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Horrible tactics and customer service!
Complaint Rating: 
Company information: Nuvell Texas United States Phone: 8173595664 www.nuvell.com
I will walk before ever agreeing to Nuvell's terms again. When I purchased my vehicle I should have, stopped and said forget it. The Nuvell Financing managed to finance me on two vehicles. I had to have the dealer cancel the one. From there it only gets better. I lost my job and was under the impression that i was covered, but because of the protection plan offered through Nuvell. However, I was informed that I didn't have the protection and as soon as I was 10 days late it started. I eventually got 90 days behind but mailed (2) payments. Despite the 20 phone calls a day, A representative from Dallas, Left a message that I Stole his vehicle and even posted comments on my girlfriends my space... I mean seriously, if you have to go through this much B.S., to get financed, then maybe it's just not worth it. I would personally like to see a massive lawsuit against this poorly operated company for harassment and false presentations. After all, anyone who pays for the protection doesn't get it when times get bad. In fact the Nuvell Website is nothing but lies, the only time that company will ever thank you, is the day you screw up and sign with them. I was to the point of going to Dallas and meeting the telephone tough guy in person, because I was tired of the harassment. Stay the hell away from Nuvell...
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