Complaint Rating:

1. While our Mortgage Company was changing to Saxon they did not notify us, when we sent the payment in, they said they never got and tact on late fees, took many phone call to correct the problem and even more to take the late fees off the account.

2. We started having some finacial problems, my husband lost his job, we communicated to Saxon about financial issues a 1 1/2 ago, filled out the forms so they could review our case, they just procrasinate, sent us papers put us in forclosure, tack on fees, we hired a Company to help get us out of Forclosure.
The company did get us out but now they want the little money that we have in escrow and then what to raise our payment to 12, 000 a month plus raise the interest rate to 8.8%.

3. We were told that all the mortgage companies our willing to negoiate the rate now with the homeowners, but not Saxon.
Our house is worth less than our debt. We are are considering a short sale. This experience with Saxon has been frustrated nightmare.