Complaint Rating:

Company information:
3435 ANITA CIRCLE
Chesapeake, Virginia
United States
Phone: 757.686.5517

My 11yo son and I both bought iPod-copies from Sears in July 07. Each came with a free
trial period and 50 free downloads from eMusic. When I used the same credit card to register
both trial subscriptions, the second subscription was immediately billed stating
there was only one trial per person. They customer service fixed the problem, but I still cancelled the subscription on July 19th because I didn't trust the unprofession and dissorganized way it was handled. They continued to bill me through October 07 with nothing but pre-written canned answers from customer service. There is way to talk to a human on their customer service phone number. Unbelievably brazen theives.