Our company handles some aspects of Customer Support for a program called Network Agenda, which may show on a billing statement as NA31com.
If you have received a charge from Network Agenda, then with the order of a Google or Grant CD, CD download or Ebook program, you also received a free trial period for Network Agenda. We offer the trial period to give our clients a chance to use the services and see the value before they are billed. The trial period for Network Agenda is free for 21-30 days from the order date, depending on which bonus applies, and we would not have charged you had you called customer service and canceled during the trial period as it is not our desire to bill clients who do not want the membership after the free trial offer ends.
For assistance with your charge from NA31COM, please contact Network Agenda customer service at 1-800-418-9320, or 877-673-8173, and there you will find an agent who will be happy to assist you in trying to locate an account and addressing your concerns.
If you are another customer that is reading this and you have already tried customer service, but feel that we have failed you in some way or you feel you weren't treated fairly, please call me directly at 435-773-1795, or email me at firstname.lastname@example.org, I will be happy to address your concerns ASAP.
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