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Moving & storage company
They caused over $5, 000 in damages to my furniture, over $500 in fraudulent charges on the credit cards one of the movers stole when packing my office, and they offer me a $189. 00 damage claim settlement.
My property damage claim was submitted on june 20, 2016. After months of monique diaz ignoring me, my contacting the mover, alan nudel (Alan. [protected]@northstarmoving.com) , and him forwarding my claim and complaint to his supervisor, still nobody called me back until I threatened to call the better business bureau.
On august 22, 2016 monique finally emailed me wanting to talk. Due to my word schedule I emailed her (Monique. [protected]@northstarmoving.com) that I would call her [protected]) at 10:00 am on tuesday, 08/23/2016. Guess what? She wasn't available and I was told that she would call me back. I called every hour that day and left many messages, which stated my name, my call back phone number [protected], my damage claim reference # 595932, and again my call back number. Nobody called me back.
On august 23, 2016 wendy de paola emailed me stating that she was taking over the claim. I then started the calls to wendy [protected]. Finally, I just emailed her (Wendy. [protected]@northstarmoving.com) , again with my call back number, and never received a call back. I also sent a copy of the email to the company ceo, ram katalan [protected] (Ram. [protected]@northstarmoving, com. Still no call back.
On august 24, 2016, late in the evening, wendy de paola emailed me stating that she is closing my claim and would be mailing a check, to my home, in the amount of $189. 00.
On august 25, 2016, I emailed wendy declining her damage claim settlement offer and the reasons why. I called her twice and got the leave a message recording. . I also sent a copy of the email to the company ceo, ram katalan [protected] (Ram. [protected]@northstarmoving, com. Still no call back.
Is NorthStar Moving Company legit?
NorthStar Moving Company earns 91% level of Trustworthiness
Perfect Trust Endorsement: NorthStar Moving Company achives 91% ligitmacy per Complaints Board. Highly recommended, yet always stay vigilant.
We found clear and detailed contact information for NorthStar Moving Company. The company provides a physical address, 2 phone numbers, and email, as well as 4 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
NorthStar Moving Company has registered the domain name for northstarmoving.com for more than one year, which may indicate stability and longevity.
Northstarmoving.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Northstarmoving.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
Northstarmoving.com you are considering visiting, which is associated with NorthStar Moving Company, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.
A trust mark has been identified for a northstarmoving.com, but it is important to verify the trust mark and its source to ensure that it is legitimate. Ensure that the trust mark is genuine by clicking on it and verifying its authenticity through the issuing organization's website.
Several positive reviews for NorthStar Moving Company have been found on various review sites. While this may be a good sign, it is important to approach these reviews with caution and consider the possibility of fake or biased reviews.
However ComplaintsBoard has detected that:
- Website's registrar is popular among scammers, it means that a significant number of scammers have used that registrar to register domain names for their fraudulent websites. This can indicate that the registrar has lax verification processes, making it easier for scammers to register domains without providing accurate information.
Overview of NorthStar Moving Company complaint handling
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NorthStar Moving Company contacts
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NorthStar Moving Company phone numbers+1 (800) 275-7767+1 (800) 275-7767Click up if you have successfully reached NorthStar Moving Company by calling +1 (800) 275-7767 phone number 0 0 users reported that they have successfully reached NorthStar Moving Company by calling +1 (800) 275-7767 phone number Click up if you have UNsuccessfully reached NorthStar Moving Company by calling +1 (800) 275-7767 phone number 0 0 users reported that they have UNsuccessfully reached NorthStar Moving Company by calling +1 (800) 275-7767 phone numberChatsworth+1 (213) 622-7767+1 (213) 622-7767Click up if you have successfully reached NorthStar Moving Company by calling +1 (213) 622-7767 phone number 0 0 users reported that they have successfully reached NorthStar Moving Company by calling +1 (213) 622-7767 phone number Click up if you have UNsuccessfully reached NorthStar Moving Company by calling +1 (213) 622-7767 phone number 0 0 users reported that they have UNsuccessfully reached NorthStar Moving Company by calling +1 (213) 622-7767 phone numberLos Angeles
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NorthStar Moving Company emailsinfo@northstarmoving.com100%Confidence score: 100%Support
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NorthStar Moving Company address9120 Mason Ave., Chatsworth, California, 91311, United States
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NorthStar Moving Company social media
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