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4.4 8750 Reviews

Google Complaints Summary

257 Resolved
1229 Unresolved
Our verdict: With Google's very poor resolution rate, careful consideration is needed. Research their service comprehensively, and read up on how they handle customer disputes. If you face issues, be prepared for potential challenges in obtaining resolutions and explore other service providers as backups.
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7:21 pm EST
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Google - online crime reports to el paso police erased from hotmail account [protected]@hotmail.com

I have no idea who over the last 7 months have been attacking my family and myself. I have reported these crimes to el paso police online reporting. These reports have been deleted from my hotmail account. I have reported this crime to el paso police online. Can hotmail check to see if my account has been hacked. Especial concern North Korea.

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5:59 pm EST
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Google personal information is not personal

Google, white pages and other social media is not so private snd that's a grave concern to me like it should be for you and your family! I find that if you wanna know where a person stays, work, eat or live all you have to do is input their information into the system and to me that's not fair and I request that my name as well as all information that pertains to me Melinda Bendolph be remove from all site's especially google and white pages for the safe and fear of me, I have deleted my Facebook account as well as the google account and need your help to delete me from any website! with that begin said it would be reasonable if I was allowed to delete it on my own without having to pay for my personal information! I look forward to a quick response and that my name be removed from any unwanted sites that's online free of charge as well as respect and the privacy to myself as well as unwanted people I have no association to!

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12:56 am EST
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Google account standing

I received a strike on my youtube account on November 8th, 2014 regarding one of my videos titled " BA Pass mast scene" which contained a non explicit Bollywood movie BA Pass sex scene, permitted and far less vulgar by the standards of other such youtube videos. But I still deleted this Video and requested youtube admin via feedback to remove the strike and restore my account to Good standing again, as I need to upload some videos which exceed 15 minutes length, a feature which is currently blocked in my account due to bad standing. But these people have a policy of the strike expiring in 6 months and I find it very annoying to wait for 6 long months to get my account in good standing, so that I can continue my work. Despite several attempts by me to request them to restore my account to Good standing, they have not even responded to my feedbacks, leave alone taking favourable action on my requests so far. Please take strict action against Youtube and get my account restored to Good standing. Now I do not have any nude or objectionable Video content in my Channel, please visit https://www.youtube.com/channel/UCNiWh-dqBH7IKxBJ4s2IJUA to verify my claim. And the youtube is partial also, other users have uploaded full BA Pass movie and they are not being flagged down, visit https://www.youtube.com/watch?v=r51mlHAcEIY, https://www.youtube.com/watch?v=ZFC78XMGBC0, https://www.youtube.com/watch?v=ZT2ir5HzdRk, https://www.youtube.com/watch?v=3f9V3Ym-Oqo and many more links like these. So the question arises that are the rules only meant for me ?! Please take strict and immediate action against Youtube and get my account restored to Good standing asap.Please find the proof photos in attachment.

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2:15 pm EST
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Google invasion of privacy

Larry Page CEO of Google submitted my emails that were inadmissible in court to a corrupt attorney named Rebecca J Fortune of Kimball Tirey and St John law firm at 7676 Hazard Center Drive in San Diego. Rebecca Fortune protects black people who traffic drugs for St Vincent De Paul and Father Joe Villages permanent housing unit, Village Place apartments 32 17th Street San Diego Ca 92101. June 28, 2013 Lorraine Prenters of unit 320 was arrested for dealing drugs on the property and was not evicted by property manager Erica Jardine and director of housing Gervon Flannagan. They are taking drug kickback money from blacks dealing drugs on the property. Regina White of unit 212, Mike Hoffamn of unit 207, Veronica of unit 302, Sabrina and her husband in 201 are all involved in drug trafficking. According to the Anti Drug Abuse Act passed by Congress in 1986 any property accepting HUD payments should immediately evict residents involved.

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4:00 pm EST
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Google google helps drug traffickers of st vincent de paul-father joe villages

Google CEO Larry Page gave my email contents to a corrupt attorney Rebecca J. Fortune of Kimball, Tirey and St. john firm in order to evict me and protect blacks with criminal records who are dealing drugs on Father Joe Carroll's property Village Place apartments 32 17th Street San Diego Ca 92101. According to US Secret Service agents Lorraine Prenters of unit 320 was arrested for dealing drugs on the property and was not evicted by Gervon Flannagan and Erica Jardine. According to the US Anti Drug Abuse Act passed by Congress in 1986 she should have been. Instead residents not involved in drugs are set up to be evicted in the courtroom of Judge Jon Meyers who also takes drug kickback money from the Black Mafia.

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7:45 pm EDT
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Google unauthorized charges

I was charged 90 unauthorized charges of $1.215.79 in 5 month this year under Google Supercell.
In June charge $74.94. July charge $59.97. August charge $ 123.22. September charge $ 307.35. October charge $649.69. Unbelievable
wish to be reimbursed in full immediately!

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2:33 am EDT
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Google Lost atm debit card and misbehave

As per my Lost card i called your customer care and block my debit card and ur customer support says with in seven days u can collect your new card from any branch of Union bank . so Today i was visited your Dombivli branch for collect my new card but they refuse me to give a new card and saying (give me the name who tell you that any branch can u provide u a card we will see them how they can say like this) all this line said by there bank staff to me in front of Branch manager.
Hope u can understand and take any action on that to get my Debit / ATM card fast
Waited for your reply

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12:17 pm EDT
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Google fraud

This is such a sad scam. I just moved here this summer to build a business that has been attacked.
I have not done any business here at all as of yet. Claims were made that I lure men via a dating site to sell sex.
It gives an address that is not even my place of business.
I am not a massage therapist and do not even target men at all, I hope this company is brought down and any firms that have been slandered can prevail.

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CliffCr
, US
Feb 26, 2016 7:06 am EST
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They are doing this in à daily basis. Creatie à fake scam report and after that, the SAME day offer to help you with Google ranking to take it off. Report them!

FYI: company repairgoogle.com and mail from "Allison".

Never ever purchase their services!

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4:22 am EDT
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Google prank call

It’s technical support scam number [protected], I have lost my Gmail Password and call this number [protected], Some people take remote access my computer after that they will cheat me, take my all card details and charge credit card every week. So Do not call up this scam number [protected] and no need to give your card details .

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Gmailcontact
California City, US
Mar 14, 2015 5:28 am EDT

Here you can find the Information about Gmail Technical Support or Gmail Customer Service Number [protected]
information. If you are facing any problem in Gmail account call our toll free gmail help contact number [protected]
for support 2487 hours available.

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5:25 pm EDT
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Google unauthorized hack or charges made on my card

I make charges to my business account directly related to doing business. I only recently became aware of all the OTHER BIZARRE charges to GOOGLE APS (I NEVER PURCHASE) and went to my bank right away. They were only able to go back a month. These charges have occurred since March 14, 2014. Only once I was sent notified of my business account being overdrawn did I become aware that my business account had been compromised. I am very serious about this since my business is on the verge of going under because of all the money thAT has drained from my account. Please get to the bottom of this and find out what person did this. I need all the money to be put back on my card ending in mastercard # 8414 gate city bank. williston, nd 58801.
Google charges were for the following:
GOOGLE *HOF, *MUSIC, *SCOUT, *BUFFALOS GOOGLE.COM/CHCA, *ELECTRON, *PLAYSTUD, *NASCAR, *LUDIA, *CERVO, and *GAME MAN
Please contact me if you have any questions. This issue needs immediate attention. I have no children that could have gotten ahold of my card and i do not order these kind of google aps.
Thank you,
Cameron Johnson
605.830.1203

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3:17 am EDT
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Google absolutely worthless installation stubs

I want to install the FREE Google Chrome browser (or Free Mozilla Firefox Browser) onto a machine that currently has NO browser. How can you expect me to do this, when all I can get from you and save to my flash drive is some worthless stub (I DID mention that the target computer currently has NO browser, and is of itself, therefore, completely UNABLE to download ANYTHING, right?)
Please send me a complete and prefect operating copy of Google Chrome browser of Mozilla's Firefox browser (WITHOUT ANY TOOLBARS OR ANYTHING ELSE, PLEASE! I ONLY want the chrome browser, thanks very much) on an inexpensive flash drive, from which I can install it onto my (currently browserless) computer. My CD drive is currently inoperative. Thanks very much!

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8:43 am EDT
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Google blocked out of my account

Hello,
I want to complain about Hotmail, they have locked me out of my account because they said someone else has accessed it on another device. I can verify that it was me who accessed my account with my new iphone and not someone else. This has annoyed me because the address I gave them to give my security code to is now no longer a valid email address and so i carrie4d on with their form to prove that it is me. I was then to notice how ridiculous this form was when it asked me questions like the names of folders i have created, when I haven't created a new folder in my life on my account, also it asked who were the last people I emailed and the subject names. Since I don't really email people, this seemed like an impossible task, the only reason i have been on my account is to see if any jobs I have applied for have got back to me and to see if my university have got back to me too. This is highly frustrating also because it asks for your Xbox live account and details for that, but i don't have an xbox live account, so when i am trying to fill the form out with as much info as i can possibly give, i get an email back telling me that there is not enough details to verify my account. i am very, very annoyed as i don't know if i have got my place at uni or if i have any job interviews. Highly frustrated, i would like my email account back.

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Northern Person
Durham, GB
Sep 05, 2014 7:15 am EDT

Same story.
New house, new broadband connection & new laptop but immediately blocked out first time of logging in there.
Been blocked out of my own account of 9 years with useless codes, changed passwords that do not work & 2 tries with Support chat resulting in - nothing whatsoever.
Filled in recovery form EVERY SINGLE DAY for the last 3 weeks with no change.
Ended up sending normal letter to Office of Bill Gates at Microsoft HQ yesterday.

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1:56 pm EDT
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Google credit card

I have been getting unauthorized charges to my Payroll credit/debit card and I'd like to know whether or not I can get a refund

The first picture is for my recent pending charges...
The second picture shows transaction history this month (June 2014)...
The third picture shows my debits and credits...
The fourth picture shows what my final balance should have been (2nd line from the bottom), as of today(June 19, 2014)...
The fifth picture shows what my final balance is as a result of these unauthorized transactions.

I would like to get this problem worked out as quickly as possible so that google doesn't cause my card to max out. I would like to remove my card information from the source of these transactions. If you can help me, call [protected] or E-MAIL me at one of these three addresses:
[protected]@gmx.com
[protected]@gmail.com
-mottl.[protected]@yahoo.com

If you call, chances are I won't answer because I don't answer suspicious numbers, so if you do call, PLEASE leave a message, name, and tell me whether or not you know how to fix this problem

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smgdjh13
Shelby, US
Nov 29, 2014 2:39 pm EST

I had $0.99 taken off of my debit card without my consent from google.com/chcaus on November 27, 2014 I've never heard of this.

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Sharon Live
Bradenton, US
Jun 28, 2013 8:38 am EDT

I HAVE A NET SPEND CARD AND THIS COMPANY TAKES MONEY OFF MY CARD EVER TIME I GET PAID FIRST 19.99 X3 ONE AFTER ANOTHER AND THEN 49.99. I WOULD LIKE TO KNOW WHO THESE PEOPLE ARE AND I WANT MY MONEY BACK!

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BMHill
Abilene, US
Apr 07, 2010 10:05 am EDT
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Why was my bank account charged $28.00 and how did you get approval to remove any money from my account? I have not ordered anything online - ever.

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charmgirl5
Newport News, US
Mar 19, 2010 7:30 pm EDT
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I made a purchase to all about dance on my google account in the amount of $31.45 through my google account. The company says they never received the money and therefore closed my account. I have a charge on my credit card in this amount yet google will not refund my money. Please help me with this!

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Rachel Dietrich
Gainesville, US
Jul 20, 2014 5:15 pm EDT
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I do not know what this is or who is doing it! It is not authorized by me the owner of this charge bank card. I will notify my bank tomorrow as this is Sunday!698f

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Lujuan
Lebanon, US
Jul 03, 2014 11:33 am EDT
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Unauthorized charges of 19.99 times 3 in June 2014.

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10:07 pm EDT
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Google harassment

I have a problem with Google and Yahoo putting this venting comment that I made 5 years ago as the number one thing you see when you google my name. My blog is nowhere to be found when I google myself. Nor anything relevant to me or waht I am interested in or anything recent at all. Just this stupid comment that I made 5 years ago during one of the hardest times in my life. Makes no sense. It is obviously Internet harassment to remind me of a horrible time and a horrible event in my life. I would like my profile deleted and my comment deleted so I don't have to keep being reminded of how much pain I was in at the time and how I rearranged my life to raise a kid that turned out not to even be mine.

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10:47 pm EDT
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Google broken

When loading a website, the screen is broken up into several small panels, all with the same URL that one is trying to load. The page never loads, and the screen is forever stuck in this mode. I tried uninstalling and then reinstalling, but the same problem persists. Other browsers do not show this behaviour.

Can this be fixed? I am now uninstalling Chrome and looking for a speedy browser without hitches.

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bevrly2990
, US
Oct 31, 2015 8:47 pm EDT
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i however am having a simalar problem. on the facebook game "tribez", my game is trying to catch up w/itself. everyone is saying its google chrome. i want to play my game. ive been playing this building game for 3yrs. i love this game. but for the past 3 wks, i cant play. please help me. beverlyulmenstine@yahoo.com

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8:23 pm EDT
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Google - I didnt ok any charges

i have all these charges on my credit card that i didnt ok. i have never even entered my card info. on 4/29 $1.99 and $3.99 on 5/5 $9.99 and $4.99 and $9.99 and $.99 and $.99 on 5/6 $.99 i dont even know wherev they came from so i cant fill out the rest of the info my name is Rebecca Hyder please contact me by email at [protected]@gmail.com this has to be resolved asap.

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6:30 pm EDT
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Google - unauthorized debit of game

On 24/02/2014 GOOGLE *Supercell GOOGLE. COM/CHUS $6.24 charged my credit card. On the same day 24/02 showed a debit of equal value. In March other operations from unauthorized purchase were made appearing on my statement. I did not order any other games or recharges, and would like to know how I will receive a full refund for the charges, I will provide you with a copy of all the charges below as they appear on my statement.

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6:07 pm EDT
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Google numerous charges

I have been institutionalized for the last 6 months I have no idea where these charges are coming from I had no access to my electronics I would appreciate somebody taken care of cleaning up these charges for the last 6 months of my account. I've lost my husband 9 months ago and I'm still trying to get over that I haven't done anything on the internet and months I really really appreciate this being taken care of I cannot afford to be committed again thank you very much. Rita Orlowski

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3:37 am EDT
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Google fake gmail account created

This is just to inform you that some one has created a fake gmail ID of my name with address "[protected]@gmail.com". He is sending some unappropriate mails to one of my known person.

my request is to block this id and if possible the person needs to be tracked using this mail.

thanks & rgds:
Umesh

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12:50 pm EDT
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Google - play store fraud

My Visa card was charged with over $ 115 in fraudulent charges for games from PixelberryStu through the Google Play Store. Fortunately, Visa spotted the charges and blocked the card before another $ 100 in attempted charges could get through. The charge was not made through my account, but Google allowed my credit card to be used. So Google says they...

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Google Customer Reviews Overview

Google is a global technology leader focused on improving the ways people connect with information. Its primary service is its search engine, which is the most widely used across the world. Google also offers a diverse range of products and services, including the Android operating system, Google Maps, YouTube, and the Google Cloud platform. Additionally, it provides a suite of productivity tools like Gmail, Google Drive, and Google Docs. Businesses can utilize Google Ads for advertising and Google Analytics for web traffic insights. Google's offerings cater to individual users, enterprises, and developers alike.

Google In-depth Review

User Interface and Navigation: Google's user interface is clean, simple, and easy to navigate. The search bar is prominently displayed at the center of the page, making it convenient for users to quickly enter their search queries. The layout is intuitive, with clearly labeled tabs for different types of searches, such as images, news, and videos. The search results page is well-organized, displaying relevant information in a user-friendly manner.

Search Engine Functionality: Google's search engine functionality is top-notch. It quickly retrieves search results from its vast index, providing users with a wide range of relevant information. The search engine's advanced algorithms ensure that the most accurate and up-to-date results are displayed. Users can also take advantage of various search operators and filters to refine their searches and find exactly what they're looking for.

Accuracy and Relevance of Search Results: Google excels in delivering accurate and relevant search results. Its sophisticated algorithms analyze various factors, such as keyword relevance, website quality, and user feedback, to determine the most appropriate results for each query. The search engine's continuous improvement efforts ensure that users receive the most reliable and up-to-date information available on the web.

Advertising and Sponsored Content: Google displays advertising and sponsored content in a non-intrusive manner. Sponsored results are clearly labeled and separated from organic search results, ensuring transparency for users. The ads are relevant to the user's search query and are displayed in a way that does not compromise the overall user experience. Google's advertising platform also provides effective targeting options for advertisers, maximizing the relevance of the ads shown.

Additional Services and Features: In addition to its search engine, Google offers a wide range of additional services and features. These include Gmail for email, Google Maps for navigation, Google Drive for cloud storage, and Google Calendar for scheduling. Google also provides productivity tools like Google Docs, Sheets, and Slides, which are seamlessly integrated with its other services. These additional services enhance the overall user experience and make Google a one-stop destination for various online needs.

Privacy and Data Protection: Google takes privacy and data protection seriously. It has implemented robust security measures to safeguard user data and ensure confidentiality. Users have control over their privacy settings and can choose what information they want to share with Google. The company also provides transparency reports, detailing government requests for user data. Google's commitment to privacy and data protection instills confidence in its users.

Mobile Compatibility and App Performance: Google's website is highly mobile-friendly and responsive. It adapts seamlessly to different screen sizes, providing a consistent user experience across devices. Additionally, Google offers dedicated mobile apps for various services, such as Google Search, Gmail, and Google Maps. These apps are well-optimized, ensuring smooth performance and quick access to information on mobile devices.

Customer Support and Accessibility: Google offers comprehensive customer support through various channels. Its Help Center provides a wealth of resources, including FAQs, troubleshooting guides, and product documentation. Users can also contact Google's support team directly for assistance. Google strives to make its services accessible to all users, including those with disabilities, by adhering to web accessibility standards and continuously improving accessibility features.

Local Business Listings and Maps: Google's local business listings and maps feature is invaluable for users seeking information about businesses in their area. The search engine displays detailed business listings, including contact information, reviews, and ratings. Google Maps provides accurate and reliable navigation, helping users find their way to their desired destinations. The integration of local business listings and maps enhances the overall user experience and makes Google a go-to resource for local information.

Social and Community Integration: Google seamlessly integrates with various social and community platforms. Users can easily share search results, articles, and other content through social media channels. Google also provides access to user-generated content, such as reviews and ratings, which can help users make informed decisions. The integration of social and community features enhances the overall user experience and promotes engagement within the Google ecosystem.

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- Locate and click on the 'File a Complaint' button on the ComplaintsBoard.com website. You can find this button at the top right corner of the website.

3. Writing the Title:
- Summarize the main issue you have with Google in the 'Complaint Title' section.

4. Detailing the Experience:
- Provide detailed information about your experience with Google.
- Mention key areas of concern, any transactions with the company, steps taken to resolve the issue, the nature of the problem, and the personal impact.

5. Attaching Supporting Documents:
- Attach any relevant supporting documents to strengthen your complaint. Avoid including sensitive personal data.

6. Filling Optional Fields:
- Use the 'Claimed Loss' field to state any financial losses and the 'Desired Outcome' field to specify the resolution you are seeking.

7. Review Before Submission:
- Review your complaint for clarity, accuracy, and completeness before submitting it.

8. Submission Process:
- Click the 'Submit' button to submit your complaint.

9. Post-Submission Actions:
- Regularly check for responses or updates related to your complaint on ComplaintsBoard.com.

Ensure you follow these steps carefully to effectively file a complaint against Google.

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