Complaint Rating:

Company information:
bharti airtel
India
bhartiairtel

I have done easy recharge of Rs.399 with extra validity of 3 months and extra talk time Rs25 with respect to the message recived from airtel on 17/12/2007. After 3 days, I have received a message that "due to technical problem extra validity period and extra talk time will be credit on 21/12/2007.
Then i have raised a complained in customer care (121) lot of time but the responce is very bad.
The sample complaint numbers-- 122711560/1231074212/0102010721/0104042208.

I need the solution immediatly.
Why are you cheating customers?