Complaint Rating:

Company information:
Palmdale, California
United States
Phone: 661-435-8096

I have spent the last 2 days trying everything I can to install the new version of Norton 360.I have tried to remove all the files from the old expired version but when I go to reload the new one it re-installes the old version.(Expired)
I found a phone #to call for help and the recording tells me to enter my credit card.(Pay by the minute for help)
I would like a Phone # I can call to get a FULL refund.
This is not the first time I have had a problem installing Norton.
Order# 5038404312 on Sept 24 2008
Thank you
Robert Passalacqua