Complaint Rating:

Hello,

My name is Shensha Bhimji; I have always picked Emirates as the preferred airlines for travel to India. On November 17, I was supposed to return to USA from India I received a call in regards to a sand storm in Dubai. I was quite upset, because I had already checked out of the place I was living. Since I had scheduled certain days in Mumbai, I also had limited amount of money for expenditure. Due to this delay I had to find an American embassy that could lend me some money so that I can call my family to wire extra money to pay for the extended stay due to the flight delay. when I was on the phone talking with a Emirates employee she gave me a tough time to get a flight back to my home country (USA). I am very disappointed with such treatment especially from an Emirates employee. I have always traveled with Emirates and never thought I would get such bad service.