Complaint Rating:

Company information:
Nuvell Financial
Little Rock, Arkansas
United States
nuvell.com

I purchased a vehicle from them in 2004. My payments are $466.60 for a mini van that originally cost $18, 000. I have been paying on the vehicle for 4 years, and will continue paying until 2011. I have been unemployed for one year, and have done my best to keep up with the payments. But they say that they DO NOT have a "grace period". So if you're ONE DAY lete, they start calling YOU, AND EVERYONE THAT YOU KNOW!

My boyfriend's STEP-FATHER got a phone call, and so did my Aunt who lives 1300 miles away from me, whom I haven't spoken to in 3 years.

They told me that this was perfectly legal, and they wouldn't stop doing it because their tactic "worked" because I called them to complain.

I told them that I could pay my one payment that I'm behind, PLUS the current month's payment on 10/3 (11 days from today), and they said NO! They told me that I had until Friday.

In this economy, you'd think that they would understand, and be willing to work with people. I told them that I got a full time job, and once I started getting paid on the 3rd, I would be current every month. But that wasn't good enough for them.

They call 15 times per day! They threaten to repossess the vehicle and they harrass you. At this point, I honestly wish they would just repossess the van and end my personal HELL with them!