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norton antivirus 2008 2 year update Complaints - installation

Review all norton antivirus 2008 2 year update complaints

norton antivirus 2008 2 year update
Posted: 2008-03-31 by Allyson B. Bogoch [send email]
installation
Complaint Rating: 50 % with 10 votes
Company information:
apt. #2008, 1200 -6 street s.w.
Canada
Phone: (403) 265 0404
www.norton.com/cs

Am not sure if the installation has been completed as it hasn't come up for 2 weeks. Do not want to pay for a product that has apparently stopped working. please reply
Comments Canada Airlines
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Comments

236 days ago by Stan Bitters [send email]
On March 19 -08, Lenny Alugas ( VP Customer Support) Emailed me that my order #4165823412 had been fulfilled and paid by MC. Ever since I have been getting notices of pay up or be banished. What's going on?
229 days ago by Robert M. Forti [send email]
I am reminded that my subscription will expire. I have ordered 2008 upgrade $49.99 on 24Mar08 and was confirmed your order number 772879924. Explain why I amgetting this notice.
229 days ago by Robert M. Forti [send email]
Why am I being reminded to renew my subscription. Upgrade was confirmed 24MAR08, your #772879924. Explain !
224 days ago by Michele Morton [send email]
My MC has been charged twice for the Norton Internet Security Subscription. I have had two different notice of confirmation one on Feb 27 #1845995952 for $49.99and one on Mar 5 #VAB08363559 for 69.47. What is going on? Why two billings and two different prices for the same thing
222 days ago by Rita Faris [send email]
On Sunday 13.4.08 I ordered my 2008 Norton Internet Security and I have received two different notice of confirmation one at 09.59 #4211464215 which I have donloaded and one at 10.05 #4211517715 which I have not downloaded do not need and do not wish to pay for.
193 days ago by Elaine Gleason [send email]
I ordered a renewal on May, 5th2008 Order No. 2093519100 and my credit card was charged for
this order. I am still receiving notices that my Norton
Antivirus has expired. Product serial No. is WXYTTG6R7YRM. Please advise
176 days ago by Amanda Edelhart [send email]
We have been on the phone to your call centre in India twice to try and get our new subscription, good until 2010, functioning on our computer. Why is this product so poor? WHy is your customer service so painfully unhelpful? Lenny Alugas sent me a customer service satisfaction survey to fill out. But, true to form, when I clicked on the link...it didn;t work. Please explain.
159 days ago by Mary Watts [send email]
Re order 2093812191
On May 21 I ordered the 39.99 protection but could not enter it in my computer because I could not delete the McAvey. I therefore deleted the order as well as the automatic renewal. There are no Norto products on my computer. Please refund charge on my Visa card for both automatic renewal and oirder.
158 days ago by Barbara Muir [send email]
I think every company selling a product to public should print a phone # or email address so we can contact them. Norton is impossible to reach. I am very upset with the company and will never recommand it to anyone for that reason. They are quick to debit your credit card impossible to have credit issue.
144 days ago by Alex Kazantzis [send email]
I have been notified by your web site that my virus subscription has expired. Please note that I paid $100.98 to your company on July 1, 2008. My confirmation number is for order # 4582040112.

Has my computer had all your systems installed ? Please let me no asap. MY computer is highly
infected and I need all the protection I can get.

Alex Kazantzis

7129 Capistrano Ave.
West Hills, CA 91307

Phone # (818) 731-3133
140 days ago by Betty Cooper [send email]
Norton anti virus stated my subscription has expired.I downloaded the 2008 security and my charge card was charged $69.98. I need someone to correct this problem immediately or refund my $ 69.98 and I will go back to McAfee .
118 days ago by Robert B. Hood [send email]
re: Cancelation of subscription

Please refer to order #2094119809 dated 09-JUN-08

Robert B. Hood
63448E Desert Mesa Ct.
Tucson, AZ 85739 $9.99+$49.99=$59.98 paid

I would like cancelation as quickly as possible and would appreciate a refund of the amount remaining. If you require further information let me know. Thank you.

Robert B. Hood 520-818-0287
102 days ago by Jamie Jermyn [send email]
hi everyone
92 days ago by Dolores [send email]
I was talked into getting the virus protector 360 as they said it would be better for me. I had nothing but trouble since I got that and ask if they would refun my money back to me and they said that they would. I have wrote many times since I have had the 360 removed and which cured my problem but they do not answer. It appears that they changed their emails addresses that I had for them. They do not reply to me and I have not gotten my money refunded back to me. Then I got on another help website and they are charging $2.99 to $2.99 for ph calls. How rediculous I have wrote to several other addresses I have but an sure they will be returned back so decided to write here. I better hear from them immediately and get my refund.
Thank you.
87 days ago by Jkrieger2484@bellsouth.net [send email]
I read in my account status that I had automatic update and didn't understand and reordered order# 4853737312, because I didn't know if I was protected or not and now I think I have paid twice for this year and I would like verification of my status and a refund of last nights order if I was already automatically charged for the update and didn't realize it. Thank you. Mrs. Krieger
83 days ago by Love [send email]
I dislike this service i want it remove asap must i spell it out TAKE IT AWAY EVERYTIME I TRIED TOO CHECKOUT YOU LET ME YOU TRY TO FORCE PEOPLE TO ACCEPT WHEN THEY DONT HAVE TOO AND YOU HAVE 'NT ANY ACESSIABLE TELEPHONE SERVICE EITHER! NOW!!!NORTON
81 days ago by Susan Teer [send email]
I purchased 360 1.0 august 6 2008 order#4779360512, it is amost a month old ! I still cant download there is no install on my email comfirmation, and I have tried to install following directions you provide on the click here to settings on control panel it doesnot work. I think if you would reemail me with a download button I could install, otherwise you need to refund my money, after reading these complaints I am leery of your product.
73 days ago by Regina Casperovich [send email]
have purchased your norton 360 version 2 on 09/09/08 per order #2095614710 and have received your confirmation email.have followed your instructions for downloading and for whatever reasons cannot get past the download manager.have tried for two days now with out any luck.my ongoing norton subscription will expire in 4 days therefore need to resolve now.if you are unable to resolve then cancell my order effective immediately.
64 days ago by Rosemary Dalton [send email]
i re-newed my norton360 subscription for 79.99 my computor had a problem shut down had to start all over again re-new my norton360 again for 89.98 and this is the first time i have been able to notify you of this problem. please correct this double charge for me as soon as possible. thank you for your help in this matter. rose. e-mail dalton1315@comcast.net address 1400 front st. apt 13 manchester n. h. 03102-8967 phone # 603-641-3469 again thank you for your help i need this money soon
62 days ago by Judith Hess [send email]
I cannot remember just how many times that I have tried to download my order for Norton 360 version 2.0 upgrade!!!
I have only 4 days until my current protection expires. This awful thing simply will not download. Please send me my order by mail.
Judith Hess

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