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Nexgen Software, The Woodlands, Texas Complaints & Reviews - Throwing away my money

Nexgen Software Contacts & Informations

Nexgen Software

Posted:    Valerie

Throwing away my money

Complaint Rating:  91 % with 45 votes
Contact information:
Nexgen Software
3400 Research Forest Drive Suite B-9
The Woodlands, Texas
United States
Phone: 281-419-2110
www.nexgen-software.com
This trading software is advertised as being able to indicate to you when to buy and when to sell stock. However, after we spent $14, 000 for it, my husband went through 8 months of classes, both online and in their 'conference', which was another $2000! And all he was able to do was lose money.

There are so many different indicators that you can hardly keep up with what they are doing. By the time you figure it all out and decide to jump in and buy it's usually too late and the market has gone the other direction.

We lost well over $50, 000 during this time period, almost lost everything. We should have cut our losses a long time sooner, but when my husband would call them and tell them he was having a hard time, they would just encourage him to take another one on one session or something. They put on a great show of offering all this 'support', but don't be fooled! We even had one of their own 'trainers' come to our house (we lived just down the street from their office) to show him how it works. He proceeded to lose $2000 of our money within about 20 minutes. Of course we never got that back either!

When I asked for even a partial refund, I was flatly refused. Only after we purchased this stock trading software did I find out that the owner, John Novak, had been in trouble with the SEC previously.

My goal is to prevent others from wasting such a huge sum of money on useless crap software.
Comments United States Software & Games
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 19th of Jul, 2008 by   john novak -1 Votes
You bought software that you never learned how to use... and becuase of your inability to follow SIMPLE directions and take the time to learn it you have LOST money ... lost the cost of your software and now are wasting your time trying to slander a GREAT COMPANY that provides GREAT SOFTWARE and service.

Perhaps you should have spent as much time learning it as you do complaining about it and you might not have a complaint.

Here are TWO emails that I got in the last couple days... and this is typical of the clients that use our software properly...
Hi John:

I have not touched base with you in a long time. I just had the new update installed and wanted to let you know that your support personnel are great-friendly and competent.

Also wanted you to know that I am pleased with the materials you are supplying on the internet which are keeping us current.

I hope you and your family are all well.

Joe M...

John
It has been a while since I have communicated with you. I have had the software for about two and a half years. Numerous family issues and illness have prevented me from moving foward with my goal of being a fulltime trader. Recently, I got back in the room and things have been going great. Your stafff, Jeremy, Chris, Lendsay, etc have been a huge help to me.
Casey has been my client advisor and the personal interest that he has taken in my success has been above and beyond any expectations. I felt it was important that you hear things like this about your staff, although I am sure you get plenty of positive feedback from others.
Thanks again
Art P


SO in short ... please quit trying to scare the good people out there in the world by being so negative... I would hope everyone in the internet world who listens to your garbage understand that there are some crusty and just plain unhappy people in the world...such as yourself and I am sure that any of our clients and or potential clients will make descisions based upon the merits of what we teach them ona FREE demo ...not what some creep on the internet who is too lazy to learn says in a fit of rage and blackmail to try to get back the expense of the software.

Have a great day... although I am sure that will be difficult for you with your personality...

Sincerely and with all my best,

John Novak
 14th of Sep, 2008 by   movedon -1 Votes
Seriously John I think you are the one who sounds bitter here.

I am just trying to get people to do some very serious research into the software before spending such an exhorbitant amount of time and money on it. As I have said before, my husband DID go through ALL of your training AND your conference, which was extra, before and during the time he was using the software.

Your support staff is good at what they do, however, they can't make money trading it which was proven to me. And believe me, I don't make it a life mission to complain. Only when it is something worth letting the public know about so they can make a more rounded decision.

I hate to say it, but the comment you wrote to me makes you look worse than it did me.
Good luck. However, I will not stop my campaign to let the public hear a different side to your rosy stories. There are pros and cons to everything. That is what these internet forums are for.
 29th of Oct, 2008 by   Brandon 0 Votes
The stock market is a scam, period. The only people losing money are those with retirements and pentions. The bankers are being bailed out and software like this proves value-less in a world controlled by corruption. John even has to admit he makes more money selling this shit than trading stock.
 1st of Nov, 2008 by   movedon 0 Votes
So True. And I found out recently through a friend who wanted to purchase the software but was trying to find someone who already had it so he didn't have to pay full price. He was trying to get the license transferred. Anyway, Nexgen now wants $9, 500 for a transfer fee!! He has the e-mail from them to prove this if anyone questions it. How ridiculous is that!

So the person he tried to buy it from is truly screwed. Unless someone is willing to pirate the software which is about the only way to get rid of it. A lot of greedy people out there.
 27th of May, 2009 by   tony 0 Votes
Nexgen sucks! Its a rip off! Your money and time is better spent on books written by gurus with outstanding track records such as Warren Buffet, Peter Lynch etc.
 22nd of Oct, 2009 by   Paul Austin +1 Votes
Trading is not for everybody. It takes talent and you must have good pattern recognition. My 10 day free trial with NEXGEN expires tomorrow and I will be running to the bank for the money. I have done my homework. I got laid off so I have lots of time. For the past five months I have studied technical analysis every day for hours and hours. I am coming up to speed pretty fast. But the reason that I made 20 points (simulated) on the e-minies today is that I had the t-e Fib Pro Indicator that NEXGEN sells. I am amazed at what I see this software do. Because I have studied so much I recognized the potential right away. I don't think it will be easy for everyone, but it was easy for me to catch on becaue I watched all the videos (twice) and read all the material. It isn't a ticket to easy street but it is better than anything I found by clicking every button on the Internet that I came across, read many of the widely recommended books, and traded without success for many months. With this software I have no doubt, NO DOUBT, that I will be sucessful. I'm sorry that it didn't work out for these folks, but it wasn't because the software lacked anything. It is amazing.
Paul, Fairbanks, AK.
 24th of Oct, 2009 by   brbiz1 0 Votes
Nexgen software is the best I've seen on the market. I use it, I have been to the training, I have sat in on the online classes and I have talked with John Novak personally. I know for a fact that no one is told to start trading real money unless they are successful on simulator. Obviously, people who are losing EVERYTHING, are not doing it according to the Nexgen teachings!!

Just remember, college sucks and is a rip off if not used properly. Selling insurance sucks and is a rip off if you don't do it right. Your job may suck and be a rip off if you don't go to work and do the things it takes. Everything in life could be a "rip off" if you don't do it right!!

Not being able to understand and see how the software works is one thing, but losing that much money by trading real money when you don't know what you are doing is quite another.

Brad, Owatonna, MN
 17th of Dec, 2009 by   loser321 0 Votes
selling software = worthless software
discretionary rules = "it's your fault" ...B.S. sold by the vendor
 19th of Dec, 2009 by   The Man-Trader 0 Votes
There is NO DOUNT that Nexgen is one of the single most largest ripoffs and scams on the Internet. Novak is a MAJOR douch bag. He is a total yuppie who has spun his web with a BOGUS software package that delivers NOTHING close to what it purports to do. You are a complete FOOL if you buy his overpriced, sham software. It provides absolutely NO INSIGHT into where the market is going. You might as well throw a dart at the wall. Novak has obviously been busted by the CTFC. If you were running an honest shop, you wouldn't have those problems.

MAJOR SCAM -- don't waste your money on Nexgen. HUGE ripoff.
 19th of Dec, 2009 by   The Man-Trader 0 Votes
This software is an absolute joke. No-jack (Novak) has hired staff who are total used car salesmen -- MOST OF THEM has only worked at Nexgen for a few months. Total boiler room -- lying to unsuspecting traders. Novak has gotten rich off the backs of others and lied to benefit himself only.

John -- seriously. Be honest with others. The Nexgen software is a bunch of bogus indicators that have occassional winning trades -- but will turn your bank account into a bank loan in a matter of days. Save your money -- don't send it to Novak.

Clean it up Johnny boy.
 9th of Jan, 2010 by   Display Name12345 0 Votes
Seriously people... Calm down. There are better and much more productive things to do than to sit here making such malicious comments. Honestly. If you buy the software, great. But learn how to use it. If you dont want it.. Cool, I dont think anyones forcing you with a whip to buy it.
 30th of Jan, 2010 by   John Pettitt 0 Votes
NexGen software is never purported to be a magic wand. Rather, it is in fact an extemely powerful tool that increases the odds of taking profitable trades when in the hands of an experienced trader. Gaining experience in trading goes well beyond merely reading software, and if you cannot devote the time, discipline and money to become a professional at trading, then you will surely lose. Don't blame Nexgen. That's like blaming an airplane that you crashed before you devoted the time and money to learn to fly.

Regarding John Novak and his team, I cannot imagine any operation more committed to the training and success of its customers. The trainers are passionate about making sure you are understanding the software in a live setting. There is no question they won't answer. It truly is a lifelong relationship. With Nexgen, you never are alone while you are learning to trade, and you never have to risk a dime trading while learning to trade. I just don't know what else you could ask for.
 25th of Feb, 2010 by   pervinder -1 Votes
check out nexgen software inc website for details

http://www.canadasoftware.net
 25th of Feb, 2010 by   pervinder -1 Votes
nexgen software inc is the best in software development

www.canadasoftware.net
 10th of May, 2010 by   Symilarian -1 Votes
Trading stocks is all about resistance and support. You can certainly learn to do this on
your own without software but it is a very tedious task. I have had the Nexgen software
for around five years now and it is a tremendous tool for keeping track of potential turning points. Try doing the Fibernachi math in your head and you will be talking to yourself.
This is a tool not a magic potion. The trick is to know how to use it with your own technique and trading style. Regarding Nexgen I have no complaints, John discovered something that my mother taught me many years ago. You see this formula it in all kinds of products from software to books and beyond. The way to make real money with low risk
is..."Sell picks and shovels to the miners" Let them dig for the gold and stay home!
Mom was pretty smart but I still like to do a little mining on my own. :)
 21st of May, 2010 by   day_trader_46 -1 Votes
This software is for SERIOUS traders. The software takes some time to learn to use, however, you will get great results if you know what you are doing. I have been utilizing it for two years, and I have had far greater outcomes than before I purchased the software. As far as purchasing the product itself and the price of the software, you have to qualify-Nexgen does not sell to just anyone.
 27th of May, 2010 by   DougJD -1 Votes
As a neighbor of the Novaks and a big trader in the market I must say that I like the software. I do not use it on a daily basis but I do help a friend of mine use it here in The Woodlands. I must say that the lady who wrote this article needs to be helped in some way, shape or form. You lost money in the stock market, big deal! I have had days that I have lost 200, 000 and have had days to where I have made 200, 000. It is more about LUCK than it is about the software or skill. I started out with 20, 000 and never ever used the softwares I have found until I started trading in the higher money level stocks. So, coming with this slander about Mr Novaks company is just wrong and quite honestly immature.

If you lost 50k and say you lost about everything then you are quite possibly one of the dumbest people alive and should not be trading. Trading is for people who are financially stable and do not use the market as a "bet to come" circumstance. Grow up.

Doug
 10th of Sep, 2010 by   Steve Bachman 0 Votes
I have been successfully trading for the last 3 years without the Nexgen software; However, I was naive enough to have purchased it years ago, but during those years of using it I have found out a couple of things: 1 - No one needs Nexgen indicators to become successful, honestly those indcators are no better than the ones that come free with any charting package (forget about the idea that one should pay $10k to $15k for them - Buy a Ford instead). 2 - There are other better ways of learning (mainly through personal observation of the markets), but it's not easy. Nexgen provides comfort to prospective buyers by polishing and canning the product in such a way that it appears and looks functional, but its no better than any other indicators (if you even use indicators to begin with). DON'T BUY IT! That's all I can say. And if you are still thinking about the purchase at least demand that YOU WANT TO SEE ANY ONE OF THEIR EXPERTS (INCLUDING NOVAK) TO SUCCESSFULLY AND CONSISTENTLY TRADE WITH THE PRODUCT, EVEN IF THEY DO IT IN SIM MODE FOR 1 WEEK. I guarantee you they'll give you a song and dance why they won't.
 10th of Dec, 2010 by   sun79 +1 Votes
This software is a good plotting of Moving Averages, there is no trade setups and there is no magic for 16500.00. I would say SAVE YOUR MONEY. I am their current user and trying to learn from last 1.5 years. 1>> Their salesman are real salesman, they do not care a shit about individual emotion and respect. 2>>> They have no set of rules, I say them changing 3rd time now in last 1.5 years.3>>>Biggest ripoff ------ Same company(NEXGEN) created a new software "Revolution", used same Nexgen software tools and added entry signals and changed around some colors of the indicators. Now they want to sell that separate EVEN THOUGH THEY TOLD THAT ANY SOFTWARE UPGRADES WITH NEXGEN WILL BE FREE FOR LIFETIME. it is same freaking Nexgen software with entry signals. That tells me HOW GREEDY they ARE. They are a company of greedy, rough salesmen who are full of SCAMS. They say something and do something.
5>> Software is again few moving averages put togeather, somebody need close idea --they are moving average 21 and 27.
 18th of Jan, 2011 by   movedon 0 Votes
So I see that their website is no longer active. Does that hopefully mean they are out of business? Or have they just changed the name to continue the scam and sucker in some new people? hmmmmm...

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