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Broken Elevator in Cooper Park Houses (NYCHA)
Complaint Rating: 
Company information: 295 Jackson Street Brooklyn, New York United States Phone: 917-805-6836
Good Morning,
I am writing this complaint on behalf of all the residents living in 295 Jackson Street, that are physically disabled (like myself), elderly, pregnant or otherwise unable to get out of their apartments. I am 23 years old, I have brittle disease and my only means of getting around is with the use of my wheelchair. I am at risk of losing my job because the elevator in my building is broken at least 2-3 times a week. I have made numerous calls to the management office, where am continuously insulted by the lack of regard for the situation. As I write this email I have been trapped in my apartment for two days. Luckily, at the moment I am not enrolled in my grad courses as of yet, but if I were I would probably flunk out of school because of this situation.
I am totally frustated and angry that every single tenant in my builiding has to deal with this regularly and nothing is being done about it. It is rumored that a part is missing from the elevator, and will continue to break until that part is replaced. I would think that after the 9 months that I have been living here that the problem would be taken care of. I am livid that I have to put so much energy into being able to live normally. But I will not let this problem go unresolved quietly. I will make as much noise as possible until they realize that this is serious and effecting people's lives.
Thank you all for listening.
-- Tamara M.
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