Complaint Rating:

Company information:
New York Textiles & Amenities
205 Cherry Street
Jamestown, New York
United States
Phone: 716-488-0828

Certain items we distribute carry a domestic name but are actually manufactured over seas, which allows us, as a company, to sell these items at a wholesale price. In recent years, The U.S. Customs and Border Protection has tightened security on all imported and exported products. This means that every item that crosses into U.S. soil is thoroughly inspected, which causes a delay when coming into our warehouses. With the thousands of orders we receive weekly it is difficult to keep sufficient stock up when we experience these delays. Thus, we are forced into backordered status on particular items. If you are unable to wait for your items to ship, please email REFUNDOFBACKORDEREDITEMS_NYT@YAHOO.COM or FAX 716-488-0403.