Last discussed

1. (0 minutes ago)
Nokia India
Heavily frustrated from Nokia!

2. (23 minutes ago)
Mega Serial Kolangal on Sun TV
Serial spoiling the masses!

3. (23 minutes ago)
nigeria inland revenue
trust-worthy/fraud

4. (23 minutes ago)
Airtel Mobile Connection
VAS download charges despite reporting to customer care

5. (27 minutes ago)
LIC, Group superannuation Scheme
Monthly pension payment

Consumer tips & tricks

Holiday Safety Tips

8 mistakes that expose you to online fraud

How to quit the gym (or anything)

Worst rating

1. CIC Triple Advantage (-558)

2. Castaway Pools and Spas (-346)

3. Afni Collections (-318)

4. 360 Share Pro (-310)

5. KmartFeedback.com (-300)

Subjects of wide speculation

1. Novelty ID Factory (1234)
Take your money and run away

2. KmartFeedback.com (821)
$2500 gift card survey!

3. Dr. Sydney Coleman (540)
Buyer beware!

4. CIC Triple Advantage (495)
Signed up for service I never received and did not want or need!

5. Castaway Pools and Spas (446)
Never came back to finish the job!

Stay away

1. Airtel (954)

2. CIC Triple Advantage (284)

3. Nokia (250)

4. Kmart (217)

5. Direct TV (208)

Wickes Furniture Complaints - NOT HONORING WARRANTY

Review all Wickes Furniture complaints

Wickes Furniture

Posted: 2008-04-17 by Ronda Schaffer [send email]

NOT HONORING WARRANTY

Complaint Rating:

Company information:
WICKES FURNITURE
Murrieta, California
United States

I JUST BOUGHT 2 RECLINERS FOR OVER 1400 DOLLARS FROM WICKES FURNITURE A YEAR AGO. BOTH CHAIRS BROKE ON THE MECHANISM THAT ALLOW THE FOOT TO RISE. I CALLED AND PLACED A WORK ORDER AND THEY TOLD BE THE PARTS WOULD HAVE TO BE ORDERED AND THEN INSTALLED. WELL GUESS WHAT THEY WENT BANKRUPT AND NOT I CANNOT GET MY CHAIRS FIXED AND I AM SITTING ON 1400 GARBAGE!!! I WOULD LIKE TO KNOW WHAT TO DO AND IF THERE IS ANY LAWYER OUT THERE WOULD THEY BE WILL TO START A CLASS ACTION LAWSUIT TO MAKE WICKES HONOR THEIR COMMITMENTS. NOTE THAT I ALSO SPENT EXTRA MONEY FOR AN EXTENED WARRANTY LOT OF GOOD THAT WILL DO ME. DONT TRY TO CALL THEM OR CONTACT THEM BECAUSE THEY DO NOT ANSWER.

Comments

United States

Furniture

Share with others:

More Wickes Furniture complaints

Wickes Furniture - Never ever buy at Wickes Furniture stores, you will regret it!

Wickes Furniture - bad customer services

Wickes Furniture - Denied claim

Wickes Furniture - Never Buy from Wickes

Wickes Furniture - Paid for Special Repellent-Coating..and it was Never applied

Wickes Furniture - Poor customer service!

Wickes Furniture - Never order furniture from this store!

Comments

87 days ago by C.rose-johnson [send email]

I agree with you 100% I have a bed room set and one of my dressers is messes up and a plank on my bed is broken my WARRANTY isn’t up until 8/08 I have been calling and calling and today someone answered the phone and that was the worst service I have ever had the woman was rude and nasty now this is the Pasadena store so if you call there you should be wear of this woman and her nasty ways she hung up on me two times so if anyone gets any kind of leeway with there WARRANTY please let me know so that I can get my things fixed also

74 days ago by Lisa Eid [send email]
I TO BOUGHT FURNITURE LESS THEN A YEAR AGO AND NOW THE PULL STRING ON THE RECLINER HAS BROKE AND THE PULL OUT FOOT REST HAS BROKE AS WELL I SPENT OVER 1700.00 ON MY STUFF AND I PAID IN FULL FOR THIS WARRANTY I NEED TO KNOW WHERE I CAN COMPALIN THIS IS BULL CRAP THE WARRANTY SHOULD HAVE NOTHING TO DO WITH THEIR BANKRUPTY. PLS CONTACT ME AT 7732150585 LISA EID.

63 days ago by Linda [send email]

I too took the extended warranty. The "if we can't fix it, we'll replace it for 7 or 8 years" from wickes. My reclining leather sofa seat has broken for the third time!!! They did send the parts, but I haven't a clue as to how to fix it.

I paid nearly $3K for this furniture. I'd have to pull the warranty information to see how much I paid for this ridiculous warranty. I took it because one of our friends had it and after 6 years, Wickes lived up to it when their furniture crapped out. Where is our restitution??? I certainly hope someone files a class action lawsuit.

49 days ago by John Q. Public [send email]

You all should have purchased from http://www.paigedesigninteriors.com. We sale the same exact furniture for half the price and it is from the same exact companies Wickes and Levit'z purchase from. We do consider it low end how ever because it is made in china. Should have purchased American like Barcalounger or an American made sofa/furniture Manufacturer. If the chinese are poisoning our dogs and children, what do you think their furniture is going to be like?

Buy American and spread the word!

35 days ago by Stacy [send email]
I bought 2 sectionals for over 3, 000.00 along with the extended warranties and the couch that is fabric is rotting. I tried to call and say that the couch was falling apart but no one answers or returns my calls. I can not believe that they had me buy the extended warranty when they knew that the were going bankrupt! Now I have a couch that it literally falling apart at the seams.