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no returns allowed
Complaint Rating: 
Company information:
Direct TV
59 Dale Avenue
United States
Phone: 978-534-8321
After purchasing an RF multiroom remote control per the advice of a Direct TV Salesperson (who assured me that this remote would operate my specific model receiver D12-300, from any room in the house). Well it does not operate the receiver in the RF function at all. I called to return the remote for a refund and was told that Direct TV does not allow for any returns of remote controls and that there was no way for me to get a refund of the $31.50 paid up front for the remote. even though it was purchased on the advice of the Direct TV representative. I only want my money back!
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