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CB Online Shopping Choxi / NoMoreRack.com Nomorerack is selling counterfeit Beats by Dr. Dre headphones
Choxi / NoMoreRack.com

Choxi / NoMoreRack.com review: Nomorerack is selling counterfeit Beats by Dr. Dre headphones 324

G
Author of the review
6:06 am EST
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Nomorerack is selling counterfeit Beats by Dr. Dre headphones. We received our pair on Christmas eve. They were not in a manufacturers box and did not include an owners manual. We thought for a second that these were perhaps customer returns or refurbished products, which would explaint the great price. We called today to ask and were told that these actual ship direct from a wholesaler who is well known on "webutation" for selling replica products. Nomorerack did not have any information on the product. Did nomorerack.com even investigate this seller? If they had they would have known immediately that this seller pushes fakes! There are several online complaints regarding this issue, all popping up since they first offered these a few weeks ago. Yet today they are selling more of these, now knowing that these are fake! Nomorerack offered to have us return these for a refund or an exchage. An exchange for what? Another set of counterfeits without a box or packaging? How do we send the product back for a refund when they were sent without a box and no packaging! If nomorerack is now aware these are fake they should give immediate refunds. Those of us who bought these are now going to scrounge to go get the real thing. Why should we pay return shipping and wait for a refund? I will be happy to send these back but want immediately repayment and paid return shipping! No one should have to wait for their money on a counterfeit product. I will spend the day spreading this online. Do NOT buy from this website!

324 comments
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No More Rack CS
, US
Dec 04, 2013 10:26 am EST
Verified customer This comment was posted by a verified customer. Learn more

Hi,

We are so sorry to hear about the trouble with your order. At NMR, nothing is more important than a perfect shopping experience. Our customer relations team is around 24/7, to help resolve your issue with our "Make It Great Guarantee" Policy. We can't promise we are perfect, but what we do promise under our "Make It Great" guarantee is that we will diligently resolve your issue and aim to turn you in to a raving fan!

To help us fix this issue for you, could you please e-mail us your order number & details at : experience@nomorerack.com ? We promise to get back to you within a maximum of 24 hours with a superb solution.

We look forward to hearing from you and resolving this for you. Again, sorry for the inconvenience.

Always here to help!
Customer Relations
Nomorerack - Everything You Love, For Less.

N
N
No More Rack CS
, US
Dec 02, 2013 9:46 am EST
Verified customer This comment was posted by a verified customer. Learn more

Hi,

We are so sorry to hear about the trouble with your order. At NMR, nothing is more important than a perfect shopping experience. Our customer relations team is around 24/7, to help resolve your issue with our "Make It Great Guarantee" Policy. We can't promise we are perfect, but what we do promise under our "Make It Great" guarantee is that we will diligently resolve your issue and aim to turn you in to a raving fan!

To help us fix this issue for you, could you please e-mail us your order number & details at : experience@nomorerack.com ? We promise to get back to you within a maximum of 24 hours with a superb solution.

We look forward to hearing from you and resolving this for you. Again, sorry for the inconvenience.

Always here to help!
Customer Relations
Nomorerack - Everything You Love, For Less.

N
N
No More Rack CS
, US
Dec 02, 2013 9:41 am EST
Verified customer This comment was posted by a verified customer. Learn more

Hi,

Please accept our sincere apologies for the inconvenience. At NMR, nothing is more important than a perfect shopping experience. Our customer relations team is around 24/7, to help resolve your issue with our "Make It Great Guarantee" Policy. We can't promise we are perfect, but what we do promise under our "Make It Great" guarantee is that we will diligently resolve your issue and aim to turn you in to a raving fan!

To help us fix this issue for you, could you please e-mail us your details at : experience@nomorerack.com ? We promise to get back to you within a maximum of 24 hours with a superb solution.

We look forward to hearing from you and resolving this for you. Again, sorry for the inconvenience.

Always here to help!
Customer Relations
Nomorerack - Everything You Love, For Less.

N
N
No More Rack CS
, US
Nov 20, 2013 9:18 am EST
Verified customer This comment was posted by a verified customer. Learn more

Hi,

We are so sorry to hear about the trouble with your order. At NMR, nothing is more important than a perfect shopping experience. Our customer relations team is around 24/7, to help resolve your issue with our "Make It Great Guarantee" Policy. We can't promise we are perfect, but what we do promise under our "Make It Great" guarantee is that we will diligently resolve your issue and aim to turn you in to a raving fan!

To help us fix this issue for you, could you please e-mail us your order number & details at : experience@nomorerack.com ? We promise to get back to you within a maximum of 24 hours with a superb solution.

We look forward to hearing from you and resolving this for you. Again, sorry for the inconvenience.

Always here to help!
Customer Relations
Nomorerack - Everything You Love, For Less.

N
N
No More Rack CS
, US
Nov 14, 2013 9:12 am EST
Verified customer This comment was posted by a verified customer. Learn more

Hi,

We are so sorry to hear about the trouble with your order. At NMR, nothing is more important than a perfect shopping experience. Our customer relations team is around 24/7, to help resolve your issue with our "Make It Great Guarantee" Policy. We can't promise we are perfect, but what we do promise under our "Make It Great" guarantee is that we will diligently resolve your issue and aim to turn you in to a raving fan!

To help us fix this issue for you, could you please e-mail us your order number & details at : experience@nomorerack.com ? We promise to get back to you within a maximum of 24 hours with a superb solution.

We look forward to hearing from you and resolving this for you. Again, sorry for the inconvenience.

Always here to help!
Customer Relations
Nomorerack - Everything You Love, For Less.

N
N
No More Rack CS
, US
Nov 11, 2013 8:55 am EST
Verified customer This comment was posted by a verified customer. Learn more

Hi,

We are so sorry to hear about the trouble with your order. At NMR, nothing is more important than a perfect shopping experience. Our customer relations team is around 24/7, to help resolve your issue with our "Make It Great Guarantee" Policy. We can't promise we are perfect, but what we do promise under our "Make It Great" guarantee is that we will diligently resolve your issue and aim to turn you in to a raving fan!

Thank you for posting your email address. We have gone ahead and sent you an email to the email address we have on file regarding the steps taken to have this matter resolved. Should you have any further concerns or inquiries regarding this concern, please feel free to reply back to that message. Again, sorry for the inconvenience.

Always here to help!
Customer Relations
Nomorerack - Everything You Love, For Less.

N
N
No More Rack CS
, US
Nov 08, 2013 8:56 am EST
Verified customer This comment was posted by a verified customer. Learn more

Hi,

We are so sorry to hear about the trouble with your order. At NMR, nothing is more important than a perfect shopping experience. Our customer relations team is around 24/7, to help resolve your issue with our "Make It Great Guarantee" Policy. We can't promise we are perfect, but what we do promise under our "Make It Great" guarantee is that we will diligently resolve your issue and aim to turn you in to a raving fan!

To help us fix this issue for you, could you please e-mail us your order number & details at : experience@nomorerack.com ? We promise to get back to you within a maximum of 24 hours with a superb solution.

We look forward to hearing from you and resolving this for you. Again, sorry for the inconvenience.

Always here to help!
Customer Relations
Nomorerack - Everything You Love, For Less.

L
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ljjperry
American Canyon, US
Nov 07, 2013 5:31 pm EST
Verified customer This comment was posted by a verified customer. Learn more

You might want to contact Fedex if they said they delivered it...the store sent it...Fedex lost it so they need to investigate...after you let Fedex know...then let the store know...Just going by experience that when a company says they delivered it...they had their hands on it AFTER the store so it is their fault!

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tanager
Latrobe, US
Dec 31, 2012 3:35 pm EST
Verified customer This comment was posted by a verified customer. Learn more

After hearing about this site on The View, I thought I'd check it out to see what kind of deals they had. Several items were very appealing, i.e. Ugg boots and discounted clothing; however, I thought I'd start with a very small purchase to see if I was satisfied before I bought anything more expensive. I spent $9 on (2) "cubic zirconia" tennis bracelets. The picture was lovely, and they were supposed to be worth $100! They arrived in a reasonable amount of time----the 2 bracelets, very shiny indeed, but strung together on stretchy wire like cheap ones you can get in the Dollar Store. I already have 1 cubic zirconia tennis bracelet, and believe me, these are NOT cubic zirconia. I definitely will not be giving them as gifts as I had planned. I'd be embarrassed to give them! $9 for a 50 cent item--Wow! They are cheap, cheap, cheap! Guess my nieces will get them for playing dress-up, although they'll probably break before they get to use them much. All I can say is, I'm glad I didn't spend more than $9 to learn the lesson to NEVER use this company again. I hope they don't get away with their scamming for very much longer. I feel badly for the people who did Christmas shopping on this site. If the products they ended up getting were as crappy as these bracelets, I'm sure they're very (justifiably) upset! Yes, they should be reported to the Attorney General.

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Missyann
Simpsonville, US
Nov 14, 2012 8:19 am EST
Verified customer This comment was posted by a verified customer. Learn more

DO NOT buy anything from this company. It is a scam and they will NOT refund your money. The merchandise is not what they claim it to be ! SO STAY AWAY !

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No More Rack CS
, US
Sep 20, 2013 8:19 am EDT
Verified customer This comment was posted by a verified customer. Learn more

Hi Ms. Roberts,

We are so sorry to hear about the trouble with your order. At NMR, nothing is more important than a perfect shopping experience. Our customer relations team is around 24/7, to help resolve your issue with our "Make It Great Guarantee" Policy. We can't promise we are perfect, but what we do promise under our "Make It Great" guarantee is that we will diligently resolve your issue and aim to turn you in to a raving fan!

To help us fix this issue for you, could you please e-mail us your order number & details at : experience@nomorerack.com ? We promise to get back to you within a maximum of 24 hours with a superb solution.

We look forward to hearing from you and resolving this for you. Again, sorry for the inconvenience.

Always here to help!
Customer Relations
Nomorerack - Everything You Love, For Less.

N
N
No More Rack CS
, US
Sep 17, 2013 8:44 am EDT
Verified customer This comment was posted by a verified customer. Learn more

Hi Mrs. Squeeze,

We are so sorry to hear about the trouble with your order. At NMR, nothing is more important than a perfect shopping experience. Our customer relations team is around 24/7, to help resolve your issue with our "Make It Great Guarantee" Policy. We can't promise we are perfect, but what we do promise under our "Make It Great" guarantee is that we will diligently resolve your issue and aim to turn you in to a raving fan!

To help us fix this issue for you, could you please e-mail us your order number & details at : experience@nomorerack.com ? We promise to get back to you within a maximum of 24 hours with a superb solution.

We look forward to hearing from you and resolving this for you. Again, sorry for the inconvenience.

Always here to help!
Customer Relations
Nomorerack - Everything You Love, For Less.

N
N
No More Rack CS
, US
Aug 26, 2013 9:23 am EDT
Verified customer This comment was posted by a verified customer. Learn more

Hi,

We are so sorry to hear about the trouble with your order. At NMR, nothing is more important than a perfect shopping experience. Our customer relations team is around 24/7, to help resolve your issue with our "Make It Great Guarantee" Policy. We can't promise we are perfect, but what we do promise under our "Make It Great" guarantee is that we will diligently resolve your issue and aim to turn you in to a raving fan!

To help us fix this issue for you, could you please e-mail us your order number & details at : experience@nomorerack.com ? We promise to get back to you within a maximum of 24 hours with a superb solution.

We look forward to hearing from you and resolving this for you. Again, sorry for the inconvenience.

Always here to help!
Customer Relations
Nomorerack - Everything You Love, For Less.

N
N
No More Rack CS
, US
Jul 26, 2013 7:34 am EDT
Verified customer This comment was posted by a verified customer. Learn more

Hi Momsone,

We are so sorry to hear about the trouble with your order. At NMR, nothing is more important than a perfect shopping experience. Our customer relations team is around 24/7, to help resolve your issue with our "Make It Great Guarantee" Policy. We can't promise we are perfect, but what we do promise under our "Make It Great" guarantee is that we will diligently resolve your issue and aim to turn you in to a raving fan!

To help us fix this issue for you, could you please e-mail us your order number & details at : experience@nomorerack.com ? We promise to get back to you within a maximum of 24 hours with a superb solution.

We look forward to hearing from you and resolving this for you. Again, sorry for the inconvenience.

Always here to help!
Customer Relations
Nomorerack - Everything You Love, For Less.

C
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cgirl
Spring Grove, US
Jul 17, 2013 10:10 am EDT

I bought a pair of Ray Ban sunglasses from them that are fake!

N
N
No More Rack CS
, US
Jun 07, 2013 7:59 am EDT
Verified customer This comment was posted by a verified customer. Learn more

Hi,

We are so sorry to hear about the trouble with your order. At NMR, nothing is more important than a perfect shopping experience. Our customer relations team is around 24/7, to help resolve your issue with our "Make It Great Guarantee" Policy. We can't promise we are perfect, but what we do promise under our "Make It Great" guarantee is that we will diligently resolve your issue and aim to turn you in to a raving fan!

To help us fix this issue for you, could you please e-mail us your order number & details at : experience@nomorerack.com ? We promise to get back to you within a maximum of 24 hours with a superb solution.

We look forward to hearing from you and resolving this for you. Again, sorry for the inconvenience.

Always here to help!
Customer Relations
Nomorerack - Everything You Love, For Less.

B
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Becca NC
Concord, US
Jun 03, 2013 7:35 am EDT
Verified customer This comment was posted by a verified customer. Learn more

I did email all info over. I did get a reply saying the same thing as the first email that did not have my info. Please I am just.making sure.other people are aware of the lies. Lack of customer service. Lack of CARE. The reps have.so if they order they know what to expect. I did my part in letting other buyers know before they order. I will make sure its aware everywhere.

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No More Rack CS
, US
Jun 03, 2013 6:49 am EDT
Verified customer This comment was posted by a verified customer. Learn more

Hi Becca NC,

We are so sorry to hear about the trouble with your order. At NMR, nothing is more important than a perfect shopping experience. Our customer relations team is around 24/7, to help resolve your issue with our "Make It Great Guarantee" Policy. We can't promise we are perfect, but what we do promise under our "Make It Great" guarantee is that we will diligently resolve your issue and aim to turn you in to a raving fan!

To help us fix this issue for you, could you please e-mail us your order number & details at : experience@nomorerack.com ? We promise to get back to you within a maximum of 24 hours with a superb solution.

We look forward to hearing from you and resolving this for you. Again, sorry for the inconvenience.

Always here to help!
Customer Relations
Nomorerack - Everything You Love, For Less.

N
N
No More Rack CS
, US
May 13, 2013 7:14 am EDT
Verified customer This comment was posted by a verified customer. Learn more

Hi,

We are so sorry to hear about the trouble with your order. At NMR, nothing is more important than a perfect shopping experience. Our customer relations team is around 24/7, to help resolve your issue with our "Make It Great Guarantee" Policy. We can't promise we are perfect, but what we do promise under our "Make It Great" guarantee is that we will diligently resolve your issue and aim to turn you in to a raving fan!

To help us fix this issue for you, could you please e-mail us your order number & details at : experience@nomorerack.com ? We promise to get back to you within a maximum of 24 hours with a superb solution.

We look forward to hearing from you and resolving this for you. Again, sorry for the inconvenience.

Always here to help!
Customer Relations
Nomorerack - Everything You Love, For Less.

D
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DONTSHOPNOMORERACK
, US
May 06, 2013 3:32 pm EDT

Purchased a Beats By Dre Beatbox from nomorerack.com and when received it was not in a box, didn't come with accessories that should have been included or a manual nor did the item description state that it was a refurbished item, speaker covers were loose and popped off as soon as it was touched. Returned item and was promised a credit back to my debit card which was original payment method only to be given a store credit for their website after a dispute was filed through my bank. Customer service barely speak english and give you the run around. Took weeks after return to even get the credit. SUPER SCAM, DO NOT BUY FROM AND IF YOU HAVE FILE A COMPLAINT WITH THE BETTER BUSINESS BUREAU AND ATTORNEY GENERAL. I can bet my last dollar there will be a class action lawsuit eventually.

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MarezyDotes
Coopersville, US
May 04, 2013 6:26 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

Sorry, but had your chances to help me during several emails with "Max" who, I feel was having a fun time because of my frustration with your attitude concerning my order. We have a saying "fool me once, shame on you, fool me twice, shame on me". I will never deal with you again, and I will warn everyone that I know to avoid you. I am not the only customer disgusted with your service.

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MarezyDotes
Coopersville, US
May 04, 2013 6:23 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

Sorry, You had your chances before I posted to this site. I got the feeling that this "Max" was having a good time laughing at me because I was so frustrated. We have a saying in this country..."you fooled me once, shame on you; you fooled me twice shame on me." I want nothing to do with you EVER AGAIN.

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No More Rack CS
, US
May 03, 2013 9:00 am EDT
Verified customer This comment was posted by a verified customer. Learn more

Hi,

We are so sorry to hear about the trouble with your order. At NMR, nothing is more important than a perfect shopping experience. Our customer relations team is around 24/7, to help resolve your issue with our "Make It Great Guarantee" Policy. We can't promise we are perfect, but what we do promise under our "Make It Great" guarantee is that we will diligently resolve your issue and aim to turn you in to a raving fan!

To help us fix this issue for you, could you please e-mail us your order number & details at : experience@nomorerack.com ? We promise to get back to you within a maximum of 24 hours with a superb solution.

We look forward to hearing from you and resolving this for you. Again, sorry for the inconvenience.

Always here to help!
Customer Relations
Nomorerack - Everything You Love, For Less.

N
N
No More Rack CS
, US
May 01, 2013 8:16 am EDT
Verified customer This comment was posted by a verified customer. Learn more

Hi elginman,

We are so sorry to hear about the trouble with your order. At NMR, nothing is more important than a perfect shopping experience. Our customer relations team is around 24/7, to help resolve your issue with our "Make It Great Guarantee" Policy. We can't promise we are perfect, but what we do promise under our "Make It Great" guarantee is that we will diligently resolve your issue and aim to turn you in to a raving fan!

To help us fix this issue for you, could you please e-mail us your order number & details at : experience@nomorerack.com ? We promise to get back to you within a maximum of 24 hours with a superb solution.

We look forward to hearing from you and resolving this for you. Again, sorry for the inconvenience.

Always here to help!
Customer Relations
Nomorerack - Everything You Love, For Less.

N
N
No More Rack CS
, US
Apr 18, 2013 9:23 am EDT
Verified customer This comment was posted by a verified customer. Learn more

Hi,

We are so sorry to hear about the trouble with your order. At NMR, nothing is more important than a perfect shopping experience. Our customer relations team is around 24/7, to help resolve your issue with our "Make It Great Guarantee" Policy. We can't promise we are perfect, but what we do promise under our "Make It Great" guarantee is that we will diligently resolve your issue and aim to turn you in to a raving fan!

To help us fix this issue for you, could you please e-mail us your order number & details at : experience@nomorerack.com. We promise to get back to you within a maximum of 24 hours with a superb solution.

We look forward to hearing from you and resolving this for you. Again, sorry for the inconvenience.

Always here to help!
Customer Relations
Nomorerack - Everything You Love, For Less.

N
N
No More Rack CS
, US
Apr 15, 2013 9:46 am EDT
Verified customer This comment was posted by a verified customer. Learn more

Hi,

We are so sorry to hear about the trouble with your order. At NMR, nothing is more important than a perfect shopping experience. Our customer relations team is around 24/7, to help resolve your issue with our "Make It Great Guarantee" Policy. We can't promise we are perfect, but what we do promise under our "Make It Great" guarantee is that we will diligently resolve your issue and aim to turn you in to a raving fan!

To help us fix this issue for you, could you please e-mail us your order number & details at : experience@nomorerack.com. We promise to get back to you within a maximum of 24 hours with a superb solution.

We look forward to hearing from you and resolving this for you. Again, sorry for the inconvenience.

Always here to help!
Customer Relations
Nomorerack - Everything You Love, For Less.

R
R
rebalilnel
Ritzville, US
Apr 06, 2013 10:06 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

When you try to email them everyday for answers that they are not giving you, they banned me from making comments on merchandise or asking for why my order has not been shipped or commenting on others posts, or posting on their facebook page, now all i can do is email them, I have been nothing but polite to them.

N
N
No More Rack CS
, US
Apr 05, 2013 9:37 am EDT
Verified customer This comment was posted by a verified customer. Learn more

Hi,

We are so sorry to hear about the trouble with your order. At NMR, nothing is more important than a perfect shopping experience. Our customer relations team is around 24/7, to help resolve your issue with our "Make It Great Guarantee" Policy. We can't promise we are perfect, but what we do promise under our "Make It Great" guarantee is that we will diligently resolve your issue and aim to turn you in to a raving fan!

To help us fix this issue for you, could you please e-mail us your order number & details at : experience@nomorerack.com ? We promise to get back to you within a maximum of 24 hours with a superb solution.

We look forward to hearing from you and resolving this for you. Again, sorry for the inconvenience.

Always here to help!
Customer Relations
Nomorerack - Everything You Love, For Less.

N
N
No More Rack CS
, US
Apr 04, 2013 9:26 am EDT
Verified customer This comment was posted by a verified customer. Learn more

Hi,

We are so sorry to hear about the trouble with your order. At NMR, nothing is more important than a perfect shopping experience. Our customer relations team is around 24/7, to help resolve your issue with our "Make It Great Guarantee" Policy. We can't promise we are perfect, but what we do promise under our "Make It Great" guarantee is that we will diligently resolve your issue and aim to turn you in to a raving fan!

To help us fix this issue for you, could you please e-mail us your order number & details at : experience@nomorerack.com. We promise to get back to you within a maximum of 24 hours with a superb solution.

We look forward to hearing from you and resolving this for you. Again, sorry for the inconvenience.

Always here to help!
Customer Relations
Nomorerack - Everything You Love, For Less.

N
N
No More Rack CS
, US
Apr 04, 2013 9:23 am EDT
Verified customer This comment was posted by a verified customer. Learn more

Hi,

We are so sorry to hear about the trouble with your order. At NMR, nothing is more important than a perfect shopping experience. Our customer relations team is around 24/7, to help resolve your issue with our "Make It Great Guarantee" Policy. We can't promise we are perfect, but what we do promise under our "Make It Great" guarantee is that we will diligently resolve your issue and aim to turn you in to a raving fan!

To help us fix this issue for you, could you please e-mail us your order number & details at : experience@nomorerack.com. We promise to get back to you within a maximum of 24 hours with a superb solution.

We look forward to hearing from you and resolving this for you. Again, sorry for the inconvenience.

Always here to help!
Customer Relations
Nomorerack - Everything You Love, For Less.

N
N
No More Rack CS
, US
Apr 03, 2013 9:35 am EDT
Verified customer This comment was posted by a verified customer. Learn more

Hi,

We are so sorry to hear about the trouble with your order. At NMR, nothing is more important than a perfect shopping experience. Our customer relations team is around 24/7, to help resolve your issue with our "Make It Great Guarantee" Policy. We can't promise we are perfect, but what we do promise under our "Make It Great" guarantee is that we will diligently resolve your issue and aim to turn you in to a raving fan!

To help us fix this issue for you, could you please e-mail us your order number & details at : experience@nomorerack.com. We promise to get back to you within a maximum of 24 hours with a superb solution.

We look forward to hearing from you and resolving this for you. Again, sorry for the inconvenience.

Always here to help!
Customer Relations
Nomorerack - Everything You Love, For Less.

N
N
No More Rack CS
, US
Apr 02, 2013 9:22 am EDT
Verified customer This comment was posted by a verified customer. Learn more

Hi Baywoo,

We are so sorry to hear about the trouble with your order. At NMR, nothing is more important than a perfect shopping experience. Our customer relations team is around 24/7, to help resolve your issue with our "Make It Great Guarantee" Policy. We can't promise we are perfect, but what we do promise under our "Make It Great" guarantee is that we will diligently resolve your issue and aim to turn you in to a raving fan!

To help us fix this issue for you, could you please e-mail us your order number & details at : experience@nomorerack.com. We promise to get back to you within a maximum of 24 hours with a superb solution.

We look forward to hearing from you and resolving this for you. Again, sorry for the inconvenience.

Always here to help!
Customer Relations
Nomorerack - Everything You Love, For Less.

N
N
No More Rack CS
, US
Mar 29, 2013 9:30 am EDT
Verified customer This comment was posted by a verified customer. Learn more

Hi ps02,

We are so sorry to hear about the trouble with your order. At NMR, nothing is more important than a perfect shopping experience. Our customer relations team is around 24/7, to help resolve your issue with our "Make It Great Guarantee" Policy. We can't promise we are perfect, but what we do promise under our "Make It Great" guarantee is that we will diligently resolve your issue and aim to turn you in to a raving fan!

To help us fix this issue for you, could you please e-mail us your order number & details at : experience@nomorerack.com ? We promise to get back to you within a maximum of 24 hours with a superb solution.

We look forward to hearing from you and resolving this for you. Again, sorry for the inconvenience.

Always here to help!
Customer Relations
Nomorerack - Everything You Love, For Less.

N
N
No More Rack CS
, US
Mar 25, 2013 9:36 am EDT
Verified customer This comment was posted by a verified customer. Learn more

Hi bugsa,

We are so sorry to hear about the trouble with your order. At NMR, nothing is more important than a perfect shopping experience. Our customer relations team is around 24/7, to help resolve your issue with our "Make It Great Guarantee" Policy. We can't promise we are perfect, but what we do promise under our "Make It Great" guarantee is that we will diligently resolve your issue and aim to turn you in to a raving fan!

To help us fix this issue for you, could you please e-mail us your order number & details at : experience@nomorerack.com. We promise to get back to you within a maximum of 24 hours with a superb solution.

We look forward to hearing from you and resolving this for you. Again, sorry for the inconvenience.

Always here to help!
Customer Relations
Nomorerack - Everything You Love, For Less.

N
N
No More Rack CS
, US
Mar 18, 2013 9:44 am EDT
Verified customer This comment was posted by a verified customer. Learn more

Hi,

We are so sorry to hear about the trouble with your order. At NMR, nothing is more important than a perfect shopping experience. Our customer relations team is around 24/7, to help resolve your issue with our "Make It Great Guarantee" Policy. We can't promise we are perfect, but what we do promise under our "Make It Great" guarantee is that we will diligently resolve your issue and aim to turn you in to a raving fan!

Thank you for posting your email address. We have gone ahead and sent you an email regarding the steps taken to have this matter resolved. Should you have further concerns, please feel free to reply back to that message.

We look forward to hearing from you and resolving this for you. Again, sorry for the inconvenience.

Always here to help!
Customer Relations
Nomorerack - Everything You Love, For Less.

N
N
No More Rack CS
, US
Mar 12, 2013 9:30 am EDT
Verified customer This comment was posted by a verified customer. Learn more

Hi,

We are so sorry to hear about the trouble with your order. At NMR, nothing is more important than a perfect shopping experience. Our customer relations team is around 24/7, to help resolve your issue with our "Make It Great Guarantee" Policy. We can't promise we are perfect, but what we do promise under our "Make It Great" guarantee is that we will diligently resolve your issue and aim to turn you in to a raving fan!

Thank you for posting your Order Number. We have gone ahead and sent you an email to the email address we have on file regarding the steps taken to have this matter resolved. Should you have further concerns, please feel free to reply back to that message.

We look forward to hearing from you and resolving this for you. Again, sorry for the inconvenience.

Always here to help!
Customer Relations
Nomorerack - Everything You Love, For Less.

N
N
No More Rack CS
, US
Mar 12, 2013 9:19 am EDT
Verified customer This comment was posted by a verified customer. Learn more

Hi,

We are so sorry to hear about the trouble with your order. At NMR, nothing is more important than a perfect shopping experience. Our customer relations team is around 24/7, to help resolve your issue with our "Make It Great Guarantee" Policy. We can't promise we are perfect, but what we do promise under our "Make It Great" guarantee is that we will diligently resolve your issue and aim to turn you in to a raving fan!

To help us fix this issue for you, could you please e-mail us your order number & details at : experience@nomorerack.com ? We promise to get back to you within a maximum of 24 hours with a superb solution.

We look forward to hearing from you and resolving this for you. Again, sorry for the inconvenience.

Always here to help!
Customer Relations
Nomorerack - Everything You Love, For Less.

N
N
No More Rack CS
, US
Mar 11, 2013 9:37 am EDT
Verified customer This comment was posted by a verified customer. Learn more

Hi,

We are so sorry to hear about the trouble with your order. At NMR, nothing is more important than a perfect shopping experience. Our customer relations team is around 24/7, to help resolve your issue with our "Make It Great Guarantee" Policy. We can't promise we are perfect, but what we do promise under our "Make It Great" guarantee is that we will diligently resolve your issue and aim to turn you in to a raving fan!

To help us fix this issue for you, could you please e-mail us your order number & details at : experience@nomorerack.com ? We promise to get back to you within a maximum of 24 hours with a superb solution.

We look forward to hearing from you and resolving this for you. Again, sorry for the inconvenience.

Always here to help!
Customer Relations
Nomorerack - Everything You Love, For Less.

K
K
krazycandles
Altoona, US
Mar 02, 2013 12:00 pm EST
Verified customer This comment was posted by a verified customer. Learn more

Dabaune

I finally did get my poor quality merchandise from nomorerack- It was only after I had threatened to get a hold of the Attorney General's office in New York. I screen shot everything I had purchased from them- Tracking numbers, copied all conversations on live chat with them and even saved the phone calls I made in my history on my phone. After all said and done the tracking number became active, Told them if I did not have my results within a certain amount of days that I would contact the Attorney Generals office. Why? The Attorney General's office does not take lightly to businesses such as this.
The consumer protection agency really is not a whole lot of help other than with complaints. The Better Business Bureau is just another waste of time. Just thought I would let you know if you are having a problem with a company, look up all of the companies info- Go to the Attorney General in their state- Tell them what is going on and they will resolve things much quicker.
My Case with no more rack-- Resolved, but the items were not as described.
The keyboard I ordered does not fit the 10" Mid Google android as stated.
The mid androids do not have regular USB ports as stated.
Adapters are going to be a pain to find to convert so I can use a regular USB.
Anyway I hope that this will help you with your problems with Nomorerack.com
Their site needs to be shut down is all I can say. False Advertising, Wrong merchandise, Wrong descriptions, Lies about shipping times, Rude customer Service, The list goes on and on.

N
N
No More Rack CS
, US
Feb 26, 2013 9:27 am EST
Verified customer This comment was posted by a verified customer. Learn more

Hi slicedog,

We are so sorry to hear about the trouble with your order. At NMR, nothing is more important than a perfect shopping experience. Our customer relations team is around 24/7, to help resolve your issue with our "Make It Great Guarantee" Policy. We can't promise we are perfect, but what we do promise under our "Make It Great" guarantee is that we will diligently resolve your issue and aim to turn you in to a raving fan!

To help us fix this issue for you, could you please e-mail us your order number & details at : experience@nomorerack.com. We promise to get back to you within a maximum of 24 hours with a superb solution.

We look forward to hearing from you and resolving this for you. Again, sorry for the inconvenience.

Always here to help!
Customer Relations
Nomorerack - Everything You Love, For Less.

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