Complaint Rating:

Company information:
The Camera Professionals
info@thecameraprofessionals.com.
United States
Phone: 800-496-0227

I ordered a special package that they advertised for a Nikkon camera and accessories; I received an email from them as follows:

Dear Lydia Castellanos,
Thank you for contacting TheCameraProfessionals.com.
To estimate when your order will be delivered please take into account, for security purposes and as a protection to our customers, all online orders are subject to credit card authorization and verification with the credit cardholder and issuing bank prior to processing.
Your order #59248 is currently pending approval. Please call us at 800-496-0227 within the next 48 business hours to verify your billing information. Office hours are Monday thru Thursday 10am - 7pm, Friday 10am - 3:00pm, Sunday 11am - 5pm. All times are EST. Please have the credit card used to place this order available.
If we do not receive a reply within the specified time frame, your order will be delayed.
Thank you for your attention. We look forward to hearing from you soon.
If we may be of further assistance, please call us at 800-496-0227 or email us at info@thecameraprofessionals.com.
Sincerely,
TheCameraProfessionals.com

I replied to their email; they wanted me to buy from them an exhorbitantely high priced battery for the camera; I said no, just send the camera as bought, they put me on hold, tried to sell me a different battery, I said no, just send the camera as ordered. They said OK, that was back on September 8th; after 2 weeks I followed up, to be told no, they do not have the camera is on back order for 1 to 2 weeks. I called again after 2 weeks, no, they don't have it and do not know.. when they will get it, but they can cancel the order...I will try once more, but this is evidentely a way to trap people into buying what they do not want.