I'm sorry to hear that the shipment of your order has been delayed. This is certainly not a normal occurrence with NoMoreRack. Please let me know the order # so that I can look into this matter further. Also, feel free to contact our customer care team at 1-800-538-9798. Again, I apologize for the delayed shipment, but assure you that your items will be sent out soon.
Always here to help,
Ryan - NoMoreRack Customer Care