Complaint Rating:

it was pretty cheeky to send me an email telling me that you were going to automatically charge my credit card for a renewal.

what really annoys me though, and this has happenned to me before, is that when you ask me to install the update and i dont, my email stops working.

both of these are completely unethical practices.

your whole business is built on customers trustingt you guys to safeguard them from viruses. how can i trust you now?