Complaint Rating:

Company information:
Naturs Essence (P) Ltd.
India

i am using the airtel no. +919997417555 since 2 years. at initial stage this no. was prepaid but now i requested to air tel change my postpaid no. to prepaid no. and they hav done it.

now from 30 days or from changing postpaid to prepaid i am unable to send the massages from my phone n not getting hello tune while they hav cuted the balance of hellotune . so many times i called to coustmer care 121 but they didnt feed back me in possitive way.

i also called for my same complaint at 198 of airtel n they also not replied me

i am missing the name of executives but i talked with a senior mr. Devendra of airtel complaint care at 198 and he promissed me he will shortout this proble in 24 hrs but still not solve

kindly take the necessary action for the same

thankz n regards

lalit tyagi

haridwar