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renewal fees charge for service not used
Complaint Rating: 
Company information:
Norton
United States
I recently received my visa statement with a charge of 70.09 from Norton. Apparently it is for an annual renewal charge for their internet software. I do not use their product and did not authorized such a purchase either by phone or by computer. The phone number to contact them have all been useless to me as I am told I cannot contact them from my calling area. I want my money back and to have nothing further to do with this company. Any suggestions as to how to get my refund and contact this company would be greatly appreciated.
Pissed off and frustrated.
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