartment. I was given the keys, signed the lease and went to get a one shot deal from HRA. I packed up my things in my apartment and then section 8 asked me for paystubs and said that I was over income and not eligible. They refused to recalculate my income and denied me assistance forcing me to stay in nycha where the conditions are not good. Section 8 does not care about anyone.

I went through a domestic violence situation in 2009' . I went through the district attorney's office in Queens county. They filed a section 8application for me along with copies of my police report and a letter from the assistant district attorney handling the application. I received an interview notice and was told what paperwork to bring.. I went to the interview and a few weeks later received a letter telling me that my application was accepted and that I was given a priority one status and a pin number. I called a few months later to check on the status of my application only to be told that there was no record of my application.I preceeded to write a letter to 250 Broadway.I received a letter the.chairman office telling me that due to the fact that I presently live in public housing I was not eligible for section 8. Why did I have to go through the entire process only to be denied and told that there was nothing that could be done? I am really dismayed by this. The lack of concern for my situation and the failure of the nycha office to completely go over my application truly amazes me..

To Whom It May Concern, 5/31/2013
I thank you for your time I know you are extremely busy.
I am writing to express my concern and the mis-treatment I have experienced within the Section-8 Voucher Program with the hopes of gaining your assistance.
After waiting for two-plus years to receive a transfer voucher I was granted a 3 bedroom voucher however 3 days after, my husband was removed from the voucher. There had not been any communications as to why this change occurred. I found out about the change after I found a 3 bedroom apartment and paid the $1992.00 security deposit and $1992.00 first month’s required rent (the first month’s rent is non-refundable)
I was shocked to say the least when my application was denied for the household consumption size change.
I resubmitted all the information as requested to have my husband added back to the voucher in the beginning of May-however my case has not been assigned to anyone and the work being done on the case is non-existent. This proves to be detrimental to my family.
Our landlord refused to give us a lease release and section -8 refused to continue with the transfer without one-needless to say I was in a tough spot. In order for my landlord to agree to a release I had to give him a hard date. That date is June 12th which is rapidly approaching.
Now here we are with a 3 bedroom apartment in limbo, $3984.00 paid down, a move-out date of June 12th and nowhere to go with 2 small children ages 6 and 3.
Please help me-I have done all I know how to do. I call the contact center daily and stress the urgency, I have called 311 and filed a complaint and now I am writing you. Please Help. I appreciate you and your time. Thank you.

I'm a 35yr old female who is disabled&sick.I applied for the Sec8 program, they denied me for no reason.
They feel I'm not a priority to them.They want to put me back in the projects(don't want to go back).
I lived in the projects for almost 30 yrs.I live off of SSI & that is not enough to pay rent anywhere. I live
with a relative who has 3kids& a husband.There is no more room for me to continue there.I've been
fighting the nycha sec8 for the past 4mos, still no help.I've contacted everyone u can name(mayor, comm, senator, &head of nycha) still no help.I even asked for a fair hearing still no response. I don't need them to find me a place, all I need is the assistance to pay rent.I need to be in a elevated building&where I'm at they don't have that.Can u or someone u know help me I'm at my wits end but I don't want to give up fighting them.Many people out there that have sec8 don't need it, the ones that do need it can't get it.That makes the nycha look bad.I won't give up telling people who will hear my story
about how they are treating me.Please help me fight them cause I need help.I must move outASASP.My
# is [protected], live in bklyn ny.
Sincerly yours, Ms. Jackson!

hey my name is jessica i live in lancaster.. i just thought you should know theirs a person over here that is on section 8.. and has a person living there that sudden be there.. he address is 44318 n beech ave apt# look i don't want her to losse her place.. so can you just give her a waring that she need to get rid of that guy.. because he is driving me crazy, he is loud rude and i work and when i get home to rest. i can't do that because of him.. look shes already got in trouble of having weed in her house but that was just because the police didnt know she was on section 8 .. but i hope you guys get to this as soon as you can... ok thank you

I had my voucher since April 12014 no one reset the website so I can sign up for one of the 21 development I call customer service they send the supervisor email and they reset it still didn't

My niece has a serious illness which can bring on tuberculosis periodically. Because of this situation we have been postponing apartment inspections. We spoke to section eight customer service and they decided to post pone the inspections. Then we get a letter saying this was last request to inspect the apartment .we called her social worker who then reached a supervisor and she explained we have been waiting for her to recover from tb state so she can have an operation .they can inspect safely while she is in the hospital . The social worker asked for accommodation. The supervisor agreed. Two months later we get a letter saying section eight was terminating her subsidy because of no inspections. The social worker called the supervisor who danced around the issue and finally said just answer the letter .the social worker answered the letter with documentation of the situation and now we get a notice totally ignoring the request for accommodation and saying they were responding to our request a new inspection and scheduling a new inspection in a couple of days. This is ridiculous. This have are making it seem like we are avoiding an inspection which is not the case.

yo soy altagracia roman resido en el 212w129 st apt 7a n y 10027 telefo no [protected]
mi complen es este apt estas destrosado el bano es tas muy danado los cuarto estan danados yo ya puse mi tranfer en 4 30 10 estoy esperando yo no me gustas aqui del 8 piso vaja mucha suciesas de aguas ya inpecionaron el 8 24 10 y no hizo nada yo pago mi renta al dia no quiero vivir mas aqui yo temgo fotos pero en mi celular de pruebas adonde las mando mi adrrees gladyroman @yahoo.com la oficina es 215w127st piso 1 telefono es [protected]

I have had this apartment availible for rent for the last two months, waiting for a young lady and her to little girls to move in with their section 8 transfer.The first month she was brought to me by a realitor she explain to me how poor the condictions were wher her section 8 was paying.She spoke about how poor the restroom was the lack of good heat and who the little girl were alway sick do to the heat issue.And the the fact that the landlord didnt care about the repairs and he was alway bothering her because of her complains.I understood and told her I would rent her my apartment because she and the girls loved the renenovations the new kitchen restroom nice refurbished hard wood floors and the space the apartment offered.That was in september.The following month I didnt here from the inspector till oct 28 he stated he would be their on the 29 between 8am and 4pm, I asked Him to call to make sure I was their and no one wasted there time and He didnt call till he was at the door, with and atitude yelling and talking to me like I was his step child.I shook it of yet I didnt think that would be enough time for the to finsih the paper work so the the family could move in by the first being it was so late in the month for and inspection but.Its seem to me like it was a setup for this deal to fall threw the cracks from what Im seeing dealing with section8 for the first time.

Well Now its Nov I get a call on the 24th say he was coming again between 8am and 9pm and he was not calling.I thought oh well that must be how they do bussiness so that that I'll be waiting their goods my day again.I wakeup aroung 6am at 745am I go across the street to get a cup of coffee.My cell phone rings at 755am its the inspector saying he's at the front door and He seem very upset.I rush back across the street to the house where theirs a man standing in my hall way.I ask what time it was and he then started yelling and saying that he didnt have time for this [censored] and if I was going to let him in to inspect the apartment or he would leave.I ask his name he gave no answerand began yelling bizzar things again.I said to this man why are you acting in this manner when I havent done or said anything to desevre this treatment what wrong.He replyed just open the door so could do the inspection.Never once did he identify Him self.

So I should him the place.He looked around and while looking he make a few comments one was about the radiators not haveing a gromit around the pipe on the floor.And the a part of the floor had to be replaced which was only a spot that was hard to reach in a conner behind the radiator that I was on able to reach.I thought OK.And made another comment about the valve knobs being old.

After this I asked if the place had passed of failed.He reply speak to the renter I then said Arent you going to tell me isnt that your job.And Boy did he get upset.I aw he was upset so I asked Him what his name was he reply why do you want me name.I said is their a problem and why cant you tell me your name, he turn his back to me and started walking out.Being I had my camera in my pocket I took his picture and he got upset again asking my you took my pic.I explainded I do know who you are and I fell Im going to have to make a complaint.

In 5mintues My cell phone rings, their another person the managerfrom his office I asked his name he said his name was a mr.Cauldestine saying I threadin the inspector.I explained I never said a word to that man I asked his name I ask him whats time it was and that he was being very nasty never reveiled how he was and showed up at 755am mad seeming to be mad because I was not thier when he knocked.The manager then said to me well didnt you know he was coming, which again I found to be again unproffessional.I then asked mr.Cauldestine what that Inspectors name was because the inspector later said his name was mr Sanders after he got in his car I took a picture of his plates mr.Claudestine said the inspectors name was something defferent he said his name was mr Coetosh. Could some one please look in to this matter and please get back to me.

The person who is in danger of looseing this beautifull apartments Name is Miss.Robin Fudge V#0471173, case worker is mrs.Hill or mrs. Spinger.I am mr.Cooke.

Sorry for this issue.Thanks Marvin Cooke [protected] please call.

HELLO ilive at the bronx marble hill houses and i have a problem with rain water comeing threw the bottom of my walls and windows of my apartment there so much water ihave pools that collect deep walltowall .i plan my life around the next big rain storm so ican be ready to stay up all nigth mopping buckets of water. ive lost many furniture clothing ect, management knows about me but they don, t care i really don, t want to push my luck and lose my apartment in dealing with nycha they are very good at makeing threats. Iam a well documented disable person.this is the only place i can afford to live. this is looming problem at the marblehill houses but there trying to keepmatters quite.

i've lived in murphy/sebco house for more then nine years, every winter my con-ed is more then my rent at times $5?.00 . the heat and hot water go from time to time. I wish something could be done bleed the lines, put heater, put the oven, seal the windows, what else is there to do? The come and say we can't do anything! At times my son has to sleep with his coat! what to do!?

I want to comlain about something else. NYCHA never pick up the phone when I try to reach them. I call during the day for every five minutes from 10 AM to 6 PM. I dont beleaf that they are so busy, OR they have only one operator that cant serve everyone. I have alot of questions to ask, but I cant reach them!