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Intelius Subscription Complaints - not wanted

Review all Intelius Subscription complaints

Intelius Subscription
Posted: 2009-02-24 by   Lynne J. Mazzone
not wanted
Complaint Rating: 100 % with 2 votes
Company information:
Forest Villa of Countryside Condominium
6700 S. Brainard Ave. Unit 330
Countryside, Illinois
United States
Phone: 708-579-1584

I used your sight to get background information on one individual, and wound up subscribing. I was under the impression the $19.95 fee was a one time charge, now it appears it is a monthly subscription. We wish to be taken off that subscription. ASAP.
Thank you Lynne J. Mazzone, secretary
Comments United States Unauthorized Charges
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Comments

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 25 days ago by   Intelius_Customer_Support 0 Votes
If you select a promotional price on the Intelius website, you will also receive a free 7 day trial of Identity Protect. After the 7 day trial, it will convert to a regular subscription and bill out at $19.95 monthly.

However, there’s no obligation. If you determine within the 7 day trial that you no longer want Identity Protect, you can cancel your service anytime, online or over the phone with a customer support representative.

Please call 888-445-2727 Monday – Friday 4:30am – 9:00pm PST. We will be more than happy to assist you with your account.

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