logo
The most trusted and popular consumer complaints website
Follow us
Connect With: Connect with Facebook Connect with Yahoo Connect with Google Connect with Twitter Connect with LinkedIn

Share with Others

Recently Discussed Complaints

1. (10 mins ago)
Mobile Draw True Move Company Thailand
on money award
2. (27 mins ago)
Business / Personal Loan Offer
Apply urgent loan offer
3. (33 mins ago)
buygarcinaplus.com
What a rip off
4. (40 mins ago)
Quality Business Planning
Invester funding scam
5. (54 mins ago)
Speeddate.com
SCAM billing did not subscribe to it

Consumer Tips & Tricks

Latest News & Stories

Latest Questions

NoMoreRack.com Complaints & Reviews - quality, customer service

NoMoreRack.com Contacts & Informations

NoMoreRack.com

Posted: 2013-10-29 by    Buyerv

quality, customer service

Complaint Rating:  100 % with 10 votes
I ordered a food storage set which was very flimsy and was missing pieces. When I opened the product the packaging was already ripped open and pieces falling out so I counted the pieces and I was short 10 pieces. I was going to consider it a loss and move on however I considered my options on ordering from the again and wanted to see how customer services was if I had a problem so I contacted them back. Initially it seemed positive. They seemed concerned asked me to take a photo an send it to them. they responded that it would take a couple day while they contact the vendor. All said and done, two week later and a few more back and forths, the vendor states there in no way that the package was sent like that. I said "ok i'd Iike a refund them". Then the said "ok, but upon the return they would check the product to verify" its all there. well that was my point and the reason I was returning because its missing pieces. so I figured they were just gonna deny my refund because pieces were missing and I'd be out my money anyways. Now I just received an email stating they wanted to be proactive giving me an AR stating vendor has not received my return. It just feels shady. Its been over a month since the purchase. I would not purchase again. Its not worth the trouble
Comments United States E-Shopping
Share with others:  
Was the above complaint useful to you?    


Comments

Sort by: Date | Rating
 30th of Oct, 2013 by   No More Rack CS 0 Votes
Hi Buyerv,

We are so sorry to hear about the trouble with your order. At NMR, nothing is more important than a perfect shopping experience. Our customer relations team is around 24/7, to help resolve your issue with our "Make It Great Guarantee" Policy. We can't promise we are perfect, but what we do promise under our "Make It Great" guarantee is that we will diligently resolve your issue and aim to turn you in to a raving fan!

To help us fix this issue for you, could you please e-mail us your order number & details at : experience@nomorerack.com ? We promise to get back to you within a maximum of 24 hours with a superb solution.

We look forward to hearing from you and resolving this for you. Again, sorry for the inconvenience.

Always here to help!
Customer Relations
Nomorerack - Everything You Love, For Less.

Post your Comment

Please check text spelling before submitting a comment
Your attitude towards ComplaintAgree Neutral Disagree
Comment text
Attach photos (optional)

Videos

Chinese Nuke Scam

Latest Groups

Today's Mess-Up Photo


RSS Feed
bdomains.com
 
loading
     
 
Login close
Email:
Password:

Forgot your password?