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CB Online Shopping Choxi / NoMoreRack.com Nomorerack is selling counterfeit Beats by Dr. Dre headphones
Choxi / NoMoreRack.com

Choxi / NoMoreRack.com review: Nomorerack is selling counterfeit Beats by Dr. Dre headphones 324

G
Author of the review
6:06 am EST
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Nomorerack is selling counterfeit Beats by Dr. Dre headphones. We received our pair on Christmas eve. They were not in a manufacturers box and did not include an owners manual. We thought for a second that these were perhaps customer returns or refurbished products, which would explaint the great price. We called today to ask and were told that these actual ship direct from a wholesaler who is well known on "webutation" for selling replica products. Nomorerack did not have any information on the product. Did nomorerack.com even investigate this seller? If they had they would have known immediately that this seller pushes fakes! There are several online complaints regarding this issue, all popping up since they first offered these a few weeks ago. Yet today they are selling more of these, now knowing that these are fake! Nomorerack offered to have us return these for a refund or an exchage. An exchange for what? Another set of counterfeits without a box or packaging? How do we send the product back for a refund when they were sent without a box and no packaging! If nomorerack is now aware these are fake they should give immediate refunds. Those of us who bought these are now going to scrounge to go get the real thing. Why should we pay return shipping and wait for a refund? I will be happy to send these back but want immediately repayment and paid return shipping! No one should have to wait for their money on a counterfeit product. I will spend the day spreading this online. Do NOT buy from this website!

324 comments
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No More Rack CS
, US
Feb 18, 2013 9:56 am EST
Verified customer This comment was posted by a verified customer. Learn more

Hi,

We are so sorry to hear about the trouble with your order. At NMR, nothing is more important than a perfect shopping experience. Our customer relations team is around 24/7, to help resolve your issue with our "Make It Great Guarantee" Policy. We can't promise we are perfect, but what we do promise under our "Make It Great" guarantee is that we will diligently resolve your issue and aim to turn you in to a raving fan!

To help us fix this issue for you, could you please e-mail us your order number & details at : experience@nomorerack.com. We promise to get back to you within a maximum of 24 hours with a superb solution.

We look forward to hearing from you and resolving this for you. Again, sorry for the inconvenience.

Always here to help!
Customer Relations
Nomorerack - Everything You Love, For Less.

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N
No More Rack CS
, US
Feb 15, 2013 9:48 am EST
Verified customer This comment was posted by a verified customer. Learn more

Hi David1950,

We are so sorry to hear about the trouble with your order. At NMR, nothing is more important than a perfect shopping experience. Our customer relations team is around 24/7, to help resolve your issue with our "Make It Great Guarantee" Policy. We can't promise we are perfect, but what we do promise under our "Make It Great" guarantee is that we will diligently resolve your issue and aim to turn you in to a raving fan!

Thank you for posting your Order Number. We have gone ahead and sent you an email to the email address we have on file regarding the solution of your concern. Should you have further inquiries, please feel free to reply back to that message.

We look forward to hearing from you and resolving this for you. Again, sorry for the inconvenience.

Always here to help!
Customer Relations
Nomorerack - Everything You Love, For Less.

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Ripped of and not happy
Roslindale, US
Feb 14, 2013 8:21 pm EST

Just today I called NoMoreRack regarding a pair of beats by Dr. Dre that we bought less than two months ago, because the other day they broke just by being picked up. I was shocked at how easily they broke. NoMoreRack said there was nothing that they could do because it was over the 30 days and that I was going to have to contact the manufacturer directly. I pushed her further and she escalated be complaint up to another department and said that she would need to speak with the distributor. I said to her "Well I would assume that the distributor is the manufacturer." I asked her who is the distributor? And she replied "I'm sorry I'm not allowed to discuss that." At that point I was a little confused because I couldn't imagine that asking about who the distributor of official Beats by Dr. Dre would be a difficult question or put her in a difficult position that would ask for something that she wasn't allowed to discuss. It was very strange. So then I actually called Beats by Dr. Dre and found out that NoMoreRack is not an authorized dealer and that my son's headphones are in fact counterfeits. Beats by Dr. Dre told me that if I bought them at Best Buy or Walmart or Target I would be buying from an authorized distributor, unfortunately NoMoreRack is not, so therefore I have a faulty pair of fake headphones that are not legitimate. It is not clear that NoMoreRack will give me a refund. BUYER BE WARE!

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Don Burkett
Fresno, US
Feb 12, 2013 1:34 am EST

Oh My God, My friend just ordered me a tablet from them for a late Xmas present. I wanted him to go to best buy, But this place offered such good deals that he ordered it from momorerack.com. I got on the computer and typed nomorerack into the search engine and found out a lot of negative reviews. God grant me the serenity... aaaaggghh

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JCoop72
Lake Dallas, US
Feb 08, 2013 10:10 pm EST

I had a similar problem... Ordered the day before Thanksgiving and finally recd it mid to late January. I was not informed it would be coming on a slow boat from China... LITERALLY! I couldnt even track it because it was in Chineese. I emailed and a week later was told that I had been informed that orders might take 2 weeks to deliver... Thats all I got. And it had already been FOUR weeks at that time. No explaination - no apologies. All that for a small electronic part that I could have picked up at Radio Shack.

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No More Rack CS
, US
Jan 30, 2013 9:55 am EST
Verified customer This comment was posted by a verified customer. Learn more

Hi bigmama12,

We are so sorry to hear about the trouble with your order. At NMR, nothing is more important than a perfect shopping experience. Our customer relations team is around 24/7, to help resolve your issue with our "Make It Great Guarantee" Policy. We can't promise we are perfect, but what we do promise under our "Make It Great" guarantee is that we will diligently resolve your issue and aim to turn you in to a raving fan!

To help us fix this issue for you, could you please e-mail us your order number & details at : experience@nomorerack.com. We promise to get back to you within a maximum of 24 hours with a superb solution.

We look forward to hearing from you and resolving this for you. Again, sorry for the inconvenience.

Always here to help!
Customer Relations
Nomorerack - Everything You Love, For Less.

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No More Rack CS
, US
Jan 29, 2013 9:36 am EST
Verified customer This comment was posted by a verified customer. Learn more

Hi ajatheti,

We are so sorry to hear about the trouble with your order. At NMR, nothing is more important than a perfect shopping experience. Our customer relations team is around 24/7, to help resolve your issue with our "Make It Great Guarantee" Policy. We can't promise we are perfect, but what we do promise under our "Make It Great" guarantee is that we will diligently resolve your issue and aim to turn you in to a raving fan!

To help us fix this issue for you, could you please e-mail us your order number & details at : experience@nomorerack.com. We promise to get back to you within a maximum of 24 hours with a superb solution.

We look forward to hearing from you and resolving this for you. Again, sorry for the inconvenience.

Always here to help!
Customer Relations
Nomorerack - Everything You Love, For Less.

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No More Rack CS
, US
Jan 29, 2013 9:34 am EST
Verified customer This comment was posted by a verified customer. Learn more

Hi ThaiTom,

We are so sorry to hear about the trouble with your order. At NMR, nothing is more important than a perfect shopping experience. Our customer relations team is around 24/7, to help resolve your issue with our "Make It Great Guarantee" Policy. We can't promise we are perfect, but what we do promise under our "Make It Great" guarantee is that we will diligently resolve your issue and aim to turn you in to a raving fan!

To help us fix this issue for you, could you please e-mail us your order number & details at : experience@nomorerack.com. We promise to get back to you within a maximum of 24 hours with a superb solution.

We look forward to hearing from you and resolving this for you. Again, sorry for the inconvenience.

Always here to help!
Customer Relations
Nomorerack - Everything You Love, For Less.

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No More Rack CS
, US
Jan 25, 2013 1:45 pm EST
Verified customer This comment was posted by a verified customer. Learn more

Hi Vileni,

We are so sorry to hear about the trouble with your order. At NMR, nothing is more important than a perfect shopping experience. Our customer relations team is around 24/7, to help resolve your issue with our "Make It Great Guarantee" Policy. We can't promise we are perfect, but what we do promise under our "Make It Great" guarantee is that we will diligently resolve your issue and aim to turn you in to a raving fan!

To help us fix this issue for you, could you please e-mail us your order number & details at : experience@nomorerack.com. We promise to get back to you within a maximum of 24 hours with a superb solution.

We look forward to hearing from you and resolving this for you. Again, sorry for the inconvenience.

Always here to help!
Customer Relations
Nomorerack - Everything You Love, For Less.

N
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No More Rack CS
, US
Jan 24, 2013 9:44 am EST
Verified customer This comment was posted by a verified customer. Learn more

Hi,

We are so sorry to hear about the trouble with your order. At NMR, nothing is more important than a perfect shopping experience. Our customer relations team is around 24/7, to help resolve your issue with our "Make It Great Guarantee" Policy. We can't promise we are perfect, but what we do promise under our "Make It Great" guarantee is that we will diligently resolve your issue and aim to turn you in to a raving fan!

To help us fix this issue for you, could you please e-mail us your order number & details at : experience@nomorerack.com. We promise to get back to you within a maximum of 24 hours with a superb solution.

We look forward to hearing from you and resolving this for you. Again, sorry for the inconvenience.

Always here to help!
Customer Relations
Nomorerack - Everything You Love, For Less.

N
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No More Rack CS
, US
Jan 24, 2013 9:24 am EST
Verified customer This comment was posted by a verified customer. Learn more

Hi ejwilhelm,

We are so sorry to hear that someone had used your credit card without your authorization. At NMR, nothing is more important than a perfect shopping experience. Our customer relations team is around 24/7, to help resolve your issue with our "Make It Great Guarantee" Policy. We can't promise we are perfect, but what we do promise under our "Make It Great" guarantee is that we will diligently resolve your issue and aim to turn you in to a raving fan!

To help us fix this issue for you, could you please e-mail us the details at : experience@nomorerack.com. We promise to get back to you within a maximum of 24 hours with a superb solution.

We look forward to hearing from you and resolving this for you. Again, sorry for the inconvenience.

Always here to help!
Customer Relations
Nomorerack - Everything You Love, For Less.

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Rose Marie Kramer
Taylor, US
Jan 24, 2013 2:43 am EST

I totally Agree with Mr. Glube, I placed orders for Christmas presents before Thanks Giving and have not recieved to date 1/24/13. I have called left numerous e-mails and was assured I would recieve items before Christmas. I recieved one pair of boots 2 weeks after Christmas and nothing other than that. My invoice that Nomorerack has posted shows my order was complete. I told them my order is far from complete! I have not recieved my full order and It's been paid for way before Thanks Giving. They always have excuses! I was also told that they had a strike and didn't have enough help to fill all orders but I should see the rest of my order with in the next week. Like I said I haven't recieved the rest of my order or a refund on my credit card! I'm very angry now because I've been ripped off! I wish I would have Googled the Company before I ordered because I would have run from this fraudulent sight. If you are thinking of ordering from this sight do yourself a big favor! DON'T!
Rose Kramer

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Boguscompany
West Covina, US
Jan 23, 2013 3:19 pm EST
Verified customer This comment was posted by a verified customer. Learn more

Trying to send merchandise back for a REFUND is a joke. All they do is dance around the issue with one excuse after another so they don't have issue a REFUND your money back. I'm getting an attorney to handle this, and if possible, run them out of business. They messed with the wrong person this time. I Ordered 2 items, and when I sent them back per their instructions, they needed proof. After supplying them with the proof they needed, they found another excuse as to why they wouldn't issue my REFUND...

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No More Rack CS
, US
Jan 22, 2013 9:54 am EST
Verified customer This comment was posted by a verified customer. Learn more

Hi Dabaune,

We are so sorry to hear about the trouble with your order. At NMR, nothing is more important than a perfect shopping experience. Our customer relations team is around 24/7, to help resolve your issue with our "Make It Great Guarantee" Policy. We can't promise we are perfect, but what we do promise under our "Make It Great" guarantee is that we will diligently resolve your issue and aim to turn you in to a raving fan!

To help us fix this issue for you, could you please e-mail us your order number & details at : experience@nomorerack.com. We promise to get back to you within a maximum of 24 hours with a superb solution.

We look forward to hearing from you and resolving this for you. Again, sorry for the inconvenience.

Always here to help!
Customer Relations
Nomorerack - Everything You Love, For Less.

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No More Rack CS
, US
Jan 22, 2013 9:51 am EST
Verified customer This comment was posted by a verified customer. Learn more

Hi Glube,

We are so sorry to hear about the trouble with your order. At NMR, nothing is more important than a perfect shopping experience. Our customer relations team is around 24/7, to help resolve your issue with our "Make It Great Guarantee" Policy. We can't promise we are perfect, but what we do promise under our "Make It Great" guarantee is that we will diligently resolve your issue and aim to turn you in to a raving fan!

To help us fix this issue for you, could you please e-mail us your order number & details at : experience@nomorerack.com. We promise to get back to you within a maximum of 24 hours with a superb solution.

We look forward to hearing from you and resolving this for you. Again, sorry for the inconvenience.

Always here to help!
Customer Relations
Nomorerack - Everything You Love, For Less.

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No More Rack CS
, US
Jan 21, 2013 9:31 am EST
Verified customer This comment was posted by a verified customer. Learn more

Hi Flashout,

We are so sorry to hear about the trouble with your order. At NMR, nothing is more important than a perfect shopping experience. Our customer relations team is around 24/7, to help resolve your issue with our "Make It Great Guarantee" Policy. We can't promise we are perfect, but what we do promise under our "Make It Great" guarantee is that we will diligently resolve your issue and aim to turn you in to a raving fan!

To help us fix this issue for you, could you please e-mail us your order number & details at : experience@nomorerack.com. We promise to get back to you within a maximum of 24 hours with a superb solution.

We look forward to hearing from you and resolving this for you. Again, sorry for the inconvenience.

Always here to help!
Customer Relations
Nomorerack - Everything You Love, For Less.

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No More Rack CS
, US
Jan 18, 2013 9:39 am EST
Verified customer This comment was posted by a verified customer. Learn more

Hi Forein,

We are so sorry to hear about the trouble with your order. At NMR, nothing is more important than a perfect shopping experience. Our customer relations team is around 24/7, to help resolve your issue with our "Make It Great Guarantee" Policy. We can't promise we are perfect, but what we do promise under our "Make It Great" guarantee is that we will diligently resolve your issue and aim to turn you in to a raving fan!

To help us fix this issue for you, could you please e-mail us your order number & details at : experience@nomorerack.com. We promise to get back to you within a maximum of 24 hours with a superb solution.

We look forward to hearing from you and resolving this for you. Again, sorry for the inconvenience.

Always here to help!
Customer Relations
Nomorerack - Everything You Love, For Less.

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Tina Labriel
Los Angeles, US
Jan 17, 2013 10:02 pm EST

This is twobadhand, I was so excited to find nomore rack.com but the problem i'm having is I, hav'nt even got have of my orders, which were ordered way before the xmas rush.now I have recived an email, regarding this, but guys were way passed the middle of jan, 2013, so can someone at lease contacted me, to let me know if am going to get the things i'v already orderd or what, I.will say am happy with the few things that, I did get and what kind of discount will .I BE GETTING FOR ALL THIS WAITING AM GOING THOUGH.i JUST HOPE THIS IS A GOOD SITE BECAUSE, I INTERDUCED SO MANY OF MY FRIENDS TO THIS SITE, THANK YOU TWOBADHANDS,

Queen Anny56
Queen Anny56
Weed, US
Jan 16, 2013 8:32 pm EST
Verified customer This comment was posted by a verified customer. Learn more

Are you kidding me? I just spent over an hour on the phone trying to return an item that could have been handled in 5 minutes! Terrible customer service! Whoever is training your customer service department needs some training of their own. I have NEVER seen anything like this! It was definitely NOT 'Make It Great'.

I don't think you need to be losing customers at this time, so why do you choose to chase them away?

As a customer who has ordered from you many times, I was so disappointed today and canceled the order I was prepared to place. Kathy England - Weed, California

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No More Rack CS
, US
Jan 16, 2013 9:41 am EST
Verified customer This comment was posted by a verified customer. Learn more

Hi Grinoke,

We are so sorry to hear about the trouble with your order. At NMR, nothing is more important than a perfect shopping experience. Our customer relations team is around 24/7, to help resolve your issue with our "Make It Great Guarantee" Policy. We can't promise we are perfect, but what we do promise under our "Make It Great" guarantee is that we will diligently resolve your issue and aim to turn you in to a raving fan!

To help us fix this issue for you, could you please e-mail us your order number & details at : experience@nomorerack.com. We promise to get back to you within a maximum of 24 hours with a superb solution.

We look forward to hearing from you and resolving this for you. Again, sorry for the inconvenience.

Always here to help!
Customer Relations
Nomorerack - Everything You Love, For Less.

N
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No More Rack CS
, US
Jan 16, 2013 9:29 am EST
Verified customer This comment was posted by a verified customer. Learn more

Hi britmys,

We are so sorry to hear about the trouble with your order. At NMR, nothing is more important than a perfect shopping experience. Our customer relations team is around 24/7, to help resolve your issue with our "Make It Great Guarantee" Policy. We can't promise we are perfect, but what we do promise under our "Make It Great" guarantee is that we will diligently resolve your issue and aim to turn you in to a raving fan!

To help us fix this issue for you, could you please e-mail us your order number & details at : experience@nomorerack.com. We promise to get back to you within a maximum of 24 hours with a superb solution.

We look forward to hearing from you and resolving this for you. Again, sorry for the inconvenience.

Always here to help!
Customer Relations
Nomorerack - Everything You Love, For Less.

J
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Jo#4
Sartell, US
Jan 15, 2013 4:31 pm EST

I ordered name brand boots at an unbelievable price. I paid 22 for them. I never got them. I have waited for 2 months. They have sent an email stating my order was processed, they gave me in store credit, they said that my order had be delivered and gave me a tracking number that was NOT valid. I am disappointed in NoMoreRack and will not order from them again!

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No More Rack CS
, US
Jan 15, 2013 9:34 am EST
Verified customer This comment was posted by a verified customer. Learn more

Hi,

We are so sorry to hear about the trouble with your order. At NMR, nothing is more important than a perfect shopping experience. Our customer relations team is around 24/7, to help resolve your issue with our "Make It Great Guarantee" Policy. We can't promise we are perfect, but what we do promise under our "Make It Great" guarantee is that we will diligently resolve your issue and aim to turn you in to a raving fan!

To help us fix this issue for you, could you please e-mail us your order number & details at : experience@nomorerack.com. We promise to get back to you within a maximum of 24 hours with a superb solution.

We look forward to hearing from you and resolving this for you. Again, sorry for the inconvenience.

Always here to help!
Customer Relations
Nomorerack - Everything You Love, For Less.

N
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No More Rack CS
, US
Jan 15, 2013 9:27 am EST
Verified customer This comment was posted by a verified customer. Learn more

Hi caligurl415,

We are so sorry to hear about the trouble with your order. At NMR, nothing is more important than a perfect shopping experience. Our customer relations team is around 24/7, to help resolve your issue with our "Make It Great Guarantee" Policy. We can't promise we are perfect, but what we do promise under our "Make It Great" guarantee is that we will diligently resolve your issue and aim to turn you in to a raving fan!

To help us fix this issue for you, could you please e-mail us your order number & details at : experience@nomorerack.com. We promise to get back to you within a maximum of 24 hours with a superb solution.

We look forward to hearing from you and resolving this for you. Again, sorry for the inconvenience.

Always here to help!
Customer Relations
Nomorerack - Everything You Love, For Less.

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Valerie T
Lawrenceburg, US
Jan 14, 2013 4:57 pm EST
Verified customer This comment was posted by a verified customer. Learn more

Caligurl415, if nomorerack hasn't sent you your refund, please join us at Nomrerack Consumer's Complaints and hate page on facebook. I joined this page and successfully received a full refund. I also reported NMR to the BBB. This page is an incredible help!

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No More Rack CS
, US
Jan 14, 2013 6:48 am EST
Verified customer This comment was posted by a verified customer. Learn more

Hi Customerserve,

We are so sorry to hear about the trouble with your order. At NMR, nothing is more important than a perfect shopping experience. Our customer relations team is around 24/7, to help resolve your issue with our "Make It Great Guarantee" Policy. We can't promise we are perfect, but what we do promise under our "Make It Great" guarantee is that we will diligently resolve your issue and aim to turn you in to a raving fan!

To help us fix this issue for you, could you please e-mail us your order number & details at : experience@nomorerack.com. We promise to get back to you within a maximum of 24 hours with a superb solution.

We look forward to hearing from you and resolving this for you. Again, sorry for the inconvenience.

Always here to help!
Customer Relations
Nomorerack - Everything You Love, For Less.

N
N
No More Rack CS
, US
Jan 12, 2013 9:23 am EST
Verified customer This comment was posted by a verified customer. Learn more

Hi Olpanes,

We are so sorry to hear about the trouble with your returned order. At NMR, nothing is more important than a perfect shopping experience. Our customer relations team is around 24/7, to help resolve your issue with our "Make It Great Guarantee" Policy. We can't promise we are perfect, but what we do promise under our "Make It Great" guarantee is that we will diligently resolve your issue and aim to turn you in to a raving fan!

To help us fix this issue for you, could you please e-mail us your order number & details at : experience@nomorerack.com. We promise to get back to you within a maximum of 24 hours with a superb solution.

We look forward to hearing from you and resolving this for you. Again, sorry for the inconvenience.

Always here to help!
Customer Relations
Nomorerack - Everything You Love, For Less.

N
N
No More Rack CS
, US
Jul 28, 2016 4:33 am EDT
Verified customer This comment was posted by a verified customer. Learn more

Hi Corben,

We are so sorry to hear about the trouble with your order. At NMR, nothing is more important than a perfect shopping experience. Our customer relations team is around 24/7, to help resolve your issue with our "Make It Great Guarantee" Policy. We can't promise we are perfect, but what we do promise under our "Make It Great" guarantee is that we will diligently resolve your issue and aim to turn you in to a raving fan!

To help us fix this issue for you, could you please e-mail us your order number & details at : experience@nomorerack.com. We promise to get back to you within a maximum of 24 hours with a superb solution.

We look forward to hearing from you and resolving this for you. Again, sorry for the inconvenience.

Always here to help!
Customer Relations
Nomorerack - Everything You Love, For Less.

N
N
No More Rack CS
, US
Jan 12, 2013 9:15 am EST
Verified customer This comment was posted by a verified customer. Learn more

Hi Tielkite,

We are so sorry to hear about the trouble with your order. At NMR, nothing is more important than a perfect shopping experience. Our customer relations team is around 24/7, to help resolve your issue with our "Make It Great Guarantee" Policy. We can't promise we are perfect, but what we do promise under our "Make It Great" guarantee is that we will diligently resolve your issue and aim to turn you in to a raving fan!

To help us fix this issue for you, could you please e-mail us your order number & details at : experience@nomorerack.com. We promise to get back to you within a maximum of 24 hours with a superb solution.

We look forward to hearing from you and resolving this for you. Again, sorry for the inconvenience.

Always here to help!
Customer Relations
Nomorerack - Everything You Love, For Less.

N
N
No More Rack CS
, US
Jan 12, 2013 9:12 am EST
Verified customer This comment was posted by a verified customer. Learn more

Hi maybird,

Please let us know how we can be of service. At NMR, nothing is more important than a perfect shopping experience. Our customer relations team is around 24/7, to help resolve your issue with our "Make It Great Guarantee" Policy. We can't promise we are perfect, but what we do promise under our "Make It Great" guarantee is that we will diligently resolve your issue and aim to turn you in to a raving fan!

Please don't hesitate to e-mail us your concern and order number at : experience@nomorerack.com. We promise to get back to you within a maximum of 24 hours with a superb solution.

We look forward to hearing from you and resolving this for you. Again, sorry for the inconvenience.

Always here to help!
Customer Relations
Nomorerack - Everything You Love, For Less.

K
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kyle folds
Panama City Beach, US
Jan 11, 2013 11:44 pm EST

Never had any problems with nomorerack.com

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No More Rack CS
, US
Jan 11, 2013 9:17 am EST
Verified customer This comment was posted by a verified customer. Learn more

Hi,

We are so sorry to hear about the trouble with your order. At NMR, nothing is more important than a perfect shopping experience. Our customer relations team is around 24/7, to help resolve your issue with our "Make It Great Guarantee" Policy. We can't promise we are perfect, but what we do promise under our "Make It Great" guarantee is that we will diligently resolve your issue and aim to turn you in to a raving fan!

To help us fix this issue for you, could you please e-mail us your order number & details at : experience@nomorerack.com. We promise to get back to you within a maximum of 24 hours with a superb solution.

We look forward to hearing from you and resolving this for you. Again, sorry for the inconvenience.

Always here to help!
Customer Relations
Nomorerack - Everything You Love, For Less.

N
N
No More Rack CS
, US
Jan 10, 2013 9:55 am EST
Verified customer This comment was posted by a verified customer. Learn more

Hi kwatt,

We are so sorry to hear about the trouble with your order. At NMR, nothing is more important than a perfect shopping experience. Our customer relations team is around 24/7, to help resolve your issue with our "Make It Great Guarantee" Policy. We can't promise we are perfect, but what we do promise under our "Make It Great" guarantee is that we will diligently resolve your issue and aim to turn you in to a raving fan!

To help us fix this issue for you, could you please e-mail us your order number & details at : experience@nomorerack.com. We promise to get back to you within a maximum of 24 hours with a superb solution.

We look forward to hearing from you and resolving this for you. Again, sorry for the inconvenience.

Always here to help!
Customer Relations
Nomorerack - Everything You Love, For Less.

N
N
No More Rack CS
, US
Jan 10, 2013 9:43 am EST
Verified customer This comment was posted by a verified customer. Learn more

Hi Virsrame,

We are so sorry to hear about the trouble with your returned order. At NMR, nothing is more important than a perfect shopping experience. Our customer relations team is around 24/7, to help resolve your issue with our "Make It Great Guarantee" Policy. We can't promise we are perfect, but what we do promise under our "Make It Great" guarantee is that we will diligently resolve your issue and aim to turn you in to a raving fan!

To help us fix this issue for you, could you please e-mail us your order number & details at : experience@nomorerack.com. We promise to get back to you within a maximum of 24 hours with a superb solution.

We look forward to hearing from you and resolving this for you. Again, sorry for the inconvenience.

Always here to help!
Customer Relations
Nomorerack - Everything You Love, For Less.

N
N
No More Rack CS
, US
Jan 10, 2013 9:41 am EST
Verified customer This comment was posted by a verified customer. Learn more

Hi Coltushe,

We are so sorry to hear about the trouble with your order. At NMR, nothing is more important than a perfect shopping experience. Our customer relations team is around 24/7, to help resolve your issue with our "Make It Great Guarantee" Policy. We can't promise we are perfect, but what we do promise under our "Make It Great" guarantee is that we will diligently resolve your issue and aim to turn you in to a raving fan!

To help us fix this issue for you, could you please e-mail us your order number & details at : experience@nomorerack.com. We promise to get back to you within a maximum of 24 hours with a superb solution.

We look forward to hearing from you and resolving this for you. Again, sorry for the inconvenience.

Always here to help!
Customer Relations
Nomorerack - Everything You Love, For Less.

N
N
No More Rack CS
, US
Jan 10, 2013 9:32 am EST
Verified customer This comment was posted by a verified customer. Learn more

Hi Nurepe,

We are so sorry to hear about the trouble with your order. At NMR, nothing is more important than a perfect shopping experience. Our customer relations team is around 24/7, to help resolve your issue with our "Make It Great Guarantee" Policy. We can't promise we are perfect, but what we do promise under our "Make It Great" guarantee is that we will diligently resolve your issue and aim to turn you in to a raving fan!

To help us fix this issue for you, could you please e-mail us your order number & details at : experience@nomorerack.com. We promise to get back to you within a maximum of 24 hours with a superb solution.

We look forward to hearing from you and resolving this for you. Again, sorry for the inconvenience.

Always here to help!
Customer Relations
Nomorerack - Everything You Love, For Less.

N
N
No More Rack CS
, US
Jan 09, 2013 10:01 am EST
Verified customer This comment was posted by a verified customer. Learn more

Hi Grupeshe,

We are so sorry to hear about the trouble with your order. At NMR, nothing is more important than a perfect shopping experience. Our customer relations team is around 24/7, to help resolve your issue with our "Make It Great Guarantee" Policy. We can't promise we are perfect, but what we do promise under our "Make It Great" guarantee is that we will diligently resolve your issue and aim to turn you in to a raving fan!

To help us fix this issue for you, could you please e-mail us your order number & details at : experience@nomorerack.com. We promise to get back to you within a maximum of 24 hours with a superb solution.

Look forward to hearing from you, and resolving this for you. Again, sorry for the inconvenience.

Always here to help!
Customer Relations
Nomorerack - Everything You Love, For Less.

N
N
No More Rack CS
, US
Jan 07, 2013 9:49 am EST
Verified customer This comment was posted by a verified customer. Learn more

Hi woodkutz,

We are so sorry to hear about the trouble with your order. At NMR, nothing is more important than a perfect shopping experience. Our customer relations team is around 24/7, to help resolve your issue with our "Make It Great Guarantee" Policy. We can't promise we are perfect, but what we do promise under our "Make It Great" guarantee is that we will diligently resolve your issue and aim to turn you in to a raving fan!

To help us fix this issue for you, could you please e-mail us your order number & details at : experience@nomorerack.com. We promise to get back to you within a maximum of 24 hours with a superb solution.

Look forward to hearing from you, and resolving this for you. Again, sorry for the inconvenience.

Always here to help!
Customer Relations
Nomorerack - Everything You Love, For Less.

N
N
No More Rack CS
, US
Jan 05, 2013 10:07 pm EST
Verified customer This comment was posted by a verified customer. Learn more

Hi tanager,

We are so sorry to hear about the trouble with your order. At NMR, nothing is more important than a perfect shopping experience. Our customer relations team is around 24/7, to help resolve your issue with our "Make It Great Guarantee" Policy. We can't promise we are perfect, but what we do promise under our "Make It Great" guarantee is that we will diligently resolve your issue and aim to turn you in to a raving fan!

To help us fix this issue for you, could you please e-mail us your order number & details at : experience@nomorerack.com. We promise to get back to you within a maximum of 24 hours with a superb solution.

Look forward to hearing from you, and resolving this for you. Again, sorry for the inconvenience.

Always here to help!
Customer Relations
Nomorerack - Everything You Love, For Less.

N
N
No More Rack CS
, US
Jan 05, 2013 10:02 pm EST
Verified customer This comment was posted by a verified customer. Learn more

Hi,

We are so sorry to hear about the trouble with your order. At NMR, nothing is more important than a perfect shopping experience. Our customer relations team is around 24/7, to help resolve your issue with our "Make It Great Guarantee" Policy. We can't promise we are perfect, but what we do promise under our "Make It Great" guarantee is that we will diligently resolve your issue and aim to turn you in to a raving fan!

To help us fix this issue for you, could you please e-mail us your order number & details at : experience@nomorerack.com. We promise to get back to you within a maximum of 24 hours with a superb solution.

Look forward to hearing from you, and resolving this for you. Again, sorry for the inconvenience.

Always here to help!
Customer Relations
Nomorerack - Everything You Love, For Less.

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