Complaint Rating:

Company information:
HD Camera World
United States
Phone: 612-851-5999

Ordered camera online, told on confirmation to call, they then SOLD me another battery and "threw in" a charger. After saying NO a number of times, and getting hung up on by John, I finally said yes (why? I don't know) It was going into the mail that day. 3 weeks later no product. I talk with Frank Bosko (sp) who I cancel my order with and tells me there was no charge on my VISA. I say there was a charge - he says "fine I'm lying" and hangs up on me. WOW!!! So I call back to talk with customer service and find out Frank (MANAGER!!) never canceled my order. I also discuss with George that they charged my VISA for more than what my order form said!!! They tell me I have to talk to the manager... FRANK!!! Frank waited another 15 minutes to pick up the phone knowing it was me and then kept putting me on hold, and sent me away back to customer service where I wait to be picked up again...