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iKitchen.com Complaints - No product sent; no contact possible, and they took my money

Review all iKitchen.com complaints

iKitchen.com
Posted: 2008-01-05 by Deborah Sheetz [send email]
No product sent; no contact possible, and they took my money
Complaint Rating: 100 % with 2 votes
Company information:
ikitchen.com
United States
www.ikitchen.com

I placed an order for a waffler on 11 November 2007. My credit card was charged the next day.

I have received no product. I have received no emails.

I have contacted customer service at least 4 times, no response ever.

This is the worst online merchant I have ever dealt with.
Comments United States E-Shopping
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More iKitchen.com complaints
iKitchen.com - Never received product or money back!
iKitchen.com - No response, no delivery
iKitchen.com - No delivery of product!
iKitchen.com - Charged for Cancelled Item
iKitchen.com - Scam and fraud!
iKitchen.com - Did not receive shipment or refund
iKitchen.com - Terrible customer service!
iKitchen.com - No delivery of product!
iKitchen.com - Terrible customer service!
iKitchen.com - No product and stolen money!

Comments

210 days ago by John Lewis [send email]
I ordered an electric shaver from them on Jan 16, 2008 and my card was charged the same day. I received an email the item would ship within 4 days. Then I received an email saying to allow 3 weeks for shipping. I gave them the 3 weeks and then requested a refund. No response. I wrote again for a refund - again no response. I wrote again for a refund and they responded to allow an additional 10 to 14 days for shippment. They will not issue a refund. I have filed complaints against them with several consumer agencies, the FTC, my bank, their BBB, and Mastercard (so far - more to come). Don't give these people a penny - you'll never get your merchandise or your money back.

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