Complaint Rating:

Company information:
claim your gas
827 W Grove #100
Mesa, Arizona
United States
claimyourgas.com

I signed up for the program in Dec. I should have received some gas vouchers by now but have not. I filled out a form on their website and sent in my complaint in that manner. I had not gotten a response from them in over a week. I found several folks online complaining about this program, and found a customer service number 480-455-5192. I called it and spoke to Karely and she claimed that I would get Visa gift cards in the mail within 7-10 business days. That time period has passed and i still haven't received anything. When I went to call the above number to complain again, it is now just a recording, stating that they handle all customer service online. I guess it's easier for them to ignore the complaints this way rather than dealing with irate callers.

I got involved in this program due to a promotion from the burglar alarm company I chose (ADT). If claim your gas won't honor the terms, then I will go to ADT and tell them that they are on the hook for this, due to promissory estoppel. I think by law they need to step up to the plate here.

By the way, I am also in the claim your groceries program, with the exact same results.