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Delayed announcements and shoddy treatment
Complaint Rating: 
Company information:
Northern Railway
India
www.nr.indianrail.gov.in
At New Delhi railway station the announcements are quite erratic. For the EMU departing for Palwal at 15.40 the platform was suddenly shifted to another. Delayed announcement on public address system was made. This resulted in inability of ladies with little children missing the train. Again the departure announcement of train to Kosi Kalan was made quite late resulting in another miss.
It is certain that the Rail Administration treats local commuters extremely poorly as a mere commodity.
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