I don't know who will read this, but I hope it is the folks at support.regcure.com. I did like the previous complaint, downloaded the free scan, and later purchased for 29.95 the full program. But then I too did not receive the e-mail that gives me the registery key. I'm not even sure who I am supposed to contact about this. I would like to try it but I need someone to make it possible as I have paid for it. Thank you.