Complaint Rating:

Company information:
Idearc Media
California
United States

I filed a complaint here last year on idearc media because they screwed up my yellow page ad the previous two years. First they put my home address in the ad and then lied about it when I questioned them about it. Then they didn't even run the ad the next year.<br />
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After filing a BBB complaint with them concerning the above, they told me I will get $80 a month in credit in the upcoming book so i can increase the size of my ad. After spending a couple weeks getting the ad the way I wanted it, I was told that the book closed and that my ad won't run again this year! The rep never mentioned when the cutoff date was in all of our conversations and when I asked when that was, he never got back to me to let me know.<br />
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Guess next year I can expect to get $150 in credit for an ad that they again won't run. No wonder they are in bankruptcy. Back to the BBB.