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Vicerex Complaints - non-delivery of product

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Vicerex
Posted: 2009-07-09 by   lvnv
non-delivery of product
Complaint Rating: 0 % with 0 votes
Company information:
Pacific Herbals
West Vancouver, British Columbia
Canada

We hadn't experienced a problem with orders from this company until May. We ordered $246.90 worth of product on May 2. After 3 weeks, we started emailing for info - always receiving a reply(excuse) and promising delivery. As of the beginning of July, we have received no response at all to our inquiries. We ordered the same product from Amazon.com and received our order within a week. Still working on getting our money refunded.
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 121 days ago by   dfull05 0 Votes
I BOUGHT AN ORDER ON THE 8TH OF MAY AND HAVE YET TO GET ANYTHING...NOT EVEN ANYONE TO ANSWER A PHONE CALL OR COUNTLESS EMAILS. i EVEN PAID FOR EXPRESS SHIPPING. I NEVER HAS ANY PROBLEM WITH THEM UNTIL MAY AND ALWAYS GOT THE PRODUCT ON TIME. WHERE DOES ONE GO FOR A POTENTIAL REFUND. ( dfull05@yahoo.com )

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