Complaint Rating:

Company information:
The Camera Professionals
United States
thecameraprofessionals.com

Unresponsive, Poor Service, and still have no merchandise.

I bought a digital photo frame for my mom for Mother's Day. Needless to say, it never arrived. Ordering turns out to be a pain. When you get all the way through ordering, and its too late - you're advised by email that you have to phone call them anyway to verify your order. They aren't a 24x7 call center, so you wait on their time. When I got through, the man acted like he couldn't be bothered, and was rude.

The money came out of my account fast enough, but I still haven't seen the merchandise. Of the million times I've ordered online, this was the first time I had a horrible experience. I should have checked for complaints, since I'd never ordered from them before. I'll give the company five more business days, and a warning. After that, I'm filing an official complaint, and will advise Google (since the company appears in "sponsored links") ...and I then will also file fraud claim with FTC.