Complaint Rating:

Company information:
Partstrain.com
4040 West Chandler AVe
Santa Ana, California
United States
Phone: 1-888-251-1214
www.partstrain.com

I ordered a distributor for my car on 11/7/07. It did not arrive in the promised 2-3 days, instead it took 10. I returned the distributor unopened according to Partstrain instructions and RMA #. I was then promised a refund within 4 weeks. After 7 weeks I still have not received a refund. I am exhausted talking to customer service operators who can do nothing. I am tired of being hung up on while waiting for supervisors who never answer and never return calls.

The refund remains unresolved. I would never recommend this company or their associate Autoparts warehouse.